Mutaixu hot spring

Mutaixu hot spring Reviews

Mutaixu hot spring

No. 99, Section 5, Jiaoxi Road, Jiaoxi Township, Yilan, Taiwan, ChinaSee Hotel Details
Mutaixu hot spring
Mutaixu hot springMutaixu hot springMutaixu hot spring
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

7.8/10
Good
155 review
Verified reviews
Location8.7
Amenities7.1
Service7.9
Cleanliness7.7
Filter by:
Sort by:
All reviews(155)
Positive reviews(130)
Reviews with photos/video(53)
Awesome stay(35)
Friendly host(33)
Great location(21)
Convenient location(12)
Nice bathtub(11)
Great value for money(11)
Average sound insulation(8)
Delicious breakfast(8)
Negative reviews(25)
Arisara.T
Standard Double Room
Stayed in Dec 2024
Couple
4 review
10/10
Outstanding
Posted on Jan 29, 2025
This hotel is good, located right next to the road with parking available. The room is quite small but suitable. The best part is that you get a MOS Burger for breakfast
Response from Property: We are very happy that you like our accommodation. Good or bad comments are the driving force of our growth. We look forward to and sincerely welcome your next stay.
Johnny
Annex Deluxe Double Room
Stayed in Apr 2025
Couple
58 review
6.5/10
Posted on May 17, 2025
arrived around 6:20pm, there is nobody at the front desk, main gate was locked, called and got respond without apologize, wait another 48 minutes until a lady called to teach how to self check-in, bad experience anyway. no lift, the stars are for the bath.
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住
Anonymous User
Deluxe Quadruple Pool Room
Stayed in Nov 2024
Family
5 review
6.0/10
Posted on Dec 27, 2024
acceptable
Response from Property: We are very happy that you like our accommodation. Good or bad comments are the driving force of our growth. We look forward to and sincerely welcome your next stay.
Teck Siong
Deluxe Queen Room
Stayed in Nov 2024
Business traveler
18 review
7.5/10
Posted on Dec 28, 2024
Surprise that is not hotel . Is home stay unit . No lift , room is small
Response from Property: We are very happy that you like our hotel. No matter whether the comments are good or bad, they are the driving force for our growth. We look forward to and sincerely welcome you to stay next time.
Guest User
Standard Double Room
Stayed in Mar 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Apr 13, 2025
Good to visit the place.
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住
Nature Travel
Standard Double Room
Stayed in Oct 2024
Couple
2 review
7.0/10
Posted on Nov 14, 2024
Just across the public hot springs
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住！
Elise
Double Room With Bathtub
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 1, 2025
Good Place comfortable
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住
Keith Wai Leong
Standard Double Room
Stayed in Dec 2024
Solo traveler
13 review
9.5/10
Amazing
Posted on Mar 17, 2025
Great
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住
Anonymous User
Deluxe Double Room
Stayed in Apr 2025
Couple
1 review
6.5/10
Posted on May 10, 2025
Overall great value for money, but there is no elevator! The bed is so soft that it causes back pain. The room is smaller than expected, but it is a real hot spring and the water drains quickly.
Original TextTranslated by Google
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住
Huangkai
Standard Double Room
Stayed in Apr 2025
Family
1 review
6.0/10
Posted on May 4, 2025
1. The wall cancer has not been treated. It is understandable that the environment is humid, but the ventilation can be improved. 2. The air conditioner is very unhygienic, the filter is not cleaned, and there is a bit of mold inside 3. The location is OK, but parking spaces are limited
Original TextTranslated by Google
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住
Anonymous User
Standard Double Room
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 26, 2025
The Mos Burger for breakfast is excellent, and the snacks prepared upon check-in are great. The cost-effectiveness is high.
Original TextTranslated by Google
Response from Property: We are very happy that you like our accommodation. Good or bad comments are the driving force of our growth. We look forward to and sincerely welcome your next stay.
Lin糖
Deluxe Quadruple Pool Room
Stayed in Feb 2025
Family
7 review
8.5/10
Very Good
Posted on Mar 29, 2025
The place is big and nice, but there is no elevator and it is a bit tiring to climb 6 floors But the location is very convenient, there are many things to eat and massage nearby. The pillow is too flat. The soundproofing is very good. There is an electrical appliance on the ceiling that makes a buzzing sound, which you can hear when you sleep at night.
Original TextTranslated by Google
Response from Property: We are very happy that you like our accommodation. Good or bad comments are the driving force of our growth. We look forward to and sincerely welcome your next stay.
Anonymous User
Deluxe Queen Room
Stayed in Jan 2025
Family
14 review
5.0/10
Posted on Mar 1, 2025
The building is different from the hotel, The toilet was not cleaned, The bathroom was not cleaned, The air conditioner had no battery, Please ask the hotel staff to send a new one, The bed sheet had holes, There were no chairs or platforms to put luggage, All luggage had to be placed on the floor, There were only a few charging sockets
Original TextTranslated by Google
6/11
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住
韓軍羽
Deluxe Double Room
Stayed in Dec 2024
Couple
14 review
10/10
Outstanding
Posted on Mar 18, 2025
The hotel is located in the city, near Jiaoxi Railway Station, with convenient transportation. The hotel rooms are clean and well-equipped. There is a double hot spring bath. The reception staff is friendly and the service is professional. It is a good accommodation experience
Original TextTranslated by Google
6/19
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住
Guest User
Annex Deluxe Double Room
Stayed in Jan 2025
Couple
1 review
6.0/10
Posted on Mar 13, 2025
Not sure if it was a trip issue or a store issue. When we arrived at the site, they said they didn't book a room. The counter took a long time to confirm and told us we had to go to the annex. The quality of the annex seemed much worse than the main building. The store also said it couldn't be changed and the website didn't allow refunds. It was a very bad experience. It was originally a deluxe double room, but the annex has changed to an industrial style, and the quality of the decoration has become much lower. They didn't compensate for the price difference, which is really unacceptable. The photos attached below are of the annex, not the main building.
Original TextTranslated by Google
Response from Property: 很開心您喜歡我們的旅宿，無論好壞的評語都是我們成長的原動力，期待並竭誠歡迎您們的下次入住