Hampton by Hilton Yangzhou East Railway Station

Hampton by Hilton Yangzhou East Railway Station Reviews

Hampton by Hilton Yangzhou East Railway Station

No.5 Wenchang East Rd, Guangling District, Yangzhou, Jiangsu, ChinaView Hotel Details
Hampton by Hilton Yangzhou East Railway Station
Hampton by Hilton Yangzhou East Railway StationHampton by Hilton Yangzhou East Railway StationHampton by Hilton Yangzhou East Railway Station
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Hampton by Hilton Yangzhou East Railway Station Guest Reviews

4.8/5
Excellent
2701 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2701)
Positive reviews(2672)
Reviews with photos/video(335)
Delicious breakfast(534)
Friendly front desk staff(422)
Convenient parking(116)
Perfect for business trips(105)
Close to train station(86)
Easy to call taxis(30)
Delicious buffet(26)
Awesome gym(12)
Negative reviews(26)
Xavi.A
2 Twin Beds Guest Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
I've been to Yangzhou several times for business reasons but by far my stay at this hotel has been the best. The hotel is quite new and has great facilities. The rooms are big and perfect for working and the breakfast buffet and fitness room are great additions. I want to make a very special remark on the outstanding customer care service delivered by Miss.Nancy ( the front desk manager). Her top quality help provided in order to overtake all the language barriers has made our business trip the most comfortable one so far. We will have to go back Yangzhou in the future again and from now on this hotel is going to be our first choice for sure.
Response from Property: Dear friend, hello, it's a pleasure to meet you at the Hampton by Hilton Hotel at Yangzhou East High-speed Railway Station. Thank you very much for your attentive comments. Your support is the driving force for us to move forward, and at the same time, I am very happy that you praise the service of the hotel staff. Looking forward to your next stay! ---- Positive happy friends!!!
Faridf
2 Twin Beds Guest Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
I had a very good stay in this hotel.  Most of the time, Mrs. Yao Zhang, who I think was the manager of the hotel, stood in front and always tried to meet the needs of the guests, and I was very impressed by her good behavior.  Everything in the hotel was great.  Breakfast was good.  The hotel staff were very polite and helpful in all departments.  I have been to many hotels in Yangzhou, but this one was exceptionally well managed.
Response from Property: Dear friend! Thank you for staying at Hampton by Hilton Yangzhou East High-speed Railway Station. Thank you very much for your five-star praise. Seeing that this check-in has left you with good memories, Huan Xiaopeng is really excited. At the same time, I am very happy for your praise of the hotel staff and service. When you go out, comfort is the expectation of every traveler and the ultimate goal of hotel service. We will continue to work hard to make the journey perfect. Looking forward to staying at Huanpeng Hotel again! - Lovely Huan Xiaopeng, I wish you a happy life~~
Guest User
Comfortable King Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Very good hotel and have been upgraded to a spectacular room
Response from Property: Hello, dear friends, thank you very much for giving us Five-Star praise. It's a pleasure to meet you at Hampton By Hilton YangZhou East Railway Station Hotel, Your satisfaction is the driving force for us to move forward, and we are very pleased with your praise for the hotel staff and service. Look forward to meeting you next stay ! ------lovely little Huan Xiao Peng!
Wincy
2 Twin Beds Guest Room
Stayed in Jul 2024
Business travelers
3 review
4.5/5
Great
Posted on Aug 14, 2024
Location is good but the difficult to get into the hotel as cars were parking outside blocking the entrance. Check in was easy, room was clean and tidy but would prefer a bit of view at windows
Response from Property: Dear friend! Thank you very much for choosing Hampton by Hilton Yangzhou East Railway Station! We warmly welcome you to share your opinions with us during your stay in the hotel. We are looking forward to your next stay again.
Simon
Comfortable King Room
Stayed in Oct 2023
Business travelers
46 review
4.0/5
Very Good
Posted on Jan 17, 2024
Good location, simple set up, good staff and services, breakfast is just ok.
Response from Property: Hello, my dear friend! Thank you for choosing Hampton by Hilton Yangzhou East Railway Station! You are welcome to share your comments with us during your stay. We are looking forward to seeing you again.
The Ravster
2 Twin Beds Guest Room
Stayed in Sep 2022
Travel with friends
9 review
4.5/5
Great
Posted on Dec 31, 2022
The hotel was closer to the Yangzhou East Railway Station and has access to a lot of venues and places of interests. The rooms were well appointed and clean. Most of all, the staff were gracious in extending any assistance that we required.
6/7
Response from Property: Hello, dear friend! I'm the lovely Huan Xiaopeng. Thank you for staying at the Hilton Huanpeng Hotel at Yangzhou East High-Speed Railway Station. Hilton Huanpeng is the brand with the largest number of hotels among Hilton's 17 hotel brands in the world. We aim to provide a cost-effective and high-quality check-in experience for the majority of business travellers and parent-child families. Huan Xiaopeng has always brought guests a warm and considerate check-in experience with the service concept of "friendly, reliable, caring and thorough". Breakfast is rich and diverse, characterised, convenient transportation and a favourable environment. We will work harder to do better. Your recognition of Xiaopeng is the driving force for us to move forward. If you live comfortably, please be sure to give Xiaopeng 5 points, because 0.1 points less is a bad review for Xiaopeng, and Xiaopeng will continue to work hard to do better. Looking forward to your next stay!------Sincere friend
Anron8
Comfortable King Room
Stayed in Apr 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 3, 2022
it is very clean and breakfast is delicious. the only thing that unsatisfied is the internet. which is slow.
Response from Property: Dear guest, I am very sorry that you are not 100% satisfied with this check-in. The hotel management attaches great importanceDear guest, I am very sorry that you are not 100% satisfied with this check-in. The hotel management attaches great importance to your questions and immediately informs relevant departments about your questions. At the same time, we also provide training for our employees. We sincerely hope that you will have the opportunity to visit our hotel again in the future, so that we can provide you with better services. I wish you a happy life. —— A friendly and reliable friend
Guest User
2 Twin Beds Guest Room
Stayed in Jan 2025
Couples
3 review
4.7/5
Amazing
Posted on Feb 24, 2025
Hilton's quality is worth the price. The front desk service is good. They took the initiative to upgrade the room. The room facilities are generally satisfactory. The only drawback is that the bathroom is a bit small. It is equipped with a smart toilet with heating and cleaning function, but the flushing needs to be done manually. The location is not very downtown, but it is not far from various scenic spots if you drive by yourself.
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Response from Property: 尊敬的賓客,非常抱歉這次入住沒有讓您百分百滿意,酒店管理層很重視您提出的問題,並就您提出的問題通知立刻通知到相關部門,同時也對我們的員工作出培訓,懇請您諒解,我們誠摯希望未來您能有機會再次光臨我們酒店,以便讓我們為您奉上更好的服務,祝您生活愉快哦。
Kuanrong
King Superior Room
Stayed in Jan 2025
Business travelers
10 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The overall experience is beyond the efficient and smooth check-in process. The front desk staff Xiaofan and Tingting are not only friendly, but also considerately introduce the hotel's facilities. I booked a deluxe king-size room, which is spacious and bright, with a simple and warm decoration style. The bed is moderately soft and hard, and with high-quality bedding, I have a good night's sleep. The smart devices in the room are also very convenient, and the bathroom is separated into dry and wet areas. The hotel's catering service is commendable. There are a variety of breakfasts, from Chinese hot porridge and buns to Western bread and fried eggs, to meet the taste needs of different people. The hotel's gym is well-equipped. Whether it is service, facilities or catering, I feel at home. I will definitely choose here next time I travel.
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Response from Property: Dear friend, hello! Thank you for staying at Hampton by Hilton Yangzhou East High-speed Railway Station. Thank you very much for your five-star praise. Seeing that this stay has left you with wonderful memories, I am really excited. At the same time, I am very happy that you praised the hotel staff and service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of hotel services. We will continue to work hard to make the journey perfect. Looking forward to staying at Hampton Hotel again! ——Dear Hampton wishes you a happy life~~
Anonymous User
2 Twin Beds Guest Room
Stayed in Jan 2025
Family
19 review
5.0/5
Outstanding
Posted on Feb 18, 2025
I arranged a family trip with several families. The Hilton at the High-speed Railway Station is the most cost-effective Hilton in Yangzhou. I drove myself so I didn't need to stay in the city. I brought my children with me. I wanted a good room environment and considerate service. After comparison, I chose the Hilton at the High-speed Railway Station. Reception Supervisor: Xiao Fan and the front desk receptionist Xiao Zhai were very nice. Not only did they upgrade the room, but they also sent breakfast to the three kids. I ordered coffee for delivery without marking the room number, and the delivery guy couldn't contact me. The front desk carefully checked that it was my order. The environment of Hilton is good in itself, no need to emphasize it. Everyone's service is very nice, and I strongly recommend staying.
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Response from Property: Your comments are full of warm praise. Huan Xiaopeng is in high spirits at the moment. I feel honored to receive your praise. At the same time, I sincerely thank you for your love and recognition of Xiaopeng. You remember the good times at Huan Xiaopeng's home, which touched Xiaopeng. It is Huan Xiaopeng's unshirkable responsibility to let guests enjoy a good stay experience. At the same time, Huan Xiaopeng is more motivated to move forward. Huan Peng will grow better because of guests like you. Thank you again for your good comments. I wish you happy every day. Remember to come back to "home" often when you are free!
Yunguoliuying
King Superior Business Room
Stayed in Jan 2025
Family
19 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The room is very clean, and we upgraded to a family room for free. The breakfast is rich and there are special snacks. It is not far from the high-speed rail station and belongs to the new urban area, so it is convenient to drive by yourself. There are many people during the Spring Festival holiday.
Original TextTranslated by Google
Response from Property: Your comments are full of warm praise. Huan Xiaopeng is in high spirits at the moment. I feel honored to receive your praise. At the same time, I sincerely thank you for your love and recognition of Xiaopeng. You remember the good times at Huan Xiaopeng's home, which touched Xiaopeng. It is Huan Xiaopeng's unshirkable responsibility to let guests enjoy a good stay experience. At the same time, Huan Xiaopeng is more motivated to move forward. Huan Peng will grow better because of guests like you. Thank you again for your good comments. I wish you happy every day. Remember to come back to "home" often when you are free!
Anonymous User
Comfortable King Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
New, clean, well-designed, big room, big windows, good air conditioning, good breakfast, good service, complete and high-end facilities, very good sound insulation, and a very comfortable bed. Thanks to the two front desk guys who served on the night of check-in, one of whom was a curly-haired guy who has been providing good service these days, as well as Xiaofan and Xiaozi, the front desk guys today.
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Response from Property: Dear guest, I am very happy to see your 5-point praise. It is Xiaopeng's luck to have attentive staff and it is Xiaopeng's blessing to have attentive guests like you. Xiaopeng has been committed to bringing high-quality accommodation service experience to every guest. Satisfaction is only the starting point, and surprise and touching are Xiaopeng's accommodation experience. It can be simple but extraordinary. I hope that Xiaopeng can always accompany you on your journey. I look forward to meeting you again and wish you a happy life and everything goes well!
Guest User
2 Twin Beds Superior Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Very clean, convenient parking. The front desk ladies Xiaofan and Xiaomei were very considerate and gave the children New Year's lucky bag gifts. The hotel also specially sent Tremella soup on the second night of the New Year. The buffet breakfast is rich in variety
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Response from Property: The stress of your journey will disappear the moment you come into contact with Hampton by Hilton. All of our partners have worked hard to create comfortable rooms and delicious food for you. This is your warmest home. We hope to add a touch of joy to your stay through our thoughtful service and high-quality products. We always love you and wait for you to come back again - warm Hampton by Hilton
Guest User
2 Twin Beds Superior Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 30, 2025
The room is clean and tidy, the service attitude is friendly and enthusiastic, and the breakfast is rich. Special thanks to 🥹Xiao Fan and Xiao Jiang at the front desk. My child is already a big kid, and they still gave me holiday gifts and free breakfast. Thank you!
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Response from Property: Oh, dear guest, seeing your thoughtful 5-point praise, Xiaopeng is so happy, but don't worry, Xiaopeng will not be proud, Xiaopeng will continue to show you the best service. Huan Xiaopeng's free healthy hot breakfast includes DIY waffles, freshly baked bread, freshly ground coffee, breakfast travel bags, Huan Xiaopeng food tour, etc. Our mattress is a double-patented "Serta" mattress imported from the United States. It is supported by a spring and has a moderate hardness and softness to allow you to have sweet dreams. Huan Xiaopeng is very happy to bring you a pleasant mood during your journey. O(∩_∩)O~ Thank you for your support and love for us, and thank you for your praise of the hotel staff. Huan Xiaopeng is waiting for you here... ————Happy Huan Xiaopeng
Guest User
Family Friendly Room (Sofa bed)
Stayed in Dec 2024
Family
16 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The check-in experience was very good, especially Ms. Xiaofan at the front desk, who gave the children New Year red envelopes and lucky bags, and the manager of the restaurant specially sent us hot dumplings and handwritten blessings from the staff on New Year's Eve! Thank you! The buffet was also delicious! I will choose to stay again in the future.
Original TextTranslated by Google
Response from Property: Dear friends, hello, thank you very much for choosing to stay at Hampton by Hilton Yangzhou East High-speed Railway Station. Thank you very much for your five-star praise and such detailed sharing, which is a beacon on our way forward. Your support and satisfaction are the driving force behind our progress. Xiaopeng has always adhered to the service concept of "friendly, reliable, caring and thoughtful" to provide every guest with value-added services and a comfortable and pleasant accommodation experience. Looking forward to your stay again!