No.117 Fazhan Avenue, Yiling District, Yichang, Hubei, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Yichang Evergrande Hotel Guest Reviews
4.8/5
Excellent
1174 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(1174)
Positive reviews(1152)
Reviews with photos/video(238)
Large rooms(167)
Friendly front desk staff(140)
Well decorated(107)
Delicious breakfast(77)
Luxurious(62)
Near shopping area(54)
Convenient for shopping(45)
Perfect for kids(20)
Negative reviews(22)
Eric
Superior Room (2 beds) (Special promotion)
Stayed in Apr 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Apr 18, 2024
This is an outstanding hotel. The rooms are large and have lots of bottled water and good toiletries. The service is excellent. I highly recommend this hotel.
Response from Property: 尊敬的賓客您好!非常感謝您入住酒店並給予高度的評價,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,我們酒店不僅地理位置優越,環境優美,綠樹成蔭、更是宜昌鮮獨有的獨棟歐式園林酒店,酒店一樓有中西式餐廳為您帶來不同的味蕾碰撞體驗、酒店3層的SPA區域,您可以體驗到恆大酒店集團自創子品牌—“恆靜SPA”的獨到養生魅力,在都市塵囂之外感受一段身、心、靈全方位舒緩放鬆的完美時光,期待您的下次體驗!
Show More
Chris
Deluxe 2-bed Room
Stayed in Sep 2023
Family
3 review
4.7/5
Amazing
Posted on Sep 19, 2023
The place was absolutely fantastic although my only gripe was that the aircon we set to 18 degrees and the room still felt hot. We had two rooms so it wasn’t an issue with that room
Response from Property: Dear Valued Guest,thank you for your advice. If there are any deficiencies at present, we will promptly feedback to the relevant departments for rectification and apologize for the inconvenience caused to you. We attach importance to the feelings of every guest and sincerely look forward to your next stay to urge us to improve.
Show More
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on May 4, 2024
The hotel environment and sanitation are good. The only drawback is that the room reservation does not include breakfast. It may be due to the golden period of May Day, but if you pay for breakfast, you can pack up what you don’t finish.
Original TextTranslated by Google
Response from Property: Dear guests, we are sorry that we were unable to bring you a comfortable and pleasant stay during the May Day holiday. Online orders have breakfast or double breakfast orders. You can choose to place an order according to your needs. I hope you will have a different experience next time you stay. I wish you a pleasant journey!
Show More
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 4, 2024
It's pretty good, relatively large, breakfast is also OK, there are children's tableware, the children like it very much, it's also very close to the Big Falls and the Golden Lion Cave, but it's a pity that there is no swimming pool and children's playground
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Hengda Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a pleasant journey!
Show More
Daizhuokeerchuqufei
Deluxe Queen Room
Stayed in May 2024
Family
14 review
5.0/5
Outstanding
Posted on May 3, 2024
Very satisfied, especially the hotel front desk staff: Anna, who made this trip feel like home. I wrote a thank-you letter and left it at the front desk to pay tribute to every worker who works hard with heart and soul!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments. Welcome to Yichang, which is known as "a pleasant city and a prosperous place". The hotel presents the European royal garden style as a whole, with a wide view. The deluxe room area is 60 square meters with a wide independent outdoor balcony. Each room is equipped with a bathtub to add service experience to your journey and sleep. The hotel is adjacent to the two dense business districts of Yiling Wanda Plaza and Wuyue Plaza. It is your best choice for business and travel!
Show More
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
2 review
4.2/5
Very Good
Posted on May 5, 2024
The hotel looks quite grand, like a star hotel, with large rooms, high ceilings, high-end decoration, and ok breakfast. But the service and some facilities are not good enough.
We arrived at nearly 2 a.m., the child was asleep, and there were a lot of luggage. There was a staff member at the door, probably a security guard, who didn't help to open the car door or carry the luggage. He just watched us holding the child and dragging the luggage. The pillows in the hotel were really uncomfortable to sleep on, so I didn't sleep well all night.
Show More
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry for the inconvenience caused to you during your stay. We have immediately made corrections and improved our services. We look forward to having a different experience for your next stay. Wish you happiness every day and everything goes well!
Show More
Dingdingmao
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 2, 2024
The facilities are very clean, the cleaning is very attentive (I can't remember the name of the cleaning staff who left me a message), it is very quiet, and the balcony is very nice to drink tea. The lobby staff is very polite when opening the car door, etc. The service of Xiaojie, Xiaowu and Xiaocheng at the front desk is very good. Thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments. Welcome to Yichang, which is known as "a pleasant city and a prosperous place". The hotel presents the European royal garden style as a whole, with a wide view. The deluxe room area is 60 square meters with a wide independent outdoor balcony. Each room is equipped with a bathtub to add service experience to your journey and sleep. The hotel is adjacent to the two dense business districts of Yiling Wanda Plaza and Wuyue Plaza. It is your best choice for business and travel!
Show More
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
308 review
0.5/5
Posted on Oct 25, 2024
This is a black shop! ! ! I have stayed in hotels for more than ten years! This is the first time I heard that if you throw a towel or bath towel on the bathroom floor after using it, you will be charged for it! Absolutely a black shop! Figure it out! Your facilities are not up to standard. When I take a shower, the floor drain does not collect water! It was all over the house. I almost slipped and fell. It was a life-safety hazard! I couldn't lay it on the floor to absorb water, so I didn't blame you. However, your hotel didn't care about the guests, and even said it would compensate you, saying that the towels and bath towels were stained. That would be even simpler: it means the hotel floors were not cleaned, and they were dark and dirty. People live, expose yourself!
Show More
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that our guest service manager called you to find out why there were bath towels and bathrobes on the bathroom floor, which caused you trouble and we have never charged you any fees. The hotel is committed to solving all guests' needs in the hotel. After hearing your reply Behind the store, the guest service manager will visit you as soon as possible. After asking for your permission, he will arrange staff to solve relevant problems, add relevant linens according to your habits, and also specially arrange waiters to provide personalized services. Every day our guest service manager also We will give you welcome fruit in person to understand your stay needs, and look forward to bringing you a comfortable experience during this trip. I am very happy to see your satisfactory experience in the last three items. I wish you and your family good health and all the best, and hope you will come back often. !
Show More
Anonymous User
Superior Room (2 beds) (Special promotion)
Stayed in Apr 2024
Travel with friends
29 review
4.1/5
Very Good
Posted on Apr 14, 2024
The decoration of Evergrande Hotel is very grand, giving people a feeling of waste. The hardware facilities are also good, and the breakfast is quite satisfactory. It's a pity that such a big hotel is reluctant to use the air conditioner. I didn't sleep well all night because of the heat.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for the unpleasant experience you had during your stay. Due to the large temperature difference between day and night in the warm spring, the hotel has immediately made corrections. We look forward to bringing you a different experience next time you stay. We wish you a happy life and everything goes well!
Show More
Meimeidexiaohou
Deluxe 2-bed Room
Stayed in Feb 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on Feb 15, 2024
This hotel was chosen accidentally when I came to Yichang. I am very satisfied with the hotel I chose this time. The check-in experience is very good. The facilities are very new, the service attitude is relatively good, and the parking is convenient. This time I brought my children to play together. I was tired during the day and returned to the hotel at night. It was as relaxing as returning home. I was very happy, especially during the Spring Festival. The decoration was very attentive and there was a festive atmosphere.
Show More
Original TextTranslated by Google
6/17
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Show More
Tuhaojindeyoutiao
Deluxe 2-bed Room
Stayed in Feb 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Luxurious decoration, large room, attentive service, close to attractions, Wanda is across the street, very convenient for dining, and a gift was given upon check-out
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Show More
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The hotel is luxuriously decorated, the rooms are spacious and comfortable, and they also have independent balconies, which is great! It may be the peak season recently, and there are many guests when checking in. It is worth mentioning that Manager Annie answered my questions very patiently and carefully, and was very professional~~ She spoke very gently and provided very considerate service. I will come again next time if I have the chance~~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Show More
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The room is very big and quiet! The environment is good! The main feature is the atmosphere! It is highly recommended and I will stay here again when I come to Yichang!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Show More
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Very good, the service is also very good, very high-end, the decoration is very high-end, and the materials are exquisite! A good place for tourism and vacation! Highly recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Show More
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 14, 2024
I stayed in a special room on the first night. I brought two kids with me. They also gave me toiletries for the kids. It was my first time staying in a hotel and they had special slippers for the kids. They were really thoughtful and provided good service. They even hung the washed clothes on the balcony. It was really 👍🏻 and the environment was clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!