Ibis Hotels in Yixing

I stayed at the Ibis Hotel in She County two years ago, and was very impressed by its service and facilities. I also booked the Ibis Hotel in Longbeishan when I went to Yixing this time. It was almost nine o'clock in the evening when we arrived at the hotel. The only twin room left was the room at the end of the corridor. I have always been a little scared of the rooms at the end of the corridor. There are quite a lot of king-size rooms, so I wanted to change to a king-size room. As a result, the front desk clerk told us with a little disdain that we were not eligible for room upgrade. I took out Ctrip's guest room and introduced it to the front desk. The price of the twin room is the same as the superior king-size room. There is no upgrade at all. After a moment of embarrassment, the front desk clerk gave us two king-size rooms. After entering the guest room, I found that we were staying in an ordinary king-size room, which was cheaper than the twin room we booked. I really don't understand why the front desk clerk deceived us again and again? To be honest, the hotel's rooms are a little small, but the hygiene is very good, the room attendants are very kind, and the breakfast is also rich, which is worthy of the room rate. However, the dishonest behavior of the front desk clerk has ruined the image of the hotel!