KAMENOI HOTEL YANAGAWA Reviews

Response from Property: Thank you very much for using our hotel and for your positive review.We are very pleased to hear that you were satisfied with your dinner and stay.We will continue to work hard to create a hotel that will please our customers, so please use our hotel next time you visit Yanagawa. All of our staff look forward to seeing you again.Kamenoi Hotel Yanagawa

Response from Property: Thank you very much for using our hotel. We are pleased that you enjoyed our hot springs, which are the pride of our hotel. Our hotel is within walking distance of tourist attractions, making it an ideal hotel for both sightseeing and relaxing. However, we sincerely apologize for any inconvenience caused regarding cleaning within the building. We have instructed our cleaning staff to check the areas that are cleaned daily and to clean thoroughly.We will continue to thoroughly clean and manage the facility so that our guests can have a comfortable stay, so please do use our hotel again. All our staff look forward to seeing you again.Kamenoi Hotel Yanagawa

Response from Property: Thank you very much for using our hotel.Our hotel underwent renovations to the exterior and interior of the building in 2020, but the building has a long history and its age is undeniable. Our hotel also offers rooms with attached baths, so please check when making a reservation. We will continue to strive to further improve our service so that you can enjoy a comfortable stay, so please visit us again if you have the opportunity. All our staff look forward to welcoming you again.Kamenoi Hotel Yanagawa

Response from Property: Thank you very much for using our hotel.We are very happy to hear that you enjoyed your stay with us. There is a boarding area right behind the hotel facing the moat, and you can watch the boats go down the river from your room, allowing you to feel the slow flow of time.We will continue to strive to further improve our services so that our customers can have a special time with us, so please come visit us again if you have the opportunity. All of our staff are looking forward to seeing you.

Response from Property: Thank you very much for using our hotel and for your positive review. We are very pleased that you were satisfied with your stay.Our hotel is located within walking distance of tourist attractions, making it the perfect hotel for sightseeing as well as for relaxing.We will continue to strive to further improve our service so that you can enjoy a comfortable stay, so please do use our hotel again if you have the opportunity. All our staff look forward to welcoming you back.Kamenoi Hotel Yanagawa

Response from Property: Thank you very much for using our hotel. We would also like to thank you for your compliments and high evaluation of our staff. We will continue to strive to improve our services to please our customers, so please come visit us again if you have the opportunity. All of our staff are looking forward to seeing you.Kamenoi Hotel Yanagawa Manager

Response from Property: 非常感謝您入住龜之井柳川酒店。我們也非常感謝您的正面回饋。我們很高興您對此入住感到滿意。我們也很榮幸收到您對員工服務的讚賞。客人的讚賞是對我們員工最大的鼓勵，也是對我們日常工作的獎勵。對於我們的深夜小吃，我們每個月都會提供不同口味的湯，所以請回來再試一次。沿著護城河而建的飯店正後方即是遊船的乘船處，您可以享受柳川獨有的遊船之旅。我們將繼續努力提升服務品質，讓賓客能夠盡情享受輕鬆愜意的時光。如有機會，歡迎您再次光臨本酒店。我們全體員工期待您的再次光臨。Kamenoi Hotel Yanagawa

Response from Property: Thank you for staying at Kamenoi Hotel Yanagawa. Our hotel has free parking for about 100 cars, so even guests who come by car can use it with peace of mind. In addition, a local bus runs from the nearest Nishitetsu Yanagawa Station to the front door of our hotel, which is very convenient. The Yanagawa Hina dolls "Sagemon" are viewed by many guests every year from early January to April 3rd, and the words of joy we receive from our guests are a moment when our staff's hard work is rewarded. We are relieved that our guests enjoyed the private bath, which allows you to enjoy both the indoor and outdoor baths. For guests staying at the hotel, you can use the bath for 50 minutes for 2,000 yen, which is very popular. However, we apologize for the wait when you used it. Although the staff shortage is a serious problem, we will review our staffing and once again be thorough in our attention to detail so that we can provide hospitality that satisfies our guests. If you have the opportunity, please choose our hotel. All our staff will be waiting for you. Kamenoi Hotel Yanagawa Front Desk

Response from Property: Thank you very much for staying in our hotel. We are also very honored to receive your high evaluation. Our hotel is located along the moat, making it the perfect hotel to relax, enjoy the scenery and enjoy water activities such as boat rides or sightseeing. In addition, the boatman's majestic and beautiful singing echoes on the water, touching everyone who hears it, and is loved by many customers in Japan and abroad every day. We will continue to enhance our guests' stays and help them create special memories, and we look forward to welcoming you back to our hotel again. Our entire staff is looking forward to seeing you. Kamenoi Hotel Yanagawa

Response from Property: Thank you so much for using our hotel. We would also like to thank you for your high evaluation. We are glad to read your post as you seem to have thoroughly enjoyed your stay at our hotel. We will continue to work hard to further improve our services so that we can brighten the memories of our guests and provide hospitality beyond their expectations, so please use our property again. All of our employees can’t wait to see you.

Response from Property: Thank you so much for using our hotel. Facing the moat, our hotel offers panoramic views of the city and you can feel the slow flow of time as you watch the boats. The boat dock is also located behind the hotel, which is very convenient. We also have rooms with attached bathrooms, so please consider this when booking. We will continue to work hard to be the hotel of choice for many guests, so please come visit us again if you have the opportunity. All of our employees can’t wait to see you.