Yuzawa Hotels with Airport pickup service

1. There’s pickup and dropoff for Echigo stn  2. No shoes allowed beyond the hotel entrance 3. Front desk have a local Japanese staff that can speak English. Pretend to be nice not. Anything else , he will tell you don’t know. Go find yourself. Besides selling tickets that he will earn money. You’ll get no information from him 4. 1st day check-in, my in room hot spring tub is slimy n dirty stained wil algae. I scrub a lot out and took video. Same Japanese man came and nothing. Till I show him the algae I’ve scrub and the video, he kept quiet. Housekeeping do scrub off within 30mins 5. Breakfast is same everyday 6. Dinner, slight changes but still 99% same. 7. Child meal is hopeless.  Stayed for 5nights, same meals daily.  8. Want to bring a cake to dinner to celebrate my Daughters Birthday, we were forbidden to do so. Nothing besides what they bring to you.  9. Onsen was good 10. Basic ice cream treats.  11. Simple ramen in the evening Hotel is too rigid. It’s really expensive during our visits. The rules at dining and the same meals daily, it’s unbearable. Kids have nothing much to eat For the price, I’ll not stay in this rigid property. Many other Ryokan resort for lesser price and better options. It’s not ski in ski out and yet price are too high.

Ski in ski out. Have hourly shuttle to and from train station, but you need to find way to book, can be full. Can get very crowd for ski rental during peak.

Good location, near Echigo Yuzawa station. No hotel shuttle bus to the ski resort (GALA), which is a little bit disappointing, as we tried another hotel that offers a free pick-up/drop-off service. Food was normal, it didn't really suit my taste preferences though. I enjoyed that pork miso soup the most. The women's outdoor onsen was meh; it wasn't even warm and had dirt in it. Everyone there, including me, only spent a minute and came back lol Indoor one was fine. There was only one intern at the reception, and while he was helpful and nice (thank you), he wasn't very familiar with the hotel information and procedures. Perhaps it would be a good idea to assign a senior staff member to work alongside him and provide OTJ training, rather than relying solely on intern.

Hotel room was good and massive,facilities are abundant as well. The onsen is super spacious and it's thru the night. Food selection are quite a few but do try to get to Eki for more selections... Just take note of the last shuttle bus back to hotel. In all the stay was good, just need to take note that this hotel is only allow SKI in / SKI out... But NOT SNOWBOARDING.... That you have to take shuttle bus to other resort location thru its skiing shuttle bus services...

Friendly & Accommodating Staff. Welcome us from the JR train station and handled our luggage and send the luggage to the room direct. Very helpful as they helped us to liaise with Gala resort to get back our lost bag left in the free shuttle by calling and communicating from A to Z. Clean & Efficient. The Impeccable Service. We had a Pleasant Stay. Excellent Service. Bedding very comfortable. An enjoyable and Comfortable Stay.

Travelled here with 2 toddlers and the place is fantastic. We took the room with the open air bath for them to enjoy and it comes with our very own one backyard of snow! The kids were playing in the snow and jumping jn the Bathtub after. The hotsprings are fantastic , they have a huge variety and they switch the female and males after every few hours so you will enjoy diff type of hotsprings.. they even had a tea hotspring where they full up the tub with tea leaves. The amenities provided is great, you literally do not need to bring any of yours, everything is provided, even pajamas. The skii resorts are convenient to get too and when you reach echiga Station, you can ask the tourist centre to call the Hotel for a pick up

excellent ski resort with related facilities rental shop just nearby with reasonable price hot spring in public provided buffet restaurant and a Japanese restaurant under the hotel ski locker per room provided and 24 hours convenient store however the room cleanliness maybe improved

A short walk of about 10 mins from the train station. Hotel staff are very helpful and professional. The room is very spacious and clean. Onsen is great and so is the breakfast. There is also complimentary shuttle service to the train station every 20 mins. If you are here for winter activities, there is also a separate storage at the basement for your boots, snowboard etc so you keep your room clean.

Staff service is very good, very professional. Ski rentals are available at the hotel, which is cheaper than ski resorts and other ski resorts. Ski tickets at the hotel are also available at discounts. There is also a special car transfer, when you see everyone waiting for the bus in a long queue, your special car is already waiting for you at the door, when it snows, feel warm. It is only a 5-minute walk to Yuehou Tangyu Station and 7-11.

Highly recommended. A very historic hot spring hotel, a little far from Yuzawa Station. The hotel has a shuttle bus, which usually leaves on the hour and arrives at 8pm at the latest. If you have any questions, don't hesitate to call them. The old man at the front desk speaks good English, and there is also a guy who speaks Chinese. In the evening, put on the hotel's yukata and go to the hot spring. The hot spring is open from afternoon to evening. After the bath, there is a lounge with two flavors of popsicles, facial masks, and table tennis🏓.