Zhengzhou East Railway Station E-unit International Hotel Reviews

Response from Property: Dear guest, thank you for your support of the hotel. We apologize for any inconvenience caused. The air conditioning issue has been resolved. If you have any problems during your stay in the hotel, you can contact us directly. We will resolve it for you as soon as possible and exchange your room! Looking forward to your next stay!

Response from Property: Dear guest, thank you for staying at Yiyuan International Hotel! We will always start from the guest experience, continuously improve and update equipment and facilities, and strive to create a comfortable living environment. We sincerely invite you to come again!

Response from Property: [Near Zhengzhou Metro Line 3 and Line 5 Exit] [Exclusive high-speed rail pick-up service] [Exclusive welcome fruit] Thank you for your praise and sharing of the hotel, and thank you for your praise of the hotel's hygiene and service. It is our honor to provide you with high-quality services and a comfortable environment. We will continue to maintain and continuously improve the quality of our service, and use our love, concentration and care to provide you with comfortable, reassuring and warm service. Looking forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! First of all, we would like to express our sincerest apologies for your unpleasant experience during your stay! We attach great importance to the issues you have reported. After detailed verification, we will now explain the specific situation to you. Regarding the failure to deliver the fruit in time, it was due to the operating error of the new employee on that day. In the future, we will strengthen the service process management of new employees through systematic training and practical exercises to prevent such situations from happening again. In terms of shower water pressure, the hotel is equipped with a high-end booster system, which is intended to ensure stable water supply and improve the comfort of washing in high-rise guest rooms. At present, we have installed pressure regulating valves for 50% of the guest rooms. If you stay next time, please note your needs in advance, and we will give priority to arranging rooms equipped with this facility for you. As for the problem of poor shading effect, the engineering department has started a comprehensive overhaul, and the optimization of the track structure of the blackout curtains in all guest rooms and the upgrade of the blackout curtains will be completed within this week. Your feedback is an important driving force for us to improve the quality of our service. We sincerely hope to have the opportunity to provide you with compensation to make up for this regret. After all services are fully upgraded, we sincerely look forward to welcoming you again and bringing you a wonderful stay experience with brand new quality and service! ​

Response from Property: [Close to high-speed rail station] [Close to subway station] [Exclusive high-speed rail pick-up service] [Exclusive welcome fruit] Dear guest, "Wow! You used 6 comments of 'the room is big enough', which is like giving our room area a 'highlight effect'! As you found, all our guest rooms adopt a panoramic open layout, and the basic room type is more than 45 square meters. The city skyline outside the floor-to-ceiling windows and the independent leisure area form a 'breathable rest space', which is especially suitable for guests like you who pursue a sense of relaxation~ Looking forward to your stay again!

Response from Property: 【Welcome fruit + warm room + high-speed rail pick-up service】Thank you dear for giving us such a high evaluation! Every unexpected encounter contains surprises. I hope that this place that was originally unfamiliar to you will become familiar because of us. We will continue to provide you with high-quality services. We like the flowers in spring, the trees in summer, the dusk in autumn, the sunshine in winter, and you every day! We are looking forward to your arrival. I wish you a happy life~

Response from Property: [Close to Exit 3 and Line 5 of Zhengzhou Metro] [Exclusive high-speed rail pick-up and drop-off service] [Exclusive welcome fruit] Hello, dear guests! Thank you for your high praise for the hotel and its staff. Yiyuan International Hotel has been creating a warm experience where guests feel at home, so that every guest can feel the warmth and comfort of home. The hotel tailors a nutritionally balanced special breakfast for customers. The business hours are 07:30-10:00. There are hot dishes, cold dishes, noodles, porridge, freshly made open-counter dishes and other dishes, providing you with warm care in the morning! Looking forward to your tasting~ Thank you for recording the wonderful memories in words. I also hope that Yiyuan International Hotel can become your loyal choice for staying in Zhengzhou. I wish you a happy life and look forward to seeing you again!

Response from Property: [Close to Exit 5 of Line 3 of Zhengzhou Metro] [Exclusive high-speed rail pick-up service] [Exclusive welcome fruit] Thank you for your high praise for the hotel. Yiyuan International Hotel has been creating a warm experience of home, so that every guest can feel the warmth and comfort of home. The hotel tailors a nutritionally balanced special breakfast for customers, business hours 07:30-10:00, with hot dishes, cold dishes, noodles, porridge, freshly made open stalls and other dishes, and sends you warm care in the morning! Looking forward to your tasting~ Thank you for recording the beautiful memories with words, and hope that Yiyuan International Hotel can become your loyal choice for staying in Zhengzhou. I wish you a happy life and look forward to meeting you again!

Response from Property: [Close to Exit 5 of Line 3 of Zhengzhou Metro] [Exclusive high-speed rail pick-up service] [Exclusive welcome fruit] Dear VIP, welcome to Henan. We are very happy that you chose to visit our store and took the time to write such a detailed review for us. We always insist on treating guests as relatives and employees as family members, and jointly create the touching and warmth of Yiyuan International Hotel. We are very honored to see our colleagues provide you with such meticulous and thoughtful service and get your recognition. We sincerely hope that every guest who comes here can enjoy a warm and comfortable moment. The road of life is long, and we are always together. I hope to meet you here in the near future. I wish you good work and a happy life!

Response from Property: [Close to Exit 3 and Exit 5 of Zhengzhou Metro Line 3] [Exclusive high-speed rail pick-up service] [Exclusive welcome fruit] Dear guests, thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always been adhering to the service concept of "natural and considerate at any time" to provide intimate and meticulous service to every guest staying in the hotel, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. We hope to provide you with a warm and comfortable living environment as always! I wish you a happy life~

Response from Property: Dear guest, we attach great importance to your feedback about your stay. We would like to express our deepest apologies. 1. The price each hotel offers to groups is relatively low. You can choose to enjoy the conference group price when you come to attend the meeting. 2. Since the hotel was fully booked the day before, in order to ensure the quality of the rooms, we cleaned each room according to the process. We reminded every guest who arrived at the store. For guests of the conference team, we also provided luggage storage and rest areas in advance. Please understand the inconvenience caused to you. 3. The hotel is located in the Zhengzhou High-speed Railway Business District, only 1.5 kilometers away from the high-speed railway station, and also provides pick-up and drop-off services. The hotel is surrounded by complete supporting facilities, including large supermarkets, Starbucks, and local food. The hotel has two underground parking spaces, and guests staying in the hotel can park for free. We will definitely strengthen the basic training of our employees and the supervision of service quality, and make further improvements and upgrades. We hope that you can truly enjoy Xiao Yuan's high-quality service during your next stay. Xiao Yuan and his friends sincerely look forward to your visit again and experience our unremitting service.

Response from Property: [Close to Exit 5 of Zhengzhou Metro Line 3] [Exclusive high-speed rail pick-up and drop-off service] [Exclusive welcome fruit] Dear guests, hello, Yiyuan International Hotel is only 1 km away from the high-speed rail station and also provides pick-up and drop-off service. The surrounding business is prosperous, shopping centers, and food shops are lined up, and it is seamlessly connected with Metro Line 5 and Line 3, and transportation is very convenient! Each room in the hotel has large floor-to-ceiling windows, allowing you to fully appreciate Zhengzhou’s rich historical heritage and the rapid development of the city! The bustling night scene with colorful lights is especially great! Thank you for your valuable suggestions and sincerely appreciate your support for our work. We look forward to providing you with a pleasant stay experience again and look forward to your 5-point praise!

Response from Property: Dear guests, your satisfaction is our wish. Although we work very hard, there must be some shortcomings and flaws in our products and services. We also hope that you can give us more suggestions. Xiao Yuan will continue to improve and enhance its products and services. We hope that our products and services will bring you a good experience. Thank you again for your comments. We hope to have the opportunity to come to Yiyuan International Hotel again. We must give the lovely Xiao Yuan a five-point praise! I wish you happiness every day and a prosperous career!

Response from Property: [The first choice for business travel - free pick-up and drop-off at the high-speed railway station] Dear guests, thank you for your support and recommendation of Yiyuan International Hotel. The hotel is located near Zhengzhou High-speed Railway Station, only 1.5 kilometers away from Zhengzhou High-speed Railway Station. The hotel also provides pick-up and drop-off services. The entrance of Zhengzhou Metro Line 3 and Line 5 is right at the doorstep of the hotel. It takes 30 minutes to reach Zhengzhou Railway Station by Zhengzhou Metro Line 3, 15 minutes to reach Zhengzhou Convention and Exhibition Center by Metro Line 5, and 20 minutes to reach Zhengzhou International Airport by taking Line 5 to the high-speed railway station and transferring to the intercity railway. The convenient transportation is an ideal choice for your business travel. Xiaoyuan has always adhered to the service concept of "natural and considerate at any time" to create a warm experience for all of you, so that every guest can feel the warmth and comfort of home. Looking forward to meeting you again!