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Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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Negative reviews(17)
Dayna Lee
Business Queen Room
Stayed in Sep 2024
Solo travelers
7 review
4.5/5
Great
Posted on Sep 25, 2024
The place is like service apartments. The cars can only alight outside, cannot do to the door. Then there is a flight of about 5 steps up to the lobby. Even on the rooms level, there are some steps so those with very very heavy luggage need to know when choosing room.
Conveniently opposite Wukang building.
Nearest metro is 交通大学, like a 5min walk away.
No way of indicating no need for makeup of room on the door or do not disturb. You need to let lobby know if you do not want room make up service. Free water is available.
Response from Property: Dear guest: Hello! Some people say that the beauty of life comes from the expectation and encounter every day; meeting you, encountering beauty, we will always be by your side and become a beautiful part of your life. We look forward to your next visit.
KUNG MAN MATTHEW
Peaceful Sleep Double Bed Room
Stayed in Aug 2024
Solo travelers
52 review
3.7/5
Posted on Aug 26, 2024
This is a simple hotel in a good location. Close to wukang building which is gorgeous. Very basic amenities. Bed was comfortable and the room was clean. Loved the washing machine/dryer and kitchenette. Only issue was the hot water was not hot in the shower.
Response from Property: Thank you very much for choosing us. Maybe this is fate, allowing you to have a beautiful encounter with us. In response to the problem you mentioned, we will definitely actively improve our software services and hardware equipment. Be fully prepared for our next encounter.
Cecilia
Queen Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
It’s very convenient as there are two bus stations and metro station near to the hotel. You can take 911/926 to the most of the shopping spot as well as the Bunds. Hotel staffs are friendly and helpful, they upgraded my room as I requested non-smoking room.
Response from Property: 尊敬的賓客:您好!有人説,生命的美麗,源於每一天的期盼和遇見;遇見您,邂逅美好,我們會永遠陪伴在您的左右,成為您生命中美麗的一部分,期待您的下次光臨。
Anonymous User
Special Queen Room
Stayed in May 2024
Couples
6 review
2.5/5
Posted on May 29, 2024
With this price ,highly not recommended!This is an apartment not hotel.
Response from Property: Dear guest, we apologize for any inconvenience caused; Due to our location, our prices are also determined based on market factors, but we are definitely keeping prices low within the surrounding commercial areas to provide guests with a better stay experience; We are also well aware of the troubles of high housing prices and low area in the city center, and we are constantly striving to bring more convenience to our guests; I'm really sorry for the bad feeling you had. I hope to have the opportunity to have more communication and exchange with you, and provide us with more valuable suggestions.
Guest User
Family Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Perfect location and size for a family. Everything is new and bedsheets are so fresh and spotless. Definetly coming back if they mantain good prices
Response from Property: 尊敬的賓客:您好!感謝您對我們的支持!我們都在努力為賓客提供更佳的入住體驗,爭取讓每位賓客高興而來 滿意而歸,祝您每天都能擁有陽光般的好心情
Tom Song Nam
Deluxe Queen Room
Stayed in Mar 2024
Family
17 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Opposite to Wukang maison. 200m from Jiaotong subway station. Very good location. Good hotel. I will come back.
Response from Property: Thank you very much for taking the time to leave your review here. We are very happy to see your experience of staying here. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
Cozy Queen Room
Stayed in May 2024
Business travelers
8 review
4.0/5
Very Good
Posted on May 24, 2024
Of the 5 Shanghai properties in the same price range that I've stayed in this month, this place has definitely been my favorite.
Previously, the Nanying Hotel (only about 500 meters away) held this title, but Reese (I don't think this is their actual English name, by the way) on Xingguo Road really impressed me all fronts. I would give it 5 stars for both service and location, but you need to realize that it's more of a serviced apartment than a hotel and doesn't have a fancy Huaihai Road entrance.
But, for roughly the same price as Nanying, I got an entire apartment with brand new appliances, and a location that I think is slightly better (e.g. you have Wukang and Xingguo almost right at the entrance).
Meanwhile, the front desk staff is amazing; they helped me deal with requests, such as a botched 京东 delivery, that other hotels wouldn't even think about entertaining.
Response from Property: Dear guests: Hello! Thank you for your support! We are all working hard to provide guests with a better stay experience and strive to make every guest happy and satisfied. I wish you a good mood like sunshine every day.
RimmaCher
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
35 review
3.5/5
Posted on May 3, 2024
The location is nice. The room I was given first was very smelly but the hotel changed it immediately. There are better options in that area for that price
Response from Property: Hello! The hotel deeply apologizes for the bad experience this stay has brought to you. If you have any questions during your stay at the hotel, please call the front desk. We will strengthen the inspection of hotel facilities and equipment. We look forward to your stay again. Thank you!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 24, 2024
Very helpful staff, well situated. Fantastic location for architecture enthusiasts. (Very close to Normandie apartments).
Beds were a bit hard for my parents.
Response from Property: Thank you very much for taking the time to leave your comments here. We are very happy to see your stay this time. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions!
Guest User
Family Room
Stayed in Dec 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Very good hotel and location.
Response from Property: 尊敬的賓客:您好!感謝您對我們的支持!我們都在努力為賓客提供更佳的入住體驗,爭取讓每位賓客高興而來 滿意而歸,祝您每天都能擁有陽光般的好心情
Guest User
Deluxe Queen Room
Stayed in May 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on May 18, 2024
Helpful staff and great location
Response from Property: Dear guests: Hello! Thank you for supporting us! We are all working hard to provide guests with a better stay experience, and strive to make every guest happy and satisfied. I wish you a good mood like sunshine every day.
Guest User
Queen Room
Stayed in Dec 2024
Solo travelers
6 review
4.5/5
Great
Posted on Dec 15, 2024
The front desk lady upgraded my room. The environment is nice and the soundproofing is pretty good. It may be because there are two doors. However, there is a window in the toilet of room 330 that cannot be closed, and there is no curtain on the toilet window. I was woken up by the light at 7 or 8 in the morning. I was going to sleep until 10 o'clock, so I didn't get a good rest. I have already reported it to the customer service. Guests staying in room 330 can pay attention to it and see if there is any rectification.
The location is very convenient. There is Wukang Building and a very popular bakery downstairs. Citywalk is nearby.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對我們的支持!我們都在努力為賓客提供更佳的入住體驗,爭取讓每位賓客高興而來 滿意而歸,祝您每天都能擁有陽光般的好心情
Guest User
Family Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 11, 2024
My friend lost something that was very meaningful to him in the hotel. The front desk staff immediately helped to look for it many times, and patiently accompanied us to eliminate interference one by one, from the collected linens to accurately identifying the garbage in the room, from the front desk staff to the cleaners, and then to the store manager and finally to the linen staff. My friend had no hope at first, but he really found it! He also helped to mail it to my friend's home, and I really appreciate it. This sense of responsibility really makes people feel at ease. It was originally just a hasty meeting for 2 days, but I really feel that I have gained a lot of kindness. Thank you so much!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!有人説,生命的美麗,源於每一天的期盼和遇見;遇見您,邂逅美好,我們會永遠陪伴在您的左右,成為您生命中美麗的一部分,期待您的下次光臨。
Chew zoe
Family Room
Stayed in Dec 2024
Family
4 review
4.0/5
Very Good
Posted on Dec 11, 2024
There are two rooms in the room, like a small studio. It's pretty good 🙂
I feel that the hygiene can be improved. There is only a mirror in the bathroom, which is quite troublesome for 3 girls who need to put on makeup.
The location is good. If you want to city walk, you can see the Wukang Building upstairs. You don't have to squeeze in with people, but it's more difficult to take photos. If you go downstairs, there will be few people before 9 o'clock, and you can take pictures from any angle you want. There is a Starbucks opposite the hotel, a supermarket next door, and Cha Ji downstairs.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客:您好!有人説,生命的美麗,源於每一天的期盼和遇見;遇見您,邂逅美好,我們會永遠陪伴在您的左右,成為您生命中美麗的一部分,期待您的下次光臨。
Anonymous User
Queen Room
Stayed in Nov 2024
Travel with friends
2 review
2.2/5
Posted on Nov 22, 2024
Bad! ! ! ! ! I went to travel and watch a concert. The hotel is close to the subway. I booked it based on the reviews saying it was cost-effective. I regretted it very much at night. I really want to curse. The sanitary environment is terrible. I won't say bad words in the comments. I checked in at noon and put my things in the room without taking a close look and went out to play. I didn't come back until after 1 o'clock in the evening after having supper. After washing up, I lay down and prepared to go to bed at almost 2 o'clock. Suddenly, snowflakes fell in front of me. I thought I was dazzled. I looked up and saw that the ceiling and wall skin had fallen off. The hotel didn't even have the money to repair the wall skin. They were customers *****, right? I was so tired after a day of shopping. I had something to do the next day. Who has the energy to toss and turn in the middle of the night? There were still hairs on the quilt. I slept all night in my clothes.
1 point for hygiene. If you don't like to clean and paint the wall, just stay there.
2 points for environment, 1 point for Wukang Building, and 1 point for subway station.
5 points for service. They put their luggage in.
2 points for facilities. I took a shower and slept. There was wall skin on the bed. The shower room was extremely narrow. It was a little more than 60 wide. I washed sideways the whole time.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇我們,也許這就是緣分,讓您和我們有了一場美麗的邂逅。針對您提到的這個問題,我們一定會積極的提升我們軟件服務和硬件設備。為我們的下次相遇做好充分的準備。