Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(2140)
Positive reviews(2112)
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Classy environment(243)
Delicious breakfast(235)
Friendly front desk staff(164)
Perfect for business trips(123)
Convenient parking(118)
Would stay again(75)
Great swimming pool(29)
Delicious buffet(15)
Negative reviews(28)
upadhya
Business Queen Room
Stayed in Feb 2025
Business traveler
19 review
3.0/10
Posted on Apr 1, 2025
It is rated as 5 star property and they do not have room service. B.fast was very cold. No Ice cube in the Hotel .
Location is so bad that you do not get any Normal Taxi you have to call the private taxi like DIDI
Bath room shower was not working if you open the tab both the hand and the top shower run together.
All towels are kept in Plastic bags seems to us weather to use or not if used hope they do not charge.
Response from Property: 尊敬的1805客人:您好!對於此次您入住時遭遇的種種問題,我們深表歉意。酒店管理層非常重視,已針對您反饋的客房服務、早餐品質、設施故障等問題逐一進行整改處理。我們會加強服務人員的培訓,提升服務;全面檢修設施設備,保障正常使用。我們一定努力改進,爭取給您截然不同的優質體驗。期待您的再次光臨!
Abnos
Superior 2-bed Room
Stayed in Jul 2024
Business traveler
30 review
10/10
Outstanding
Posted on Aug 21, 2024
The only hotel to stay at when in the city. About 25 minute drive from the train station. Restaurants, bakery and retail are three minute walk from the hotel.
Response from Property: 非常感謝貴賓選擇入住邢台萬峯大酒店且給予專業的評價。在得到您對我們的貼心周到服務肯定和讚許後,同事們都感到非常榮幸與高興。我們會將您的評論與我們的團隊一起分享。請相信酒店從總經理到每位基層員工都致力於為每位賓客提供最完善的設施及最貼心的服務。我們將繼續秉持誠信經營、賓客至上的宗旨,為來自五湖四海的貴賓提供熱情、貼心、細緻的服務來回報廣大賓客對我們的支持和厚愛。再次感謝您對我們酒店的肯定,我們將以一如既往的優質服務期待您的再次到來~!
Guest User
Business 2-bed Room
Stayed in Oct 2024
Family
12 review
10/10
Outstanding
Posted on Feb 1, 2025
The hotel's facilities, services are first-class, the lobby manager and customer service to very enthusiastic, patient, make people feel like home warm. Whenever we go to Xingtai in the future, we will definitely stay here. Thanks to all the staff!
Response from Property: Dear guest, welcome! Thank you very much for your stay and appreciation! We are glad to bring you a wonderful time for your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit! Welcome back to experience it, and wish you a happy life!
Alice Schuettler
Business 2-bed Room
Stayed in Aug 2024
Traveling with friends
4 review
6.5/10
Posted on Sep 15, 2024
We had a few misunderstandings with the reception staff, since no one spoke English properly and we couldn’t speak Chinese, still they mixed up a few things. They made processes, such as a later check in than expected and paying, more difficult than they should have been.
However, the room was nice and clean, looked like in the pictures. The food from the room service was already cold, apart from that alright. Breakfast was really good and the staff there was super friendly and helpful. Laundry service was worth the price, as it was really good as well.
Response from Property: Dear guest, thank you for staying at Wanfeng Grand Hotel. We apologize for not providing you with a perfect stay experience. The issues you raised regarding meal items and language communication difficulties are taken very seriously by the hotel management, and we have conducted a thorough investigation and made timely improvements. If you have any problems during your stay, you can contact us at any time. Our hotel housekeeping center and front desk staff are available 24 hours a day to serve you wholeheartedly. We look forward to your next visit and wish you happiness every day.
Guest User
Business Queen Room
Stayed in Mar 2024
Business traveler
24 review
10/10
Outstanding
Posted on Apr 24, 2024
I was here for a week and the staff is very helpful. Lily at the front desk is super sweet and helped me find what I needed. This hotel smells really nice and they give you plenty of water! 👍👍👍
Response from Property: Dear guest,:Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is just to bring a different experience to every guest. We are really very moved to see your satisfaction and affirmation.
Joy241
Business Queen Room
Stayed in May 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jun 9, 2023
Great location. Decent breakfast. Staff was very friendly and helpful.
Response from Property: Dear guest, thank you for taking the time to give us recognition. Your satisfaction is our unremitting pursuit. Looking forward to your visit again, I wish you and your family good health and happy every day!
NomadByun
Business 2-bed Room
Stayed in Apr 2023
Business traveler
10 review
10/10
Outstanding
Posted on May 17, 2023
Everything is very good, especially the staff.s service is great.
Response from Property: Dear customer, thank you for your choice and high praise of our hotel. Satisfying customers is the service tenet of our hotel. We look forward to your next visit and will wholeheartedly serve you! Wishing you a happy life!
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
51 review
10/10
Outstanding
Posted on May 19, 2025
The location of the hotel is very easy to find. The room is very clean, the breakfast is rich and varied, and the taste is also very delicious. I will continue to choose Wanfeng Hotel when I come to Xingtai in the future.
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您對我們酒店的支持與喜愛,能讓顧客滿意是我們酒店宗旨以及追求目標,歡迎您的再次光臨!祝您家庭幸福,天天開心!
Guest User
Business 2-bed Room
Stayed in Apr 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on May 19, 2025
We drove through the Taihang Mountains in the three provinces of Hebei, Henan and Shanxi, and stayed at Xingtai Wanfeng Hotel at the last stop. The reception was warm, the hotel hardware and software were very good, the rooms were large, the temperature was suitable, the hygiene was good, the beds were of good quality, they also provided midnight snacks, the services were thoughtful, and the swimming pool was in good condition... It helped the travelers to get rid of their travel fatigue.
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您對我們酒店的支持與喜愛,能讓顧客滿意是我們酒店宗旨以及追求目標,歡迎您的再次光臨!祝您家庭幸福,天天開心!
Jiangjiangxiaojiejie
Superior 2-bed Room
Stayed in Apr 2025
Family
18 review
10/10
Outstanding
Posted on May 13, 2025
Very good hotel👍Really good value for money. The room facilities are complete, and the service is considerate and thoughtful. The floor of the room we booked when we checked in was under construction, and the hotel upgraded it to a zero-pressure room for free. The hotel's buffet is also very delicious, with a wide variety of food and good taste. When I left, I accidentally left a data cable behind, and the hotel called to ask about it, which was very considerate. Very good living experience, next time I come to Xingtai, I will book Wanfeng👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and trust. We will continue to uphold the service concept of working hard and providing attentive service to make you feel the warmth of home in Wanfeng. We look forward to your visit again to review our progress and wish you a happy every day.
Guest User
Family Friendly Themed Smart Room (French Window)
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 5, 2025
The hotel environment is very good~ We chose a family suite with a very cute Doraemon theme. It is also equipped with children's toiletries, fruits and small gifts, which are very detailed and the children like it very much. The hotel has a high number of floors. If you live on a high floor, you will have a wide view and a very good experience. The breakfast is also great, with a rich variety, especially the bean paste and pancakes, which are highly recommended. Wontons are also good. In short, it was a really good stay. It is worthy of being a well-established five-star hotel! 
Original TextTranslated by Google
Response from Property: [Life always needs to travel again and again! ] Every city always has reasons to miss it, every season has scenery that we can’t miss, and every hotel has their sweet and warm memories. I hope Wanfeng Hotel will be the warmest and most unique one in your memory! We are really moved to see your satisfaction and affirmation, and at the same time we are more motivated to move forward. Wanfeng Hotel looks forward to your visit again.
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on May 12, 2025
The most luxurious hotel in the area, I stayed in a high-rise room with a wide view and good scenery. There is a swimming pool on the first floor (opening hours 12:00-21:00), the buffet is very rich, and the breakfast is even better! The overall service is good, and the zero-pressure room is upgraded for free after check-in, and the bedding is more comfortable. Recommended!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving attentively to make you feel the warmth of home in Wanfeng. We look forward to your visit again to review our progress and wish you a happy day!
Saai
Superior Queen Room
Stayed in Mar 2025
Couple
83 review
10/10
Outstanding
Posted on Apr 11, 2025
The first time I visited Xingtai, I chose the only five-star hotel in the area. Sure enough, the hotel was really magnificent and the parking lot was so big. What surprised me most was that the front desk service was better. I originally planned to ask the front desk to upgrade it. Unexpectedly, the front desk beauty Xiao Zhao enthusiastically told me that everything was arranged. Not only was it upgraded, but it was also arranged on the sunny side according to my choice. If it feels hot, you can adjust it again! Like it. Later, Manager Zhang at the front desk checked me in and personally sent me to the elevator. He also said that if there is anything, please contact me at any time! Like Manager Zhang, who makes guests feel at home! The room is comfortable and tidy, with a panoramic view of Xingtai, a smart toilet, clean bedding, delicious fruits, and a welcome shape. Every bit reflects the warmth given by the hotel! I got up late in the morning, and the restaurant staff smiled and served many times to remind me to take more, and the meal was about to close. A silver uniform should be the manager. Seeing that I didn’t have much milk, I hurried over to help take it! Like the beauties in the restaurant! Beautiful Xingtai and warm hotels have left me with good memories!
Original TextTranslated by Google
Response from Property: 【風景人事在路上,歡喜觸動在心底!】尊敬的客人您好,感謝您的光臨,同時也真誠感謝您對我們服務的認可,讓您享有更美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們更有動力繼續前行,希望能有更多為您服務的機會。
Guest User
Superior Queen Room
Stayed in Mar 2025
Other
3 review
9.5/10
Amazing
Posted on Apr 7, 2025
This is the only five-star hotel in Xingtai. The facilities in the house are traditional in style, but the various facilities, toiletries and slippers meet the five-star standards without any ambiguity. I stopped by Xingtai for one night on my way back to Beijing. The experience was very good, especially the buffet breakfast provided by the hotel, which was rich in variety and cost-effective. The hotel has a basement and ground parking lot, with charging piles, and is tram-friendly. The front desk manager Wang Chengyu is enthusiastic and professional, and has maintained the image of the hotel very well.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您抽出寶貴的時間給予我們肯定,您的滿意是我們不懈努力的追求。期待您的下次光臨。希望下次能得到親親的五星好評哦~
Anonymous User
Superior 2-bed Room
Stayed in Mar 2025
Family
24 review
10/10
Outstanding
Posted on Apr 6, 2025
Come to Xingtai for fun. This is the best five-star hotel in Xingtai. The price is not expensive. Although it is not in the city center, the transportation is convenient. We arrived in the afternoon. The lobby manager took the initiative to greet us, helped us check in, and arranged a high-rise sunny room. When he saw the elderly, he took the initiative to ask if they needed non-slip slippers. He arranged the room to avoid rooms with bathtubs to prevent the elderly from taking a bath. He prepared welcome fruits, etc. It reminded me of Zhang Jianing's role as the housekeeping manager in "Ode to Joy". He embodied the word "professional". I asked politely, and the manager's surname was Wang [qiang]
Original TextTranslated by Google
6/7
Response from Property: 尊敬的客人您好!感謝您對我們的全五分評價,怦然心動如往昔,笑顏燦爛如春天,您的誇讚與認可,彷彿天空被點燃了一團火焰讓人陶醉其中。期待下次為您服務!。