Tian Men Shan Qian Hotel

Tian Men Shan Qian Hotel Reviews

Tian Men Shan Qian Hotel

No.2 Apartment, Jinse Garden, Phase III, Dingtai, Longmen Community, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Tian Men Shan Qian Hotel
Tian Men Shan Qian HotelTian Men Shan Qian HotelTian Men Shan Qian Hotel
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Tian Men Shan Qian Hotel Guest Reviews

4.7/5
Outstanding
6040 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(6040)
Positive reviews(5961)
Reviews with photos/video(2463)
Awesome amenities(1021)
Offers pick-up/drop-offs(872)
Delicious breakfast(645)
Large rooms(479)
Friendly front desk staff(336)
Close to airport(108)
Negative reviews(77)
Elena Duartinhova
Smart Deluxe Room (Double Bed)
Stayed in Dec 2024
Couples
8 review
4.7/5
Amazing
Posted on Jan 27, 2025
The hotel is located 10min walk from Tianmen cableway which was super convenient. There are also many restaurants in the area of 5 min walk. Our room was big, clean, and comfortable with great shower. The breakfast was delicious with a lot of variety. All in all we had a great stay!
Response from Property: 尊敬的貴賓您好!感謝您的肯定,5分5分,小仟強烈要求被表揚,小仟想得到您5分完美的肯定
Jeston Ng
Smart Cozy Room (Double bed)
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 11, 2025
One of the best hotels chosen for my trip. Hotel is located within 15mins walk to Line A to Tian Men Shan. Nearby also there are restaurants and local burger shop, which taste good too. Breakfast choice is acceptable and taste good. Room is.clean and equipped with smart features, such as voice AI to control room lighting, AC, music curtain etc. Staff at the counter and house keeping are friendly. We got an free upgrade of room and they allowed us to early check in too. Free transport to HIgh Speed Train is available and need 1 day advance booking.
Response from Property: Hello, distinguished guests! Thank you for your praise, get your recognition is our greatest honor, but also give us a great power, let us in the future service continue to enhance, innovation, look forward to your next visit, we will serve you wholeheartedly!
Eddy Candra
Smart Cozy Room (Double bed)
Stayed in Nov 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Overall, it was a great stay, and I would happily return. It's a nice place for anyone looking for a comfortable and convenient option in the area. Highly recommended!
Response from Property: Dear guest, we are very sorry that we could not provide you with a five-star experience, and Xiao Qian will definitely improve itself and continue to work hard to make you like Xiao Qian more, looking forward to your next visit.
Glenis Law
Smart Deluxe Room (2 Beds)
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The room is very spacious and clean, staffs are friendly and location is excellent. Many restaurants nearby and short walking distance to take cable car to Tianmen Shan
Response from Property: Dear guest, we are very sorry that we could not provide you with a five-star experience, and Xiao Qian will definitely improve itself and continue to work hard to make you like Xiao Qian more, looking forward to your next visit.
WongDominic
Smart Deluxe Room (2 Beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Excellent location, walking distance to the cable car for Tien Men Shan mountain. Rooms are huge, and beds are bigger than usual. Very friendly staff
Response from Property: Dear guest, we are very sorry that we could not provide you with a five-star experience, and Xiao Qian will definitely improve itself and continue to work hard to make you like Xiao Qian more, looking forward to your next visit.
Anonymous User
Smart Cozy Room (Double bed)
Stayed in Dec 2024
Travel with friends
6 review
4.5/5
Great
Posted on Jan 18, 2025
Excellent location close to the Tianmenshan cable way. Decent rooms.
Response from Property: Thank you for your recognition of us. If you can give us a 5-star praise, Xiaoqian will be even happier. Xiaoqian has more discounts waiting for you. Welcome to visit us next time.
Quek J
Smart Deluxe Room (2 Beds)
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Free railway transport to and fro by the hotel car. The room is well facilitated and clean. Supermarkets and restaurants are conveniently located at a stone's throw from the hotel.
Response from Property: Dear Guest, Thank you very much for your stay and appreciation, I am glad to bring you a good time on your trip, Your appreciation is a great encouragement to Xiaoqian, and it is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your coming again.
Guest User
Smart Cozy Room (Double bed)
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Very friendly and helpful staff. Clean and very good location. There is a Chinese halal restaurant close by.
Response from Property: Dear valued guest, thank you very much for your stay and appreciation. We are delighted to have brought you a wonderful time during your trip. Your appreciation has greatly inspired Xiaoqian and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Riffrath
Smart Cozy Room (Double bed)
Stayed in Sep 2024
Solo travelers
5 review
4.5/5
Great
Posted on Oct 20, 2024
I paid $191 NZD for 3 nights, pretty good deal! Clean, smart room, looks new, mostly quiet, could hear the hallway noises and some traffic noises (from the 15th floor) but not the next door room noises. Smoking was allowed outside I think, but was not an issue/the room did not stink of cigarettes even though there was an ashtray inside. Staff don’t speak English but with a bit of my Chinese I could communicate with them for the free trip from the West railway station to the hotel (15min car ride away). The bus station was about 10mins walk to catch the 1hr bus to the ZJJ National park, while the Tianmen mountain cable car was maybe 20mins walk away. Some nice restaurants and mini supermarkets nearby too. Would recommend.
Response from Property: Dear guests, ups and downs, all the way with you, is the longest love confession, thank you for giving small thousand affirmation and encouragement, if you can give five-star praise, small thousand will be very very happy! We look forward to seeing you again. I wish you success in your work and a happy life.
Guest User
Smart Cozy Room (Double bed)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Beautiful room near Tianmen mountain. Very good service, delicious breakfasts.
Response from Property: Dear honored guests, thank you very much for your stay and appreciation. We are very happy to bring you a wonderful time for your trip. Your appreciation gives Xiao Qian a lot of encouragement, which is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your return visit!
Jacqueline Audrey
Executive Panoramic Suite
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
We stayed at this wonderful facility during our time at Zhangjiajie, and it was very central to all the places we needed to go to. The staff were very accommodating and were kind enough to coordinate a shuttle service to the train station which we often visited. The room itself was very clean, super modern, and had amazing views of the surrounding mountain range.
Response from Property: Dear distinguished guest! Thank you very much for choosing to stay in our branch and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
ktzz
Smart Cozy Room (Double bed)
Stayed in Oct 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Nov 29, 2024
room is clean and big. gave free biscuits and drinks everyday
Response from Property: 親愛的貴賓,風風雨雨,一路有你,陪伴才是最長情的告白,感謝您給予小仟的肯定與鼓勵,如果能給五星好評,小仟會非常非常開心哦!期待您的再次光臨,小仟祝您工作順利,生活愉快。
Stanislav Regulskii
Smart Deluxe Room (Double Bed)
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel has a convenient location. Close to Tianmen Mountain. The hotel staff is kind and helpful. Recommended.
Response from Property: Thank you for your review. We will continue to work hard to do better and make every guest feel at home. Welcome to stay at our hotel next time. I wish you a happy life and successful work!
Svetlana Sharavina
Smart Cozy Room (Double bed)
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Friendly and helpful staff. Cozy and spacey room. Clean interior and all the necessary equipment is included. On the 17th floor they have a small gym and a laundry section and a little sunny patio. Various meals are provided on breakfast. Great experience overall.
Response from Property: 看到您的好評真是太開心了,每一次相遇都是緣分,小仟珍惜和您的緣分,當然會熱情地對待您了。嘻嘻,能夠得到您的認可小仟十分開心!工作認真是小仟最基本的職責,客人百分之百的滿意是我們共同的目標!
eddy
Smart Deluxe Room (2 Beds)
Stayed in Jul 2024
Family
26 review
4.7/5
Amazing
Posted on Aug 31, 2024
We are a family from Indonesia, a family of five people. We stayed in 2 rooms for two nights. The location was near TIAN SHAN MEN (Heavenly Gate) Cable way station in Zhangjiajie downtown. About 800-900m, a walking distance. If you prefer riding a taxi/Didi, the fare was about CNY 10 or less. The hotel was very clean, modern, well maintained. We felt like it was a new hotel. The front desk reception staffs were very friendly and helpful. We also appreciated the FREE pick up service from /and to the Zhangjiajie West station. The breakfast package was also very good. Good job QIAN hotel. LUAR BIASA!
Response from Property: Thank you for your review. Your opinion is very important to us. Detailed service has always been our focus for a long time. We are very glad that you can remind us in time and look forward to your visit again!