ElanHotel

ElanHotel Reviews

ElanHotel

Building 2, Xiangxi Shenglong Plaza, the intersection of Dongzhan South Street and Xinyi Road, Jinshui District, Zhengzhou, Henan, ChinaSee Hotel Details
ElanHotel
ElanHotelElanHotelElanHotel
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1 night

Guest Reviews

8.2/10
696 review
Verified reviews
Location8.1
Amenities8.0
Service8.5
Cleanliness8.3
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All reviews(696)
Positive reviews(635)
Reviews with photos/video(56)
Convenient location(105)
Easy to get around(90)
Close to train station(58)
Friendly front desk staff(50)
Delicious breakfast(40)
Perfect for business trips(19)
Average sound insulation(17)
Would stay again(10)
Negative reviews(61)
_L_
Discount Room (Without window)
Stayed in Apr 2025
Solo travelers
21 review
8.0/10
Very Good
Posted on May 4, 2025
I stayed there only one night, so it was fine. Just 5 mins walk to east railway station. It seems that walls are extremely thin, you can hear everything clearly what’s going in the next room, and at night might be too noisy.
Response from Property: 尊敬的賓客,我們深感遺憾得知您的住宿體驗未達預期。您的反饋是我們寶貴的鏡子,照見我們服務的不足。我們將即刻着手改進,期待再次迎接您時,能給您一個全新的體驗。
MickaelChia
Discount Room (Without window)
Stayed in Apr 2025
Solo travelers
33 review
9.0/10
Great
Posted on May 14, 2025
The location is diagonally opposite the Zhengzhoudong station. The bus station is on the opposite (west) side of the railway station. Room is simple but adequate. Unfortunately the underground crossing has been closed. Reception is efficient although smiles are not common. There are at least 4 hotels in the same location. The Elan's reception is just a counter, opposite the side of HomeInn.
Response from Property: 尊敬的賓客,我們深感遺憾得知您的住宿體驗未達預期。您的反饋是我們寶貴的鏡子,照見我們服務的不足。我們將即刻着手改進,期待再次迎接您時,能給您一個全新的體驗。
Vinay shamrao
Discount Room (Without window)
Stayed in Mar 2025
Business travelers
3 review
8.5/10
Very Good
Posted on Apr 12, 2025
It is very close to the Railway station, its very easy to find out if Hotel name is in English language.
Response from Property: 尊敬的貴賓,歡迎您入住怡萊酒店,非常開心我們在這裏相遇,很抱歉沒能達到您5星的滿意,我們將繼續努力的做到更好,小萊真誠的期望能與您再次重逢,祝您生活愉快!
Wei
Discount Room (Without window)
Stayed in Apr 2025
Travel with friends
3 review
7.5/10
Posted on May 11, 2025
Rooms are shared with Hanting Hotel. Room floors are cracked.
Response from Property: 尊敬的賓客,我們深感遺憾得知您的住宿體驗未達預期。您的反饋是我們寶貴的鏡子,照見我們服務的不足。我們將即刻着手改進,期待再次迎接您時,能給您一個全新的體驗。
SHIGEAKI
Discount Room (Without window)
Stayed in Mar 2025
Solo travelers
1 review
9.0/10
Great
Posted on Apr 12, 2025
The location is good. A few minutes from the Zhengzhoudong station.
Response from Property: 尊敬的賓客,您好!謝謝閣下的滿分點評,您的支持與鼓勵是我們前進的最大動力力。怡萊酒店以不斷地為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。怡萊期待您的再次光臨!
Guest User
Double Room (No window)
Stayed in Oct 2024
Other
1 review
3.0/10
Posted on Nov 27, 2024
This place is a scam, pictures are not as per the rooms. It is all over dirty, even including walls. Once that you have booked the room, they take you to see one to confirm that you still want to stay there obvioulsy depending on your tireness it is a whatever has a place to lay down I will go with, but seriously, don't book it.
Response from Property: 給您帶來不好的感受,小萊十分慚愧,我會面壁思過,畫圈改正,積極改造,努力爭取您的肯定,要常來儂!
Guest User
Discount Room (Without window)
Stayed in Mar 2025
Solo travelers
45 review
6.0/10
Posted on Apr 29, 2025
Convenient, nearby the railway satin
Response from Property: 尊敬的貴賓,迎您入住怡萊酒店,非常開心我們在這裏相遇,能讓您滿意是我們的服務宗旨,希望再次重逢,祝您生活愉快歡!
Guest User
Discount Room (Without window)
Stayed in Apr 2024
Solo travelers
3 review
6.0/10
Posted on May 27, 2024
Just ok. This hotel is actually a floor in another hotel. It has its own breakfast. Very average, somewhat clean. Decent value if you’re saving money.
Response from Property: 我們始終信仰服務好每一位顧客,是我們最神聖而偉大的使命,併為這一使命付出一切努力,給到小主賓至如歸的温馨和舒適,小萊等待親早日回家!
Sergei
Deluxe Room (2 beds)
Stayed in Jan 2025
Business travelers
32 review
8.0/10
Very Good
Posted on Mar 16, 2025
Good hotel for short stay period.
Response from Property: 尊敬的旅客:十分感謝您對我們酒店的關注與支持,我們會對您反饋的問題,反饋給領導,希望儘快對酒店設施進行升級改進感謝您的的意見!
Amy MH Ku
Double Room (No window)
Stayed in Apr 2024
Couples
8 review
7.0/10
Posted on May 13, 2024
Great location just opposite Zhengzhou north station. Very basic facilities
Response from Property: Sitting alone on the Acacia chair, holding the Acacia pen, looking at the Acacia moon, thinking of you who I miss, Xiao Lai thanks the guest for the good comments!
Nihaodabai
Twin Room (No Window)
Stayed in Jul 2024
Business travelers
19 review
10.0/10
Outstanding
Posted on Aug 8, 2024
The room was clean and tidy, but the TV remote control was broken and I couldn't watch TV. It's a pity that I didn't see the live broadcast of the Olympics! Breakfast is pretty good, but it’s a bit circuitous. It’s easy to get lost if the direction is not good, so I got lost~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
kim na
Twin Room (No Window)
Stayed in Apr 2024
Family
13 review
7.5/10
Posted on May 27, 2024
It's a bit dirty, the threshold of the bathroom is very low, and the shower water will flow out of the room if it doesn't drain in time. I am most afraid of this kind of bathroom that does not separate dry and wet areas.
Original TextTranslated by Google
Response from Property: Hello, dear guests! First of all, thank you for letting us know the problems you encountered during your stay in our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to provide you with better services in the near future. At the same time, thank you for your understanding and support!
Guest User
Discount Room (Without window)
Stayed in Apr 2024
Business travelers
1 review
3.5/10
Posted on May 9, 2024
170 I am speechless about this environment. Let's just read the real reviews. The room is moldy. When I went in, I heard that the floor was rotten.
Original TextTranslated by Google
Response from Property: I am very ashamed for bringing you a bad feeling. I will reflect on my mistakes, circle myself to correct them, actively transform myself, and work hard to win your recognition. Please come and visit me often!
xiayangling
Superior Double Room
Stayed in Mar 2024
Other
5 review
8.5/10
Very Good
Posted on May 2, 2024
The hotel is close to Zhengzhou East Station, which is very convenient for people who arrive late at night and catch the high-speed train the next morning. The room I booked has floor-to-ceiling windows, and you can see the road outside; it is about 20 square meters and the hygiene is good; the sheets and quilt covers are clean, but a little old, the kettle in the room is a little old, and the bathroom floor drain is slow. The hotel shares an elevator with other hotels, which is a bit difficult to find. Overall, it is a recommended affordable hotel.
Original TextTranslated by Google
Response from Property: Dear guest! First of all, thank you for letting us know the problems you encountered during your stay in our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to provide you with better services in the near future. At the same time, thank you for your understanding and support!
Guest User
Twin Room (No Window)
Stayed in Mar 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 18, 2024
Every time I come to Zhengzhou on business, I stay at his place. It is very close to the East Station and just across the road. The staff is very nice, the breakfast is very rich, and it is a good experience. I will stay at his place next time.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! It is Xiaoyi's happiest thing to bring you satisfaction. It is because of your support that we have what we have today. Yilai is a warm hotel. You feel like home when you come here. Satisfying you is our starting point, and surprise and touching are our goals. Your satisfaction is our greatest motivation! It is my great honor to get your affirmation. I will continue to work hard and come home often to visit! Thank you for your support to Xiaoyi.