Zhongshan Xingkong Apartment Hotel (City Hospital of Traditional Chinese Medicine) Reviews
Zhongshan Xingkong Apartment Hotel (City Hospital of Traditional Chinese Medicine)
Room 102, Building 2, Caihong Avenue, Huihui Mansion, Huihui, Zhongshan, Guangdong, ChinaView Hotel Details
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Zhongshan Xingkong Apartment Hotel (City Hospital of Traditional Chinese Medicine) Guest Reviews
4.3/5
96 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.3
Service4.3
Cleanliness4.2
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Positive reviews(88)
Reviews with photos/video(30)
Awesome stay(24)
Classy environment(9)
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Many amenities(5)
Great value for money(4)
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Negative reviews(8)
Ka Yee Karin
Sky City-View Double Bed Room (Washing Machine + Scenic Balcony)
Stayed in Dec 2023
Travel with friends
2 review
3.2/5
Posted on Feb 4, 2024
I booked a single room with double bed. It was originally a duplex apartment and was split into two entrances. Therefore, I entered the shared door first and then entered the room door I booked, which felt safe. The price is really cheap and transportation to other places is very convenient. The indoor facilities are simple, the mattress is comfortable, and the four-piece set is clean and intact. However, the indoor cleanliness needs to be improved (for example, there are traces of smoke burns and other stains on the coffee table, which I wiped off myself with a wet paper towel; the cabinets and electric sides The inside of the refrigerator is not very clean, there are a lot of broken hair and dust on the ground beside the bed), the toilet paper holder is broken and has not been repaired, the shower holder will fall off, etc. If the hotel management can make more surprise inspections of the rooms after cleaning by the cleaning staff, it should be able to improve various unsatisfactory situations and make future guests feel better.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel. We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will strengthen training on the hygiene of our rooms and treat hygiene more seriously and proactively. If you stay next time, I hope you can book our hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Ins Light Luxury Double Bed Room (Washing Machine + Scenic Balcony)
Stayed in Aug 2023
Business travelers
61 review
5.0/5
Outstanding
Posted on Sep 6, 2023
Facilities: Complete, with washing machine, refrigerator available, and dining table. Many small apartments like this do not have a dining table, so you have to sit on the sofa to eat.
Hygiene: good,
Environment: Excellent, next to the hospital
Service: good
Suitable for business trip
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Family LOFT Duplex Suite (Washing Machine + Scenic Balcony)
Response from Property: 親,我知道您是誰,首先説聲抱歉。因為前台排房錯誤,導致您這邊沒及時入住。讓您在前台等候了20分鐘,對於這問題,我們承認是我們的問題。後面前台小妹也認識到自己的錯誤,也自掏腰包給您買水和零食登門道歉。至於衞生問題,因為房間是排錯,有客人剛退出來。我們想讓您先到一些空房間休息,等阿姨仔細打掃完把房間給到您休息,並給予到您20紅包的等候補償。但是客人您這邊您是怎麼做的?張口要給你們免除50%房費。等候賠償我們願意付出,因為是我們的問題。但是您這邊素質我覺得有很大的提升空間。給您這邊協調更好的雙床房間,您這邊説我衹要這間。這到底是不是您想要薅更多的補償。再者,前台小姐姐因為自責給您買的水和零食,也夠您一半多的房費吧。服務調不到刺,挑起衞生的刺呢。阿姨也是新來,也是盡職盡責。小區民宿的配置,除了傢俱擺放有點不相同外,其餘一樣,您説床也不行,到底是我們的問題?還是在您要不到您想要的吧?
Guest User
Sky City-View Double Bed Room (Washing Machine + Scenic Balcony)