Terre de Provence Hôtel & Spa Reviews

Helpful&friendly staff Clean room Beautiful view from the window

The overall environment is very good. The hotel is not big, but all the details are well done. The daily cleaning is also timely, and the room is cleaned very cleanly and meticulously. The hotel's restaurant is a local private chef, providing breakfast and dinner every day, and the taste is also very good. There is a white-haired female manager wearing glasses, who is very enthusiastic. When the meal is almost over, the chef will come out to greet everyone and ask about the taste of the dishes. The only thing I am not satisfied with is the family room we booked. The double bed upstairs is very comfortable, but the sofa bed downstairs is not flat when opened, and it is very uncomfortable to sleep. The child and mother slept upstairs, and I didn't sleep well downstairs alone for three nights.

It was just a very ordinary place to live, with two two-story simple houses surrounded by a small courtyard. The room only has a door for ventilation, so it's quite stuffy. Keep the door open, mosquitoes will run in. The service is really not that good. One night the power went out and I went to the front desk for help. The person on duty meant that there was nothing she could do and asked me to go back and wait for dawn. But the weather is very hot, there is no air conditioning, and can I sleep under the eiderdown quilt of a Western hotel? After I pressed her again and again, she found an old couple from nowhere to help. The problem is that during the communication process between me and the staff on duty, she never let me enter the lobby. She never came out and talked nonsense to me through the glass. I don't even know if she thought I was a hotel guest or a robber. The two people who came didn't speak English, so they relied on my unreliable French to communicate. The two of them are neither owners nor electricians, they are just helping out in their spare time. Fortunately, the problem is relatively simple, that is, the entire building has tripped. Both of them are also very responsible. Apart from the decoration of the whole place, the rest is that the gate is closed at all times, making parking safer.

The service is excellent, and the hotel also emailed in advance to inform the hotel of the details of the services that can be provided, including meals. Although the location is outside the urban area of ​​Avignon, the environment is very good and it was chosen on purpose.

Service is good, hygiene is good, room is small

Very good value for money. The bedding was very good. Breakfast a little high (14.50€) compared to what is offered.

Standard room, however the spa and the restaurant are truly exceptional. We had a very good stay

Very nice stay, to redo