Xiangxi Story Inn (Zhangjiajie National Forest Park)

Xiangxi Story Inn (Zhangjiajie National Forest Park) Reviews

Xiangxi Story Inn (Zhangjiajie National Forest Park)

Si'nanyu, at the Gate of Tianzishan Scenic Area, Wulingyuan District, Zhangjiajie, Hunan, 427000, ChinaSee Hotel Details
Xiangxi Story Inn (Zhangjiajie National Forest Park)
Xiangxi Story Inn (Zhangjiajie National Forest Park)Xiangxi Story Inn (Zhangjiajie National Forest Park)Xiangxi Story Inn (Zhangjiajie National Forest Park)
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1 night

Guest Reviews

9.1/10
Good
69 review
Verified reviews
Location9.1
Amenities8.8
Service9.5
Cleanliness9.2
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All reviews(69)
Positive reviews(69)
Reviews with photos/video(29)
Friendly staff(36)
Awesome rooms(15)
Convenient location(12)
Delicious breakfast(11)
Great location(9)
Classy environment(5)
Large rooms(5)
Great value for money(4)
世界一周特典航空券
Discount Twin Room
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jun 8, 2025
The owner was very kind to a Japanese traveller. They are very kind and make your trip a good one. I highly recommend them.
Response from Property: Welcome to stay at Xiangxi Story again. We operate with integrity and provide warm service to every guest.
Guest User
Discount Twin Room
Stayed in Sep 2023
Couple
2 review
10/10
Outstanding
Posted on Nov 1, 2023
Very good hotel. Staff is amazing! They helped us a lot to get to the hotel from train station. Just text them on wechat.
Response from Property: Thank you very much for your understanding of us. We are happy to serve you and welcome more international friends to Zhangjiajie to stay in Xiangxi
(•_•)
Balcony Panoramic Queen Room
Stayed in Mar 2024
Solo traveler
12 review
9.0/10
Great
Posted on Apr 22, 2024
The male boss provided excellent service. He recommended me the places to visit inside Zhangjiajie National Park given my arrival timing and also the following day. Since I was travelling solo, he provided some safety tips inside the Park and offered to make my next day's breakfast outside the breakfast time if I needed to sleep in. He would come have a small chat with me whenever I was dining alone there too. Besides the service, the location is excellent. It's just about 5min walk to Zhangjiajie National Park's North Entrance. The greatest perk of staying at the mountain top was that I largely avoided the crowd as I was in the opposite direction mostly. Within walking distance are a few restaurants, a foot bath and massage and a supermarket which was really convenient. The room I stayed in was clean except the balcony which had bugs but was understandable since it is in the mountains. The only downside for me was that there was no soundproofing at all so the occasional noise at night and the start of activity in the early morning made it hard for a light sleeper like me.
Response from Property: Thank you for your evaluation, we will continue to improve and do better
Guest User
Hejia Joyful Family Room
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 3, 2025
The room is nice, the price is suitable for traveling at this time, the service is very good, the food is delicious, the breakfast and cooking are good. This place is close to the North Gate, and it is worth a five-star recommendation, especially for self-driving tours.
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Response from Property: Simple words reveal true feelings, and long distances convey sincere blessings. Thank you for your choice. Your satisfaction is the best encouragement for us. We look forward to your stay again!
Guest User
Balcony Panoramic Queen Room
Stayed in Mar 2025
Other
30 review
9.5/10
Amazing
Posted on Apr 18, 2025
The room is clean, well-equipped and has convenient parking. The environment is first-class, the boss is attentive and took the initiative to help me upgrade. I ate at their restaurant, the food tasted good, and the price was 20% off for similar products. It is convenient to go to scenic spots and drive by yourself.
Original TextTranslated by Google
Response from Property: Hello dear Xiangxi Story family! Thank you for your encouragement in your busy schedule. Our store is located at the Tianzi Mountain Ticket Station of Zhangjiajie Forest Park. Please contact the housekeeper in advance after placing an order. The housekeeper will also provide a car to pick you up in the city, high-speed rail station, and airport. They can also handle luggage check-in and pick you up at the ticket station for free when you are tired. We can also plan travel routes for free. When the weather is good, you can also watch the sunrise, which is very beautiful. The hotel also provides free photo taking in ethnic minority costumes!
CL0404
Comfort Enjoyable Three-Bed Room
Stayed in Sep 2024
Family
19 review
7.0/10
Posted on Oct 7, 2024
The room was just as shown on the store details page, but the room was old and smelled bad, and there were no disposable slippers provided. But the store's service attitude is pretty good, they will help with the suitcases, and the breakfast is also good!
Original TextTranslated by Google
Response from Property: Our house is made of local Tujia wooden structure, which is a bit retro. You may not like this style very much, but we will provide good service and good food. Also, we are very close to the scenic spot, which is very convenient to enter and saves expenses.
Xiamenfeichangke
Guestroom - With View (2 Beds) (Balcony)
Stayed in May 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Jun 10, 2024
The room hardware is in line with this level of B&B. The space is large and the air is good. Please note that the one with a balcony is on the fourth floor. I stayed for four days in a row. There are not many restaurants in the north gate. I ate alone in the hotel. The chef guy The home-cooked dishes are very good, the raw materials are hygienic, and the charges are reasonable; the service is enthusiastic and patiently answers various questions; the location on Baidu map is relatively accurate
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Response from Property: The happiest thing about the store every day is seeing the positive reviews from customers. Your praise is like a clear spring that nourishes our hearts. We will cherish your praise even more, continue to improve ourselves, perfect ourselves, and strive to reach a higher level. Thank you again for visiting our Xiangxi Story Inn.
Desmond Lee/新加坡
Comfort Enjoyable Three-Bed Room
Stayed in May 2024
Family
7 review
10/10
Outstanding
Posted on Jun 7, 2024
Xiangxi Story Inn is a strange but rustic place. When I came to Zhangjiajie for the first time, I wanted to do whatever I wanted, so I found this inn online. The location of the inn is a 5-minute walk to the north gate of Zhangjiajie National Forest Park. There are rows of small restaurants nearby and a small supermarket just a few feet away, which is very convenient. I have the impression that the inn should be a very simple residence, and I booked Xiangxi Story just to feel the atmosphere. It was already around 9 o'clock in the evening when we arrived at the inn. The owner of the inn, Mr. Peng, asked his staff to pick us up at the roadside because he was worried that we would not be able to find a place. This first impression immediately added points. When we arrived at the inn, we found that the environment was actually much better than expected. Although it was called an inn, it should be more appropriately called a hotel. There are ancient buildings near the inn, which are very cultural. The inn room is large in size, the bed is quite comfortable, and the basic facilities are complete. As the saying goes, although the sparrow is small, it has all the essentials! If you don't have enough supplies, you can ask for them at the counter. Shampoo and body wash are all in single packages, and toothpaste and toothbrushes are complete. The hotel also has a pretty good breakfast, with a strong local flavor. Simple porridge, side dishes, noodles and other home-cooked dishes made us temporarily forget the complexity of the big city. In addition, Mr. Peng, the owner of Xiangxi Story Inn, is frank, kind and sincere. From the time we checked into the inn, he personally helped us carry our luggage to the 4th floor (there is no elevator), and also helped us deal with some ticketing and itinerary issues for attractions. The inn can provide discounted fares, saving us a lot of time and trouble. Mr. Peng also took the trouble to explain the fare and approximate itinerary to us. Even though it was almost late at night, Mr. Peng also carefully shared our concerns like an old friend. I can't say enough good things about helping us with ticketing and other related issues on the spot! All I can say is: Like! Very nice! If you come to Zhangjiajie, this hotel is very cost-effective and worth recommending. Of course, please do not rely on the requirements of big city hotels. After all, the cost is not the number of star hotels. But you can enjoy a strong local cultural atmosphere. It also saves a lot of costs, including accommodation fees, ticket prices, etc. It was a very happy trip. I would like to thank Mr. Peng for his sincere and warm hospitality, and also thank the inn staff for their considerate service.
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Response from Property: Dear Xiangxi Story family, thank you for taking the time out of your busy schedule to leave us a positive review! Our hotel is an inn with an ethnic theme. It is located near the Tianzishan Ticket Station of Zhangjiajie Forest Park. After placing the order, contact the butler in advance. If necessary, the butler can arrange a car to pick you up at the high-speed rail or the airport. The hotel can handle luggage check-in for you. Scenic area ticketing, you can pick up and drop off at the ticket station for free when you are tired, and plan travel routes for free. When the weather is good, you can also watch the sunrise. It is very beautiful. The hotel has its own restaurant, and the farm food tastes very good! Welcome everyone to stay at Xiangxi Story and look forward to your visit again!
Guest User
Discount Twin Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 20, 2025
The boss was very nice and sent us to the north gate.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of our service. We provide free pick-up to the ticket station (North Gate) and introduce guests to the travel guide of each scenic spot in Zhangjiajie, saving time and money. Please contact the butler in advance. If you need it, the butler will also provide you with airport pick-up and high-speed rail station pick-up services, so that guests can have a perfect trip in Zhangjiajie. Our hotel has its own restaurant, so that guests can eat farm food here.
Qiaokei
Discount Twin Room
Stayed in Apr 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on May 26, 2024
Xiangxi Story B&B at the north gate of Zhangjiajie is an ideal accommodation choice for self-guided tours. It takes only five minutes to walk from the homestay to the north gate, and the location is extremely convenient. B&Bs can book tickets for major attractions on your behalf and help plan your itinerary, saving you the expense and hassle of hiring a tour guide. In addition, the homestay also provides food, accommodation, taxi services and airport transfers to ensure guests have a worry-free travel. This is undoubtedly good news for travelers who like to travel independently. The hospitality of the B&B owners is impressive. They not only provide comfortable accommodation, but are also helpful and provide practical itinerary suggestions for guests' trip to Zhangjiajie. In general, Xiangxi Story B&B not only has a superior geographical location and thoughtful services, but also can provide guests with one-stop tourism support. It is the best choice for traveling to Zhangjiajie. I would not hesitate to recommend this homestay to friends who are planning to travel here.
Original TextTranslated by Google
Response from Property: Thank you for choosing us among many stores and giving us the opportunity to serve you. We have always been adhering to the belief of doing our best and putting customers first, taking one step at a time. Here you can enjoy the feeling of being at home. At the same time, the hotel also provides pick-up service. The hotel also has its own private kitchen. From the time you make a reservation, food, accommodation, transportation, and scenic spot tour routes are all customized for your reference! The hotel has always hoped to become your home away from home with its thoughtfulness and warmth, and we look forward to your next visit!
Anonymous User
Sunshine Selected Room (2 Beds)
Stayed in Mar 2024
Family
40 review
6.5/10
Posted on Apr 24, 2024
The store is average, not quite in line with the high rating. We agreed to take them to buy tickets, but they only told us the location. The elderly have poor digestion, so they didn't eat any cooking at night. They ordered a bowl of noodle soup at the store. Each person only had a small bowl, but they were charged 40 yuan. I felt that it lacked sincerity.
Original TextTranslated by Google
Response from Property: First of all, I would like to say sorry for not letting you have the best experience at my place. You should not have been allowed to eat noodles at my house at that time. I charged 40 yuan for 5 people, which was too expensive for you. I also fried an egg for each person. I really don’t know your consumption standards. If you place three orders and give me three negative reviews, you must be very angry. Next time I come, I will treat you to eat for free. Can you let me go this time? As for the tickets you mentioned, you didn't ask me to buy them for you. You didn't tell me when I was explaining the route on the map at night. You didn't tell me the next morning. You just asked me about the ticket station. Wherever you are, you just drive away. I really can’t guess what you are thinking, so I can’t achieve what you think. I will take the initiative to introduce Zhangjiajie scenic spots to guests at my house, plan travel routes, and let the guests come. Enjoy Zhangjiajie easily and save money.
M008438
Guestroom - With View (2 Beds) (Balcony)
Stayed in Feb 2025
Family
10 review
10/10
Outstanding
Posted on Mar 27, 2025
Environment: clean and sanitary. Enthusiastic service
Original TextTranslated by Google
Response from Property: Your praise is our greatest motivation. We will continue to work hard to provide better service and look forward to seeing you again!
Guest User
Balcony Panoramic Queen Room
Stayed in Mar 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 16, 2025
Very good room, big and close to the North Gate
Original TextTranslated by Google
Response from Property: Hello dear Xiangxi Story family! Thank you for your encouragement in your busy schedule. Our store is located at the Tianzi Mountain Ticket Station of Zhangjiajie Forest Park. Please contact the housekeeper in advance after placing an order. The housekeeper will also provide a car to pick you up in the city, high-speed rail station, and airport. They can also handle luggage check-in and pick you up at the ticket station for free when you are tired. We can also plan travel routes for free. When the weather is good, you can also watch the sunrise, which is very beautiful. The hotel also provides free photo taking in ethnic minority costumes!
Anonymous User
Hejia Joyful Family Room
Stayed in Jan 2024
Family
26 review
9.0/10
Great
Posted on Feb 15, 2024
It is very close to the north gate of the scenic spot, a five- to six-minute walk, and you can park for free if you drive by car. There is a restaurant on the ground floor where you can eat. I had three meals here and it tasted good. It's just that the room was too cold. The air conditioner couldn't be turned on during the day. When the air conditioner was turned on at night, the temperature didn't go up much. I had to wear thick clothes to sleep.
Original TextTranslated by Google
Response from Property: I sincerely apologize and thank you for your opinion. Our room is very spacious and the temperature is too low during this period. It reaches zero degrees at night. It is not a big air conditioner, so it is indeed a bit cold. We will find a way to solve this problem.
Renzaizhengtu01
Sunshine Selected Room (2 Beds)
Stayed in Jul 2024
Family
33 review
6.7/10
Posted on Aug 14, 2024
The boss is very friendly and the service is good at this price. The breakfast is very good. It cannot be compared with star-rated hotels. It is good at the same price. The hotel facilities are a bit old. To be precise, it should be similar to the farmhouse ten years ago. So you have to accept these when you come to Beimen. If you want better conditions, you should go to the city.
Original TextTranslated by Google
Response from Property: Thank you for your comment. Our decoration style is retro, not modern, which may not be what you like, but we are clean and sanitary, and it is convenient to enter and exit the scenic area. Our food tastes good, authentic farm flavor.