Old Yin Gentle's Inn

Old Yin Gentle's Inn Reviews

Old Yin Gentle's Inn

张家界国家森林公园西门杨家界门票站旁, Wulingyuan District, Zhangjiajie, Hunan, ChinaSee Hotel Details
Old Yin Gentle's Inn
Old Yin Gentle's InnOld Yin Gentle's InnOld Yin Gentle's Inn
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1 night

Guest Reviews

9.2/10
Very Good
50 review
Verified reviews
Location9.2
Amenities8.8
Service9.4
Cleanliness9.3
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Positive reviews(48)
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Awesome stay(21)
Friendly staff(21)
Convenient location(12)
Tasty food(9)
Quiet & comfortable(8)
Classy environment(7)
Great location(7)
Awesome amenities(4)
Negative reviews(2)
Guest User
Xiaoxiang Yue Boutique Double Bed Room
Stayed in Apr 2024
Other
1 review
3.0/10
Posted on May 29, 2024
Although the setting is quite beautiful and calm, and the pictures are accurate, we do not recommend this inn to any foreign tourists. It was extremely difficult communicating with the staff, even with basics in chinese and a translating app. They were not prepared for our stay at all, when we arrived they took 30 minutes to find our reservation and still, they didn’t have the right room. We had paid extra to get the mountain view and they led us to not one, not two, but three rooms that did not fit that description. We had to keep telling them it wasn’t the right room, they seemed baffled each time. By the time we did find the right room, we had to wait for them to tidy it up : meaning once again that they were not ready to welcome us. During this waiting time we also discovered that while trying to be nice, the staff has a hard time with physical boundaries. One of the women sat very close to us eating sunflower seeds quite loudly, and once the room was ready she immediately bursted into the room to forcibly ask us what we wanted to eat from the card while sitting on the bed next to us ?????!! Apart from that, there were frequent power outages when it rained and the food in the morning was good but not very diverse (buns, noodles and soup). Most of all, if you don’t have your own car (which tourists rarely do) it’s very difficult to access and/or leave. The main reason why we booked the hotel was the « remote » aspect, while being 15 minutes away from the gate. But it’s way too empty and it is a much better idea to book something near the east gate in Wulingyuan if you want to visit the national park.
Response from Property: 很抱歉,這一次沒有給您愉快的體驗。當初您定的是住四晚的瀟湘月大床房,工作人員將您帶到您預訂的房間後,您表示不滿意,然後工作人員將您帶到二樓所有的房型任您挑選,最後您選了有其他客人正在使用的閑人歸套房,我們不得不將房間裏的客人請出去然後打掃房間好迎接您的入住,您的房費總共是四晚的瀟湘月大床房,給您升級到閑人歸套房,並未收取任何額外的房費,您所付的錢是您這幾天在廚房點單的飯錢。我們的工作人員在給您準備餐食時都有注意口味差異,給您增加份量。我們的員工經過培訓,不會做出在上班期間坐在客房嗑瓜子的行為,您所描述的是之前正在使用棋牌室的客人。很抱歉,由於溝通問題產生了這麼多誤會,我們會繼續培訓員工,避免再次出現這樣的問題,希望以後能給您更好的體驗。
Anonymous User
Deer In Forest Deluxe Family Room
Stayed in Sep 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Nov 9, 2024
Very good
Response from Property: 謝謝
Matthew Thomas Ryan
Deer In Forest Deluxe Family Room
Stayed in Jun 2022
Family
21 review
6.0/10
Posted on Jul 25, 2022
Considering cleanliness and service it is exteremly overpriced. Toilet was dirty and smelly, bathroom was overfloating and the size of room is tiny. It is a rough place for a family
Response from Property: I am sorry for your experience. I hope you will be more satisfied after our efforts.
Hanley Lee
Yindongli Residence Deluxe Double Bed Room
Stayed in Sep 2023
Couples
2 review
6.0/10
Posted on Oct 8, 2023
The inn is at the foot of the mountain next to the West Gate of Wulingyuan. It takes about 15 minutes to walk from the inn to the West Gate. The air is very good, and you can see the surrounding mountains directly when you go out, which is very artistic. Because many materials in the room are made of wood, and the air in Zhangjiajie is humid, and the hotel may also lack management, the room smells very musty when I first check in. Finally, I lit a lot of incense to basically neutralize it. The inn has only two floors, and you can't see anything outside the window on the first floor. If you want to live upstairs, you have to communicate in advance. If you communicate again when you arrive at the inn, there may be no room. I wanted to live on the second floor, but there was no room~ There are basically no restaurants and markets near the entire West Gate, so the choice of eating is basically to eat in the inn. The food in the inn is very expensive, a serving of tomato scrambled eggs costs 28 yuan, and a serving of mixed cucumbers costs 15 yuan. It is also very troublesome to get a taxi near the West Gate. I went to the nearby Zhonghu Township to have a barbecue, and then came back to take a taxi. I waited for half an hour but couldn't get one. Finally, the inn owner arranged a private car to take me back. The charge was 20 yuan for 2 kilometers~~~~ In general, it is not recommended for tourists who take high-speed trains and flights to stay near the West Gate. It is better to choose the East Gate first. If you want to travel by car and want to experience life at the foot of the mountain, you can consider this place
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We have been working hard to provide the best service and product quality to ensure customer satisfaction. Paid services require your understanding."
Guest User
Mountain Tea Event Deluxe Double Bed Room
Stayed in Jun 2023
Family
1 review
10.0/10
Outstanding
Posted on Jul 25, 2023
The location of the B&B is very good and convenient. The room is very comfortable. The owner is very considerate and can book tickets for you. It is a bit more affordable. I will stay here again next time I come to play. 😁
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6/9
Response from Property: With your support we will do better, welcome to visit us again!
Guest User
Mountain Tea Event Deluxe Double Bed Room
Stayed in Feb 2023
Couples
1 review
10.0/10
Outstanding
Posted on Mar 28, 2023
We arrived very late that day, almost 10 o'clock. There were stars to see at night. It was so late, so I didn't take many pictures. The house was really beautiful at night. The boss was also very enthusiastic and took us for a midnight snack. Hahahaha. The midnight snack boss was also really enthusiastic and gave us a soup. The main thing is that the food there is quite cheap. When we left the next day, the boss called a taxi to the West Station. Finally, the boss's child is so cute (he helped me tear open the paper when he gave me bubble gum). Um, and boss, the roses outside your door have aphids. Remember to deworm them. Roses are particularly susceptible to diseases and pests.
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6/7
Response from Property: I'm glad that you came to stay at my homestay. I'm glad that you gave me 5-star praise in such a short time! My homestay is located 700 meters away from the west gate of Zhangjiajie National Forest Park. It has a superior geographical location and beautiful environment. We sincerely serve every homestay lover who comes to travel. We look forward to your next visit!
Guest User
Deer In Forest Deluxe Family Room
Stayed in Jun 2023
Family
3 review
8.5/10
Very Good
Posted on Jul 17, 2023
Very good experience
Original TextTranslated by Google
Response from Property: Thank you for your visit. Your satisfaction is our greatest comfort and reward. We will redouble our efforts to do better!
Guest User
Mountain Tea Event Deluxe Double Bed Room
Stayed in Jul 2023
Family
2 review
10.0/10
Outstanding
Posted on Aug 15, 2023
Clean and tidy, very warm, the surrounding environment is very good, very close to the west gate of Forest Park, the boss and the boss's wife are very nice, and his son is also very cute 🙂
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to comment on the room. I am also honored that you chose our small home to stay among the vast crowd. Everyone who comes is a guest, and meeting is always fate. I wish a beautiful life will be linked with you!!!
Guest User
Mountain Tea Event Deluxe Double Bed Room
Stayed in Jul 2023
Family
1 review
10.0/10
Outstanding
Posted on Aug 3, 2023
The small courtyard is like a paradise. The room is clean and comfortable. The proprietress is very enthusiastic.
Original TextTranslated by Google
Response from Property: Thank you for your praise and affirmation. We will continue to work hard to do every detail so that you can spend a comfortable and pleasant time in our homestay. Looking forward to your next stay!
Guest User
Deer In Forest Deluxe Family Room
Stayed in Jun 2023
Family
5 review
10.0/10
Outstanding
Posted on Jul 28, 2023
The boss is very nice and will help you plan travel routes and book tickets. The boss's wife is a great cook!
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your support and recognition of the inn. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Xiaoxiang Yue Boutique Double Bed Room
Stayed in Sep 2022
Family
4 review
10.0/10
Outstanding
Posted on Oct 4, 2022
This hotel is really nice, quiet and leisurely. In fact, you can stay for a few more days to play while time is not tight. In the evening, you can order barbecue and meet friends for a drink. It's very comfortable to enjoy the breeze. The parent-child room is highly recommended. Although my baby is only one year old, he is so happy. He doesn't feel scared of the unfamiliar environment at all. He is super happy. After booking, we also recommended it to our colleagues, and they also chose to live in the same hotel with us. It's really nice, and the boss is also very nice. My husband even bought some sausages from the store hahahaha. When we left, the handsome boss and his family came out to see us off. It was like visiting a friend's house. It was super nice. I especially wanted to say that my mother remembered that her bracelet was left in the room after we came back for a day, and asked the boss. The boss said it was there and put it away carefully. Thank you so much. The old lady is very happy now. Thanks again to the boss. I really recommend this hotel. The environment and sanitation are good. I used to work in a hotel, and the sanitation is really meticulous!
Original TextTranslated by Google
Response from Property: Thank you for your support and encouragement! Our place is beautiful and has a superior location. It is the best choice for traveling to Zhangjiajie National Forest Park. We will wholeheartedly provide thoughtful service to every tourist. I believe we will be better!
Guest User
Mountain Tea Event Deluxe Double Bed Room
Stayed in Sep 2022
Family
1 review
10.0/10
Outstanding
Posted on Oct 2, 2022
As soon as you enter the door, you will feel at home, familiar! Rare hanging building style, I like it! The yard smells of sweet-scented osmanthus, and I feel comfortable. Not to mention the service, in place and enthusiastic! Breakfast and Miao duck are delicious. The bedding in the room is comfortable, neat and clean. Close to the scenic spot! A store that is close to nature and loves life! Will come again!
Original TextTranslated by Google
Response from Property: Thank you for your full score review of my inn! We will try our best to do better and provide satisfactory and thoughtful services to all the tourists who come to Zhangjiajie National Forest Park. We also wish you good health, smooth work and all the best! ! !
Miya9230
Yindongli Residence Deluxe Double Bed Room
Stayed in Jul 2022
Family
13 review
10.0/10
Outstanding
Posted on Aug 9, 2022
This inn is located at the west gate of Zhangjiajie, which is the Yangjiajie side. It's very close to Ximen. I stayed in a family room for the first night. There was no room for the second night and I had to change to a double bed room. The boss added an extra bed to make it convenient for our family of four.
Original TextTranslated by Google
Response from Property: Thank you for your high score. We will definitely work harder to provide good service to every tourist and feel the warmth of going home. At the same time, we also wish you good health and happiness for your family!
Guest User
Mountain Tea Event Deluxe Double Bed Room
Stayed in Jul 2022
Travel with friends
2 review
10.0/10
Outstanding
Posted on Aug 8, 2022
The staff have good service attitude, the room is clean and comfortable, and the surrounding environment is quiet and pleasant. The food at the B&B is very good, with many local specialties.
Original TextTranslated by Google
Response from Property: Thank you very much to the post-00 lady for your perfect rating and your affirmation and recognition of our environment, service, hygiene, and dishes. Each of our staff members works very hard to provide a comfortable stay environment for every guest, and we also constantly update the dishes according to the season, and strive to Let every guest have the comfort and warmth of "home", and we look forward to seeing you and your friends again!
Guest User
Mountain Tea Event Deluxe Double Bed Room
Stayed in Jul 2022
Family
1 review
10.0/10
Outstanding
Posted on Aug 5, 2022
This should be my most satisfying inn experience recently. The overall decoration is the original Tujia stilt house. It is located next to the west gate of Wulingyuan, full of Xiangxi flavor! The inn service is also nothing to say. The local waiters are really enthusiastic, and! ! I really have to mention it! Although it is built on the mountain, there are really few mosquitoes! The environment is very good (✪▽✪) The inn facilities are also very complete, and the air conditioning must be praised! ! In short, I really recommend everyone to try it!
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6/9
Response from Property: Your praise is your support for our store. Thank you very much for your high affirmation and recognition of our store's environment and services. We are also very happy to provide you with satisfactory services. We look forward to and welcome you and your friends to visit again!