To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(245)
Positive reviews(233)
Reviews with photos/video(20)
Friendly front desk staff(23)
Delicious breakfast(15)
Easy to get around(14)
Large rooms(12)
Perfect for business trips(9)
Located downtown(7)
Convenient for shopping(6)
Average sound insulation(4)
Negative reviews(12)
Guest User
Executive Family Friendly Room
Stayed in Jun 2022
Travel with friends
17 review
4.2/5
Very Good
Posted on Jul 25, 2022
Modern and very clean inside. Nice and big spacious room with comfortable beds.
No hairdryer in bathroom
Breakfast was basic
Staff initially rejected us from the hotel even though they accept foreigners. After reaching about to ctrip and 2 hours later. CTrip confirmed they will be accepting us. Staff had no idea how to deal with foreign passport even though it was an international hotel.
Response from Property: Distinguished Guests, Hello. This hotel is a qualified foreign-related hotel. May receive foreign guests. However, due to the relevant departments, foreign guests need to report to the relevant departments before moving in, so you need to register for registration, so delay your valuable time. I am so sorry!
Anonymous User
Superior Standard Room
Stayed in Jun 2024
Family
5 review
0.8/5
Posted on Aug 3, 2024
This bad review is really the worst hotel in Xinjiang, worse than a yurt in the grassland. Let’s start with the check-in. The order at the door was chaotic. I told the security guard that I needed to park my car, and then I kept dealing with the tour group. I didn’t care about the vehicles of individual tourists. Then I don’t believe that you won’t accept individual tourists in 10 years? Then the order in the lobby for check-in was chaotic. There were several staff members, but only one person checked in. Did he tell me that he didn't see the queue? I'm really convinced. You guys are sitting in front of the computer. There is a family in front of you checking in. I see there is an empty seat next to you. How do I know you don't want to check in? Can't you talk properly? I went to have breakfast the next morning. The breakfast coupon originally printed 8:00-10:00 in summer, but then they changed it with a pen to 8:00-13:00. I went to have breakfast at 10:40 and told me that breakfast was over. Well, I said you didn’t write 8-10 o’clock, and then explained to me that it should be changed to 8:00-10:30. I'm really speechless. You clearly changed 10 o'clock to 13 and you still tried to argue with me that it was 10:30. You didn't even mean to apologize at all. So let's leave it like that. There is no question about the negative review. Secondly, the hotel equipment is old and the surrounding environment is not good. There is a steamed bun breakfast restaurant at the door which is okay. There’s no need to contact me to delete it, it’s an ironclad fact.
Original TextTranslated by Google
Response from Property: , Dear Guest: Hello! I am very glad that you chose to stay at Loncin International Hotel. I was stunned when I saw your low rating. I am sorry to have caused any dissatisfaction to your trip. On behalf of the hotel, I would like to sincerely apologize to you. We are in the peak period and have not been able to serve you well. We also hope that you will give us a chance to apologize. Next time you come to the hotel, we will upgrade your room type for free and give you exquisite gifts to express our deep regret. Home is a haven from the wind, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home.
Guest User
Superior Standard Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 11, 2024
There are many delicious foods around and the hotel is also very clean
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition. Your praise and support is our motivation. The hotel is a bit busy during the recent holidays, and there may be some things that are not done well. Thank you for your understanding and welcome to visit us again! Loncin International Hotel will serve you wholeheartedly!
Guest User
Superior Single Room
Stayed in May 2024
Travel with friends
1 review
1.0/5
Posted on Jun 11, 2024
The attitude of the waiter is bad, and the service is even worse. If you ask for water in the room, you won't be given any water. The facilities are old and you have to go across the street for breakfast. In short, it's just bad. The attitude of the waiter is extremely bad.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Loncin Hotel and providing your valuable comments. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable comments. We have fed back your valuable comments to the relevant departments for follow-up processing. The hotel We will continue to strengthen the service attitude of our service staff and strive to provide better services to every guest. We sincerely welcome you to visit us again!
Guest User
Superior Standard Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 2, 2024
Good environment, large room, close to Liuxing Street, contact the hotel in advance to reserve a parking space during the tourist season
Original TextTranslated by Google
Response from Property: Thank you for staying at Yili Longxin Hotel. Thank you for taking the time out of your busy schedule to give us a good review! Thank you very much for choosing Longxin International Hotel as your rest stop during your journey among many hotels. It is the purpose of all hotel staff to provide you with quality service. We sincerely hope that you can stay in our hotel again and wish you a happy life!
Guest User
Superior Standard Room
Stayed in Mar 2024
Travel with friends
13 review
4.7/5
Amazing
Posted on Apr 24, 2024
The service is thoughtful and enthusiastic! The breakfast yogurt is good. The parking space is a bit crowded, so you may have to park farther away if you come back late.
Original TextTranslated by Google
Response from Property: Thank you for staying at Yili Longxin Hotel. Thank you for taking the time out of your busy schedule to give us a good review! Thank you very much for choosing Longxin International Hotel as your rest stop during your journey among many hotels. It is the purpose of all hotel staff to provide you with quality service. We sincerely hope that you can stay in our hotel again and wish you a happy life!
Guest User
Superior Standard Room
Stayed in Sep 2023
Couples
7 review
4.7/5
Amazing
Posted on Oct 18, 2023
The service was excellent, the environment was great, and the breakfast was delicious!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for giving us a five-star praise. I am happy to see your good comments from the bottom of my heart. Welcome to visit our hotel again and wish you a happy life~
Guest User
Superior Standard Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The girl named Mina at the front desk has a good service attitude. The hotel is in a good location. You can go and experience it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Loncin Hotel Tower A will be the warmest and warmest in your memories. The unique one! Come back to Loncin Hotel often and wish you well!
Anonymous User
Superior Single Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 26, 2024
A suitable hotel to choose in winter. The room is very hot and the sleep is very comfortable. Mina at the front desk has great service. It is a hotel worth recommending. Like it like it like it
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-star review! In this beautiful time, Loncin International Hotel meets you unexpectedly. Thanks for this fate, we will cherish it even more and look forward to seeing you next time! Wish you: be well!
Guest User
Special Single Room
Stayed in Jul 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Aug 27, 2023
The room is OK, very clean, tidy and comfortable. The tour group gathered directly downstairs, which was very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Liaotian_
Superior Standard Room
Stayed in Jul 2023
Couples
256 review
5.0/5
Outstanding
Posted on Oct 22, 2023
The hotel is in a great location, in the city center, close to the Kazanchi Folk Tourism Area and Liuxing Street. It's very convenient. You can have a good time after staying for two days. Yili, Xinjiang is very beautiful. This is the second time I've come here to play, and I will come again in the future.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point praise. Loncin started as a hotel but not just a hotel. We sincerely regard customer service as the core of all our work. We hope to bring you a different experience every time and look forward to your next stay.
Guest User
Deluxe Single Room
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 19, 2024
We arrived late and couldn't arrange a room on the same floor. After negotiation and paying a higher price, we moved to Building B. We were very satisfied with the room.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Loncin Hotel Building A will be the warmest and most unique one in your memory! Come back to Loncin Hotel often, and I wish you: well!
Guest User
Triple Room
Stayed in Jan 2024
Other
8 review
3.0/5
Posted on Feb 16, 2024
The hotel is divided into Block A and Block B. If you are a traveler who is sensitive to the sound in the room, you need to be careful when choosing Block A. The hotel bathroom roars all night, and the voices of the neighbors next door are audible. The sound insulation is not satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay, if you have any problems with the room facilities, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the sound problem you reported in the room, the hotel engineering department has stepped up maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Fufengxiaogongzi
Superior Standard Room
Stayed in Jan 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The location is good, close to many shopping malls, and you can go shopping around after dinner. The price is affordable, and the service attitude of the lady at the front desk is very good. I will stay here again when I come to Yining next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition. Your praise and support is our motivation. The hotel is a bit busy during the recent holidays, and there may be some things that are not done well. Thank you for your understanding and welcome to visit us again! Loncin International Hotel will serve you wholeheartedly!
Guest User
Superior Standard Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
The front desk staff Xiao Chen handled the problem quickly and efficiently, and was able to provide useful tourist information and suggestions, which was very helpful for the guests' travel! The hotel quickly won my heart with its excellent service and meticulous level of care. Whether it was the front desk staff or the housekeeping staff, they took care of my needs in every possible way and made my stay a very pleasant experience.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!