Zhuhai Zuo'an Fancheng Meisu (Zhuhai High Speed Rail Station Store) Reviews

Response from Property: Hello! By chance, we met you, and by chance, you chose us. There are too many choices in life, and each of your choices is a kind of fate. Thank you for the fate that let us get to know you. Your thoughtfulness and care will surely bring us a lifetime of warmth. Looking forward to seeing you again!

Response from Property: 親愛滴客官您好，非常感謝您對酒店的支持，沒有得到您全 5 分好評，我們心裏還是有 點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出 我們的不足，我們會努力做到更好，我們用心服務讓到店的每位客官都能感受到家一般 的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！

Response from Property: Hello! Thank you for your encouragement and recommendation to Zuoan Fancheng Hotel! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best!

Response from Property: Dear guest,Thank you very much for your affirmation of the location of our hotel! I'm glad to know that there are McDonald's and many other Chinese food options around the hotel, as well as at least three convenience stores, which really brings great convenience to your stay.We have always been committed to providing guests with a comfortable and convenient accommodation environment. Your satisfaction is our constant goal. I look forward to your next stay, and you can feel the intimate service of our hotel and the convenience of the surrounding environment again.If you have any further questions or needs, please feel free to contact us.I wish you a happy life!

Response from Property: 非常感謝您對前台和房間的肯定與推薦！我們很高興得知您喜歡我們的房間，並且對其衞生、舒適度和設備齊全性給予了高度評價。您的滿意是我們最大的動力，我們會繼續努力提升服務質量，為您提供更加温馨、舒適的住宿體驗。期待您的再次光臨！

Response from Property: 非常感謝您對前台和房間的肯定與推薦！我們很高興得知您喜歡我們的房間，並且對其衞生、舒適度和設備齊全性給予了高度評價。您的滿意是我們最大的動力，我們會繼續努力提升服務質量，為您提供更加温馨、舒適的住宿體驗。期待您的再次光臨！

Response from Property: 非常感謝您對前台和房間的肯定與推薦！我們很高興得知您喜歡我們的房間，並且對其衞生、舒適度和設備齊全性給予了高度評價。您的滿意是我們最大的動力，我們會繼續努力提升服務質量，為您提供更加温馨、舒適的住宿體驗。期待您的再次光臨！

Response from Property: 非常感謝您對前台和房間的肯定與推薦！我們很高興得知您喜歡我們的房間，並且對其衞生、舒適度和設備齊全性給予了高度評價。您的滿意是我們最大的動力，我們會繼續努力提升服務質量，為您提供更加温馨、舒適的住宿體驗。期待您的再次光臨！

Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel has not done enough. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!

Response from Property: We are very sorry that you had difficulty accessing your room and we apologize for the problem with the chip card not working properly. We understand this has caused you inconvenience, and thank you for staying calm and seeking help through WeChat when you encounter difficulties. At the same time, we are very grateful to our neighbors for lending a hand and helping you solve the problem. This also reminds us that we need to strengthen the maintenance and care of guest room door locks to ensure that guests can enter the room smoothly. We have noted the issue and will immediately contact the apartment management to ask them to inspect and repair the door lock as soon as possible. At the same time, we will strengthen the training of front desk staff to ensure that they can provide guests with more timely and effective assistance when encountering similar problems. Once again, we sincerely apologize for the inconvenience caused to you and thank you for your valuable feedback. We will take your feedback seriously and continuously improve and enhance our service quality. We hope you will have a more pleasant experience next time you stay.

Response from Property: We are very happy to hear that you are satisfied with your overall evaluation of our hotel! Your affirmation is a great recognition of our team's efforts. We will continue to work hard to provide you with better services and comfortable accommodation. We look forward to feeling our attentiveness and enthusiasm again when you stay next time. Wish you a happy life!

Response from Property: Thank you very much for your feedback on our hotel. We are deeply sorry for the inconvenience caused to you by the unfriendly attitude of the front desk staff. The front desk is the face of the hotel. Their attitude and service quality directly affect the guests' first impression and overall experience. We will strengthen the training and management of front desk staff to ensure that they can provide services to every guest with a warm and friendly attitude. Regarding the room size, we are glad to hear that you find it suitable. This is also what we have been working hard to provide our guests with a comfortable accommodation environment. Location-wise, although it may not be very convenient, we are glad that there are some shops around to provide some convenience for your stay. Thank you again for your valuable comments. We will take every feedback seriously and continue to work hard to improve our service quality. We hope you will have a more pleasant experience next time you stay.