Hampton by Hilton Yangzhou East Railway Station Reviews

I've been to Yangzhou several times for business reasons but by far my stay at this hotel has been the best. The hotel is quite new and has great facilities. The rooms are big and perfect for working and the breakfast buffet and fitness room are great additions. I want to make a very special remark on the outstanding customer care service delivered by Miss.Nancy ( the front desk manager). Her top quality help provided in order to overtake all the language barriers has made our business trip the most comfortable one so far. We will have to go back Yangzhou in the future again and from now on this hotel is going to be our first choice for sure.

I had a very good stay in this hotel.  Most of the time, Mrs. Yao Zhang, who I think was the manager of the hotel, stood in front and always tried to meet the needs of the guests, and I was very impressed by her good behavior.  Everything in the hotel was great.  Breakfast was good.  The hotel staff were very polite and helpful in all departments.  I have been to many hotels in Yangzhou, but this one was exceptionally well managed.

Very good hotel and have been upgraded to a spectacular room

Location is good but the difficult to get into the hotel as cars were parking outside blocking the entrance. Check in was easy, room was clean and tidy but would prefer a bit of view at windows

Good location, simple set up, good staff and services, breakfast is just ok.

The hotel was closer to the Yangzhou East Railway Station and has access to a lot of venues and places of interests. The rooms were well appointed and clean. Most of all, the staff were gracious in extending any assistance that we required.

it is very clean and breakfast is delicious. the only thing that unsatisfied is the internet. which is slow.

The hotel has new facilities, the front desk staff Xiaotian is warm and thoughtful, and also gave small gifts. The location is good, the breakfast is rich, and the laundry room on the 7th floor is convenient and very suitable for people on business trips. It is worth recommending!

It's great. The hotel service responds very quickly. After entering the room, the front desk Xiao Fan even called to ask if I was satisfied with the room. A reassurance bag was also given when I checked in. It's not far from the attractions in Yangzhou. Basically, you can get there in 15 minutes by taxi. It's great!

It is in the new city area, with wide roads and few cars. It is not far to the old city area by car or taxi. It is recommended to take a taxi as it is not easy to park in the city area. The hotel has free parking, washing machines, dryers, and a gym. A Zi at the front desk is very enthusiastic and handles any problems in a timely manner. The price is not high.

Facilities: The bathroom is separated into wet and dry areas, there is no odor, the exhaust system is well done, and the washbasin is wide, where you can place a lot of things. Hygiene: Very clean, including the floor carpet, which feels like it has been vacuumed. The toilet in the bathroom is also marked as disinfected, so it is safer to travel with your baby Environment: Surrounded by Yunhewan, it is not very lively but there are several restaurants, and it is close to the SM shopping mall. The hotel lobby feels quite warm. Service: The front desk lady Xiao Meiren is beautiful and kind◍˃ᵕ˂◍ gave the baby snacks and toys, and the cleaning lady would greet us when she saw us. I think this is the feeling of being at home There are many types of breakfast, including noodles, wontons, tofu brain, fruit, coffee, milk, bread, etc. It is close to the high-speed rail station, and it is also convenient to travel. Thank you for the hotel's service. Thank you Xiaomei!

The hotel is clean and sanitary, the room is big enough, the bedding is comfortable, the service is good, it is also very quiet, the room has sufficient air conditioning and heating, the breakfast is good, there are plenty of parking spaces, it is cost-effective and worth recommending.

I brought my kids to Yangzhou Citywalk on the weekend. After checking in at the Science and Technology Museum, it takes about ten minutes to walk to the hotel. I gave the kids a small gift when I checked in, and they were very happy. After arriving at the room, it might be because it was winter and cloudy, and my husband had a little rhinitis, so I felt that the room had a little smell (like the carpet was not completely dry after washing, and from another angle, the hotel carpet must be cleaned frequently). I called the front desk to ask if I could change the room. It was really fast. The store manager came in person and took us to see two rooms facing the sun very warmly and gently for us to choose. After we had chosen a satisfactory room, she actually said that there was a parent-child room that could be upgraded for free. It was really happy. There was a small detail, that is, the room card was not exchanged when we changed rooms. The lady said that she would let the robot come up to give us a new room card and let us take the previous room card to the robot. As a result, the robot came up and not only brought the room card, but also brought us snacks... It was really detailed and heartwarming. After dinner, we found that we were given a fruit plate and gifts when we checked out. To be honest, I am a tour guide and have stayed in hundreds of hotels of various standards, but I rarely receive such careful and gentle treatment from beginning to end (it is really not just as simple as upgrading the room type and gifts). I really recommend this Hilton Garden Inn. If I come to Yangzhou again, I will definitely stay here. I wish the kind-hearted store manager all the best.

Xiaotian and Xiaofan provide very good service, the breakfast variety is also very rich, the location is very convenient, there is a bus that goes directly to the train station at the door, and travel is very convenient. The hotel environment is very good, clean and sanitary, and cost-effective. I will choose here next time.