South Gate of Kaili department store, 89 Shazhou Middle Road, yangshe Town, Zhangjiagang, Jiangsu, ChinaView Hotel Details
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Orange Hotel (Zhangjiagang Street ) Guest Reviews
4.8/5
Excellent
672 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(672)
Positive reviews(663)
Reviews with photos/video(103)
Large rooms(69)
Friendly front desk staff(62)
Delicious breakfast(49)
Near shopping area(48)
Convenient for shopping(41)
Perfect for business trips(23)
Parking difficult(20)
Stayed multiple times(9)
Negative reviews(9)
심기환
Queen Room
Stayed in Aug 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Sep 25, 2023
Service, the location is very satisfactory
There are many shopping streets around the hotel
The breakfast was mainly Chinese food, but if there are many foods that visitors from other countries can eat without burden, I think many customers will come to visit
The cleanliness of the room was satisfactory, but I couldn't see the outside view from the window
It was bad because the broken glass and the advertising tent at the department store were covered out of the window
Overall, it was a normal feeling of satisfaction
Response from Property: Dear Guest, Hello! Thank you for your comments, your support and encouragement are our biggest motivation to move forward. Orange Hotel constantly strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Orange is looking forward to welcoming you again!
Guest User
Standard Room
Stayed in Nov 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Dec 26, 2024
Compared with other orange hotels, it's a bit perfunctory
Only mineral water is provided, no coffee, Coke, or Sprite
The toilet is nice and heated, so your butt won’t get cold when you sit on it
The breakfast should be said to be a little better than Hanting. Compared with other orange hotels, there is still a big gap.
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Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and providing us with your valuable comments and suggestions! We have made improvements in time. We failed to leave you with perfect memories this time. We look forward to making up for it next time (give us a chance!) We are working hard and look forward to your witnessing! Wish you all the best!
Pengyuyandelaopomeitianchucha
Moon Glow Double Bed Room (Smart Guest Control + 55-Inch Screen Casting)
Stayed in Oct 2024
Business travelers
51 review
5.0/5
Outstanding
Posted on Nov 23, 2024
This hotel stay was a great experience! The room is spacious and bright, with reasonable layout, complete facilities, new and easy to use. The bedding was soft and comfortable, giving me a good night's sleep. The staff's service is warm and thoughtful, from caring guidance during check-in to responding to various needs during the stay, they are extremely efficient. The hotel is also in a good location, with convenient transportation and close to many attractions and food streets. Highly recommended to friends who come here for travel or business!
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Response from Property: Hello! Thank you for your strong support to our hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! Wish you: smooth work and good mood every day O(∩_∩)O~
Guest User
Moon Glow Double Bed Room (Smart Guest Control + 55-Inch Screen Casting)
Stayed in Sep 2024
Business travelers
38 review
2.0/5
Posted on Oct 11, 2024
This is the worst orange hotel I have ever stayed in! The windows are too small, and the room smells strange!
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Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problem of odor in the room, the hotel engineering department has strengthened maintenance to ensure that it will not happen again next time you stay. We are deeply sorry for the inconvenience this type of issue has caused you.
Guest User
Family Friendly Room
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Juzi is located in the center of Zhangjiagang, with an excellent location. Easy to get in and out, quiet in the bustle. The guys at the front desk were friendly and cute, and they even gave us breakfast coupons for the parent-child room. Rejoice!
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Response from Property: Dear guests: Hello! Thank you for your 5-star review! In this beautiful time, Orange meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Queen Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The room is large, comfortable and quiet. The self-service washing machine and food delivery robot are very convenient. The service at the front desk is great and friendly.
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Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Queen Room
Stayed in Dec 2023
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The room is large and clean. The hotel staff are very polite. The breakfast is rich and delicious. There is also a self-service laundry room and gym. I am very satisfied.
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Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
Guest User
Moon Glow Double Bed Room (Smart Guest Control + 55-Inch Screen Casting)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
It's pretty good. The space is not small and you can sleep well.
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Response from Property: Dear guest: I am very glad that you had a wonderful holiday with your friends at the hotel. Your review is an affirmation and encouragement for our best service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Nianniande🐷mami
Guestroom (2 Beds)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The room is big and the bathroom is very clean
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Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard and always be ready for you to come back anytime.
Caomeimianhuatangyyy
Guestroom (2 Beds)
Stayed in Dec 2023
Family
13 review
4.2/5
Very Good
Posted on Jan 17, 2024
It is more convenient to travel around. The shower gel and hand sanitizer are only 1/4, and the quantity is a bit small.
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Response from Property: Dear guests: Hello! Thank you for choosing Orange Hotel. We are very happy that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm hotel. Check-in experience. Looking forward to your visit and patronage again!
Guest User
Superior Smart Room (Double Bed) (Tv)
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Friendly service at the front desk
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Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Eason92
Guestroom (2 Beds)
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 23, 2024
The sound insulation is very good. The location is also good. The price is reasonable. It's not difficult to find in the alley.
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Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation. Thank you for your support of the hotel!
Guest User
Moon Glow Double Bed Room (Smart Guest Control + 55-Inch Screen Casting)
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 10, 2024
good service
Environment: The room is large and clean
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
Guest User
Queen Room
Stayed in Oct 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 31, 2023
The service is very good. The room is clean and tidy
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Response from Property: Dear guests: Hello! Thank you for your love at first sight orange! Beautiful time, you will meet someone's eyes inadvertently, and you will be sailing in the words. I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Queen Room
Stayed in Dec 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Jan 19, 2024
The room is very clean and soundproofed.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. The vicissitudes of life have changed, but the warmth in memory remains unchanged. I hope Orange will be warm in your memory forever! Welcome back often! Wish you: be well!