Mercure XiNing HaiHu New District Hotel Reviews

Excellent value for money, more than 4-star standard I would say

Just outside shopping areas, there is many taxi passing by thus easy to get around Manage to find ham & sausage where most hotel in china don't serve

really great

Dirty, messy, poor service attitude, indifferent, no rental items, windows cannot be closed, broken phone, small refrigerator in the room makes a lot of noise affecting rest, worse sound insulation, talking in the next room, the sound of running water for washing seriously affects rest, and there are hairs on the bedding!

When checking in, I told them that I needed a quieter house. I don't know how they arranged it. I was woken up by the noise from next door at 2:30 in the morning, which shows how poor the sound insulation is. I wanted to take a shower at night, but the water in the bathroom was not hot. It's okay, I thought it was because of the high floor. After ten minutes, there was still no hot water. I called the front desk to ask what was going on. They said to ask the security guard to take a look. Can you, the security guard, take a look and see if there is anything wrong? I was woken up in the middle of the night and called the front desk, and they said the same thing. They asked the security guard to go and take a look. Your security guard is **, so you just need to go and check everything. It's really ************!

I checked into room 2207 on the 18th. I have stayed at your hotel so many times, but this is the worst experience. There was a smell as soon as I came in. The room was heavily dusty. There was white stuff on the sofa. There was a layer of dust on the TV. It seemed that no one had lived there for a long time. I wanted to watch TV after putting my things away, but the TV just wouldn't turn on and the screen was black. I contacted the front desk and the engineering came to check it out, but couldn't figure out what was wrong. They said the TV was broken. They changed the TV to another room for me, but it still wouldn't turn on and the screen flashed black. They also asked me to return the room. I put my things away, and my partner took a shower and wore this bathrobe, so I changed the room. I stayed there once before and it was also a problem with the TV. Fortunately, the socket was not plugged in properly at that time. Although it is the off-season and there are no guests, I still hope that you can clean the room and check everything that needs to be checked. I still like your hotel among the hotels of the same price nearby. I hope you won't let me down next time I come.

The service is good, the room is clean and hygienic, the area is quite large, the surrounding transportation is convenient, and the travel experience is good

The room facilities are very good, clean and sanitary. The service quality is also very high, especially the service of the front desk staff, who are friendly and quick. I will stay here again next time!

The room is small and the facilities are too old, which is not in line with the room rate of more than 200

It was my first time in Xining, Qinghai. I looked at many hotels and chose Mercure. It is very close to Wanda Plaza and Tangdao. There are many restaurants and snacks with Qinghai characteristics nearby. The front desk staff was enthusiastic. When I checked in, I upgraded the room for free and introduced us to fun places nearby. It was a very satisfying trip.

Check-in was very convenient and fast. The front desk service was very good. The room was upgraded for free. The drinks in the room were free. The breakfast was also great. I will stay here again in the future.

The front desk service is very good. They greet us proactively, are professional and enthusiastic. The room is also very modern, with a good view. It is very comfortable to live in. Recommended

The hotel is very conveniently located, opposite Wangfujing, next to Wanda and Tangdao, and behind is the food street. The service is warm. Since we were going to Qinghai Lake the next day, the customer service front desk prepared breakfast directly, which was very considerate.

The hotel is in a great location, it's very convenient to eat around, the front desk service of Mercure Hotel is very good, free parking is very convenient