Licai Tianxi Hotel Reviews

The hardware of the hotel in Xianyang should be considered good, but the software needs to be improved. The male waiter at the front desk looked businesslike and did not feel enthusiastic. The water and yogurt that should be sent were not sent, and we were not told that there was such a benefit. It was only after we checked in that the waiter on the floor (probably the 13th floor) asked clearly and immediately sent them to our room, which made up for the shortcomings of the male waiter at the front desk, which touched us very much. We wanted to change the room on the sunny side, so we called the front desk and heard that it was still the same male waiter. He replied that it was okay to change the room, but the price was different and an additional fee was required. I thought it was a bit strange. Could it be that this room type only has the shady side? But I didn't want to talk to him anymore, so forget it. The front desk is a window, and the first impression of the guests is very important. The service should be in place, otherwise it will reduce the hotel's points. I hope to strengthen training.