Hot spring Hotels in Yilan

Like the surrounding area. Many good restaurants nearby. Good location. Breakfast is delicious however few selections only. Overall very satisfied with the breakfast. Kids also enjoyed swimming at the outdoor swimming pool and also hot spring pool. Guests in Wellspring by Silks can also access to the Just Sleep’s facilities

It's a family hotel. Lots of people. In the mornings the restaurant is very crowded. Small hotspring pool and inside hotspring are nice. I had a room next to the parking lot. Not very inspiring.

It’s really good to bring a baby! The children's play area can make children have fun, because it is rare to see one that big. The hot spring water in the room is large enough, and the dinner is good, but the breakfast is much ordinary... I hope it will get better and better. The soup in Hikari is also excellent. The swimming pool is okay. I hope it can be warmer🤣

We thoroughly enjoyed our stay at Yamagata Kaku Hotel & Spa, where the accommodations and cuisine were exceptional. However, what left a lasting impression was the outstanding service provided by a young staff member featured in the video. He warmly welcomed us upon arrival and bid us farewell upon departure, showcasing genuine kindness and courtesy. His exceptional hospitality is truly commendable. We kindly request that you recognize his excellence with appropriate rewards. We look forward to seeing him promoted on our future visits.

The location is near the train station, the rooms are well clean, the staff are warm and hospitable, and it is also commendable to see that it has many policies that support local agricultural products. The worst thing is that after getting out of the room Wi-Fi is not connected well in most of the hotel places.

To celebrate my family’s birthday, I took my family to stay in a better hotel. Our arrival time was around 14:00 in the afternoon, an hour earlier than the expected check-in time. But the hotel staff still helped us check in and informed us when we checked in. The pipeline for bathing and hot springs is being repaired and cleaned these days, so it is not possible to bathe in hot springs. We only know this now I didn’t know that when the service staff took us into the room, they found the bed in the room. I haven’t sorted it out yet. I feel embarrassed right now. Later, the service staff immediately explained it to us and apologized immediately. Then invite us to take a walk around the hotel and take a look. Let us know when the room is ready I think it's very good But it was not done until after 15:00. At that time, the hotel staff also told us Invite us to the hotel bar for some juice or coffee The number of results is unknown. The bar staff did not know the news. They only brought two glasses of water to us. My family and I were dumbfounded at that moment. My family also asked me if the service staff just said they would bring us coffee juice. Later I got up and asked the bartender, but he didn't know anything about it. Later I wanted to forget it, but the waiter said it didn’t matter. What do we want to drink? He bought us a drink and then my mom ordered a latte without ice. As a result, the waiter said that he had never used it without ice and he would try it... From the beginning to the end, I feel that the hotel service needs to be strengthened and the connection between employees and departments needs to be conveyed correctly. Of course we arrived early and we might be wrong, but didn’t we notice it when we checked in at the counter? Next, there was no notification to the bar staff that we needed to compensate us for coffee or juice due to some situation or problem within the hotel. Really do not recommend your hotel

Taiwan's representative hot spring hotel. The service is meticulous, especially the fact that you can continue to use the facilities until 17:00 after check-out, which is amazing. Dinner and breakfast at Yuntian Buffet Restaurant are better than ever!

Been here a few times . It’s always peaceful and the hot spring does have a hot sulphur smell unlike the other hot springs in Jiaoxi. Normally when we check in before we get offered lots of help and because we’re here with a baby they would ask if we need bathing stuff for babies as well as a bed mini protection gate/ wall which prevents the little one from falling off the bed. However , this time round we had to ask for these stuff ourselves for the first time! Also, we normally ask for an hour late check out because our toddler usually naps during that time where we would offer to pay for the over time . 3 times they had given us a free extra hour, but this time the woman refused and said I had to pay an extra half day board for an extra hour which is ridiculous. She said it was full, however when I checked availability online they had plenty of room so she was obviously lying. Shame , I used to like this place , now I would reconsider coming here again as the level of service has dropped and we were becoming regulars at one stage !

Evergreen Phoenix Hotel is an all-inclusive hotel. I took my family here to have a rest during the summer vacation. It lasted three days and two nights in total. In addition to taking a good soak in the hot springs in the room, the hotel also had other facilities such as swimming pool, spa, and afternoon tea, which made us completely relax. . The next day, they helped us tidy up the house, replaced all the supplies, and remade the bed very efficiently. This made the trip end very successfully.

I temporarily booked two single rooms in the morning and arrived at the hotel in the afternoon. Due to a system failure, the customer service staff later helped me upgrade to a room with two double beds. They also invited me to the restaurant to have afternoon tea while the room was taken care of. The service attitude is commendable! Next time I go to Yilan to visit, I will bring my family to stay here again! It’s a pity that I didn’t enjoy the swimming pool this time, so I’ll have to try it next time! The only drawback is that the sound insulation effect is slightly poor, but other places are good!