The Serene House (Zhengzhou CBD Convention & Exhibition Center Weilai North Road) Reviews

The hotel inside the shopping area, many shop and nice food near the hotel.

good, hospitality is very good.

Very good.

The lady at the front desk was very nice. She upgraded the room for free and the breakfast was very rich. You can tell that the boss is a kind and compassionate person. Especially the many books in the room. "Seeds of Ann" is very wise and the children like it very much. I will come again if I have the chance to travel!

The front desk staff is responsible, enthusiastic and thoughtful. They will call in advance to confirm the check-in time and inform you of the parking lot location. There are many places to eat around and the transportation is very convenient.

When I made the reservation three days in advance, I made a note that I needed a quiet room away from the elevator. The room reservation staff was really rebellious and arranged for me to stay in the first room after the elevator came out. At three o'clock in the middle of the night, guests in other rooms were playing rock scissors at the door. cloth? ? ! It lasted for a long time, and I called the hotel twice before the hotel staff came to stop it, but it didn't stop. It lasted until about four o'clock before it ended. The hotel agreed to the remarks I made when booking. According to the results, it was inevitable that I would go in and out. It's too big...

I often stay at their house, the service is very good, the breakfast is very good, recommended

The hotel is very distinctive, clean and sanitary. The restaurant is also good with many varieties. The surrounding supporting facilities are also complete. It is very convenient to call a taxi to the scenic spots. I accidentally lost my ID, and the staff received it to the front desk in time and helped to send a courier. Thank you very much!

I booked a room on Ctrip. I originally booked it for one night, but I found that the room was very spacious, the hotel service was very good, and the sanitation was very clean! I extended it for three nights. I will stay here again next time I come to Zhengzhou. The key is that it is very convenient to eat around, there are many snacks and convenience stores, and it is also close to the subway station!

The hotel is located in the center of Zhengzhou, very close to the subway station and in a business district, so it is very convenient to eat and travel. The environment of the hotel is also very good. The most important thing is that the hotel service is very good. The lady at the front desk and the handsome guy on the second day helped us as much as possible. The food and service staff in the restaurant are also good. The repairman who taught us how to use the TV also came very promptly! ! It can be said to be quiet in the hustle and bustle. The overall experience of the hotel is still very good!

I have stayed here before and booked this one again. Who knew that this experience would be so bad! This time I contacted the front desk in advance to make an appointment. I confirmed again and again that I had booked the same big room as last time. I transferred the money, but when I arrived at night, I found out that I had booked a small room. They told me that there were no big rooms. You didn't tell me that there were no rooms when I paid, but I found out that there were no rooms when I checked in? ! Your system randomly assigns rooms when customers check in? Then why do you ask people to make reservations in advance? If this is not cheating, what is it? The room I stayed in was particularly bad! The room was not ventilated and it was still very hot that night. The room could not use air conditioning and I could not rest at all! I asked the staff to find a way to solve it, and they replied that "I will refund you if you are not satisfied with the room"! Friends, it was 11 o'clock in the middle of the night. Did they mean to kick me out and find another place to stay? It's unbelievable. Is this how your store provides service? ? Not to mention the bathroom with a transparent door, the water for the shower accumulated in a puddle and could not flow down, and there was a strong odor in the sewer. I also encountered this last time. Someone outside pulled the door handle of the room several times. I suggest that the door must be locked. I will not stay here again. Please choose carefully.

This hotel is easy to find by following the navigation. When you are out and about, you must use the navigation in unfamiliar places. Because we were driving by ourselves, we just followed the navigation! Go down to the basement. This hotel has exclusive parking spaces, which saves money. The overall environment of the triple room is OK, relatively quiet. I stayed for one night, and there was nothing to pick. The handsome guy at the front desk sent a buffet breakfast. There were only ordinary small shops around, and there was no delicious breakfast. So after breakfast at the hotel, I chose to stay here, just to make it convenient to go to the "Henan Museum" the next day.

The hotel is decorated in Chinese style, very romantic, and suitable for taking photos. The three-zone separation of the room and bathroom is very convenient, and there is a balcony for good ventilation. There are food streets around, and it is comfortable to eat. There are subways and buses for transportation, so there is no problem traveling. The waiters are warm and thoughtful, very satisfied!

I booked this hotel based on the high-end list, but I don't think it deserves to be on the list. The room is very small, the mattress is very thin and hard. The wash basin is also very small, the air conditioner vent is also very dirty, the breakfast doesn't feel like the level of a high-end hotel, and there are no disposable slippers.