Shuanglong Hotel

Shuanglong Hotel Reviews

Shuanglong Hotel

Section A, Xuechang Road, Wanlong Ski Resort, Chongli District, Zhangjiakou, Hebei, ChinaView Hotel Details
Shuanglong Hotel
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Shuanglong Hotel Guest Reviews

4.5/5
Good
299 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(299)
Positive reviews(283)
Reviews with photos/video(78)
Delicious breakfast(81)
Delicious buffet(22)
Average sound insulation(20)
Relaxing hot springs(19)
Convenient location(19)
Great value for money(13)
Friendly front desk staff(11)
Perfect for kids(9)
Negative reviews(16)
Guest User
Suite - Mountain-View (4 beds)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Great location.  Right on the slopes across a covered walkway.  Excellent breakfast with lots of choices.  Great spa that was good for adults and kids.  Great room and comfortable beds.
Response from Property: Dear guest, thank you for your serious review and affirmation of our service and quality. We will definitely do every detail carefully to make you feel at home. Looking forward to your next visit!
Guest User
Mountain-view Standard Room
Stayed in Dec 2023
Couples
4 review
4.0/5
Very Good
Posted on Jan 21, 2024
Nice breakfast !
Response from Property: 您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。 您的讚賞給予萬龍很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每 一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝您生活愉快！
Darren Glen
Guestroom - Triple Occupancy (Tatami)
Stayed in Nov 2023
Family
4 review
4.7/5
Amazing
Posted on Dec 23, 2023
For a skiing holiday, the Shuanglong Hotel is an excellent choice. Ski in / ski out location. We used a 3 bed room which had plenty of space for myself & 2 teenage boys and al our things.
Response from Property: 尊敬的賓客：您好！感謝您對 萬龍 的信賴！更感謝您的不吝誇獎與強烈推薦！真是愛在 萬龍 難以離開，雙龍是您最美、最温暖的家，您也記得有時間常回來看看喲！
Dragutin
Suite - Mountain-View (4 beds)
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Incredible breakfast, amazing spa… Really worthy to come.
Response from Property: Dear guest: Thank you very much for your praise of our hotel. We are glad to see that you are satisfied with our hot springs. We will continue to work hard to ensure that you and other guests can enjoy high-quality services. Thank you again for your support and trust.
Shangwen Slava dazhonghuajiudianjituangongguan
Mountain-view Standard Room
Stayed in Jan 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 13, 2023
Rooms are super small. Breakfast is fantastic! People are ok nice. Location is ok (need walk to the ski center 5 minutes.
Response from Property: 尊敬的客人，感謝您能選擇萬龍。期待您的下次光臨！
Wesker
Mountain-view Standard Room
Stayed in Feb 2024
Couples
5 review
4.5/5
Great
Posted on Apr 11, 2024
Good place to spend your hoilday
Response from Property: 尊敬的朋友，感謝您選擇萬龍滑雪場。祝您生活愉快，期待您下次光臨！
Totorka
Mountain-view Standard Room
Stayed in Jul 2022
Family
7 review
4.2/5
Very Good
Posted on Aug 14, 2022
I've stayed an extra night. That's how much I've enjoyed the mountain running here and hot spring recovery afterwards.
6/7
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Standard Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The hotel design is quite satisfactory, but the room is very warm in winter, and the humidifier does not feel dry. It is very convenient to ski in and out. The service is very good, and the hotel includes breakfast and hot springs, which is very good! The first picture was taken in the room, and the view is also very good.
Original TextTranslated by Google
Response from Property: Dear friend, hello. Thank you for staying at our hotel. Customers' word of mouth is a recognition of our service quality. Shuanglong Hotel Hot Spring Center provides you with indoor hot spring services, allowing you to enjoy the fun of spa in a comfortable environment. The separate children's water play area can satisfy the joy of children. At the same time, skiing is an art. Skiing is like painting a picture, so that everyone can see your skills and level. We look forward to your next visit!
Pppsanzhixiaozhu
Mountain-view Standard Room
Stayed in Dec 2024
Travel with friends
25 review
4.8/5
Amazing
Posted on Jan 9, 2025
The ski resort is very good, with many ski slopes to meet the needs of people of different levels. The accommodation is clean, the rooms are a little small, and the facilities are a little old. But the service is good, and the buffets in the morning and evening are simply rich. Eating in Wanlong is indeed well-deserved.
Original TextTranslated by Google
Response from Property: 尊敬的朋友，您好。首選感謝能選擇萬龍滑雪場。雙龍酒店為性價比較高的一個酒店。房間可以滑進滑出到雪場初級道。多樣花的餐廳滿足不同人的味蕾。萬龍有朦朧的霧松，美麗的夕陽，涼爽的天氣，高濃度的氧吧。希望萬龍的美景漫天雪花，雪場上綻放激情，每一次滑行都能留下深深印記。也期待您的下次光臨！
Guest User
Standard Room
Stayed in Dec 2024
Family
31 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The hotel's location, food, and rooms are all as good as always. Special thanks to Xiaoyin, the Ctrip customer service, for helping to coordinate the cancellation of a subsequent order. She was very dedicated. The key to Ctrip's good performance is the good service, which is the result of the dedication of each customer service staff. It is recommended to reward outstanding customer service staff represented by Xiaoyin, and set up an excellent customer service reward fund every year to encourage continuous improvement in customer service work.
Original TextTranslated by Google
Response from Property: 尊敬的客人，您的滿意就是我們最大的動力，也期待您的下次光臨，讓我們再次為您提供更好的服務。祝您生活愉快。
Guest User
Suite - Mountain-View (4 beds)
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The room was clean and warm, and the breakfast was very rich, with Western, Chinese, Japanese, and Mongolian styles. In addition, the mutton hotpot in the Chinese restaurant was also very good, just right for warming up after skiing, and it was not burdensome to eat, and the portion was enough.
Original TextTranslated by Google
Response from Property: 尊敬的朋友，您好。感謝您的入住。能得到您的誇讚，我們心裏美滋滋的呢~提供熱情的服務是我們孜孜以求的目標。滑進滑出的酒店漫天雪花飛舞。願美味和滑雪與您邂逅美好。同時也期待您的下次光臨！
Yuanxingzhimeng
Mountain-view Standard Room
Stayed in Nov 2024
Family
24 review
4.5/5
Great
Posted on Dec 25, 2024
Come to Chongli Wanlong for skiing. This hotel is relatively good in Wanlong. The location is also convenient. There is a corridor leading directly to the ski resort. Although the room is relatively small and the facilities are relatively simple, the skiing facilities are still OK. You can rest in the VIP lounge of the ski center. There are free shuttle buses to Longgong Hotel and other places. There is a bus station at the door of the hotel. There are shuttle buses directly to Taizicheng High-speed Railway Station. The hotel's breakfast is very rich, with both Chinese and Western varieties. There are also many foreigners among the guests. The hotel front desk, waiters, and restaurant waiters are all very polite. Although the hotel price is not cheap, it is normal in the snow season.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！非常感謝您對萬龍的肯定。我們相信好的口碑一定是從客人最真誠的滿意度推薦出去的。與眾多其他滑雪場相比，萬龍多樣性的滑雪體驗令人記憶深刻。2110.3米的海拔高度為32條雪道提供了多樣地理條件、視覺感受與體驗。希望萬龍的美景漫天雪花，滑進滑出的酒店，雪場上綻放激情，每一次滑行都能留下深深印記。也期待您的下次光臨！
Guest User
Suite
Stayed in Nov 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel has ski-in and ski-out facilities, which is very convenient. The room is large and is a suite. Although the decoration is a bit old, it is generally very clean. The breakfast selection is very rich, and you can enjoy the snow scenery while eating breakfast. Oh, and there are hot springs for bathing.
Original TextTranslated by Google
6/10
Response from Property: Dear friend, hello. Thank you for your stay. Skiing is an art. Skiing is like painting a picture, so that everyone can see your skills and level. At the same time, we look forward to your next visit!
SO
Standard Room
Stayed in Nov 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Dec 16, 2024
The hotel looked like it had been there for a while from the outside, but it was better than I imagined when I entered the room. The bathroom also has a bathtub where you can soak your feet in the snow after skiing. Breakfast is served downstairs on the third floor, but the weather may be too cold and many dishes have become cold. There is direct access to the ski slopes from the 3rd floor. There is also a Prince City bus to and from the high-speed rail station at the entrance of the parking lot downstairs, which is very convenient. 
Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客，您好。感謝您這麼認真的點評，以及對我們的服務和品質的肯定。我們在某些方面做的仍不完美，會改進我們的不足之處，不斷進步。同時一定會認真做好每一個細節，讓您有賓至如歸的感覺。期待您的下次光臨！
cabfang
Standard Room
Stayed in Nov 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Dec 14, 2024
The hotel looks like a three-star hotel. The hard mattress makes me extremely comfortable. The buffet has many choices, but it's not as great as everyone says, because I got tired of eating there for 7 days. In the end, I went back to the milk bread. The room had too many shortcomings. The faucet had a lot of water, but when I turned to the shower, the water was very small, and the hot water came slowly. There was a backflow smell in the toilet, and the sound insulation was poor. Especially when there was a competition, the whole floor was full of double-board shoes. I deeply experienced this horror this week. The thumping sounds of double-board shoes came one after another, and a room without sound insulation could not block it at all. I was unlucky and met a man who liked to laugh in the next room. He was still laughing at 12 o'clock in the evening, so people with poor sleep should be careful when choosing.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We have always paid attention to the guests' experience during their stay, and actively improved our professional level and service standards. I am sorry that we are still not perfect in some aspects. We will improve our shortcomings and make continuous progress. We attach great importance to your feedback and suggestions, and will strengthen the training of front-line employees. We hope to give you a brand new feeling when you stay next time! We sincerely look forward to your visit again!