Xiangyang Minfa Ruiji Hotel

Xiangyang Minfa Ruiji Hotel Reviews

Xiangyang Minfa Ruiji Hotel

NO. 21 Haoran River West Road, Dongjin New District, Xiangzhou District, Xiangyang, Hubei, ChinaView Hotel Details
Xiangyang Minfa Ruiji Hotel
Xiangyang Minfa Ruiji HotelXiangyang Minfa Ruiji HotelXiangyang Minfa Ruiji Hotel
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Xiangyang Minfa Ruiji Hotel Guest Reviews

4.8/5
Excellent
1609 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1609)
Positive reviews(1575)
Reviews with photos/video(289)
Delicious breakfast(140)
Luxurious(96)
Great swimming pool(94)
Well decorated(83)
Close to train station(43)
Good views(42)
Amazing natural light(36)
Negative reviews(34)
Saman Salih
Deluxe Panoramic Queen Room
Stayed in Oct 2022
Travel with friends
3 review
4.5/5
Great
Posted on Oct 5, 2022
Good hotel
Response from Property: 尊敬的賓客:您好!感謝您選擇入住民發瑞際酒店。為您提供個性化的優質服務一直是本酒店的宗旨和目標。酒店為每一位賓客提供專屬定製及無微不至的尊貴舒適體驗,我們也將一如既往為您打造令您傾心、信任的體驗。您的肯定是我們最大的動力,期待與您再次相遇在美麗的民發瑞際酒店!
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
2 review
4.5/5
Great
Posted on May 28, 2024
How can I put it this way? At first I did feel that the service was excellent, but in the end I couldn't accept it when a grown man called me ma'am :-). The front desk, including the concierge service, is good. The efficiency at the pool is really poor. I accidentally locked the key in the cabinet. I told the pool front desk in time, but after waiting for nearly half an hour, no one came to help open it... Later, we went swimming first, and played until we got a little impatient and someone finally came... But the other parts were pretty satisfying.
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Response from Property: Dear guest, thank you very much for choosing our hotel! We sincerely apologize for not giving you a perfect stay. I'm sorry that I couldn't give you a perfect experience. In the future work, Xiaorui will pay more attention to details, review and adjust the service process in a timely manner, continuously improve the service level, and serve you with a more meticulous and professional attitude! Xiaorui and all the hotel staff warmly look forward to your visit again and wish you a happy life!
Anonymous User
Deluxe Double Room
Stayed in May 2024
Business travelers
6 review
3.7/5
Posted on May 25, 2024
The room facilities are quite satisfactory. It is said that it has only been opened for a year, but the facilities are not very new and some of the furniture are relatively cheap! The location is okay, high altitude. Hygiene is still quite good! The lighting design in the room is an amateur design. Above the big bed is a hot spotlight that shines directly into the eyes. I wonder if it was the whimsical idea of ​​some weird, smart, third-rate designer! The bedside lamps on both sides can't be turned on individually, why don't you try it out? The hotel room looks much smaller than a Ramada hotel of the same size. The air conditioning is not very comfortable and the temperature is either cold or hot. What I need to complain about the most is that the showering experience is really bad. It looks like the hotel uses a Hansgrohe showerhead, but it is the lowest-end Raindance showerhead. The hotel’s water pressure is unstable. Bathing is a disaster. The water temperature alternates between cold and hot. People just want to wash it off quickly. In addition, the Hansgrohe shower head will easily get clogged if it does not use soft water. The hotel's overhead spray has been completely clogged and cannot be used. The bathing experience is not as good as that of an ordinary express hotel! The only thing I like about it is that the hotel lobby is quite grand and looks similar to a four-star hotel in Wuhan. In summary, the design and comfort are not the best in Xiangyang, but the service is okay. I hope the hotel will put more effort into comfort and improve the return rate of residents. As far as the hotel's bathing facilities and air-conditioning facilities are concerned, they are still far from a four-star rating!
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6/9
Response from Property: Dear guest, thank you very much for choosing our hotel! We sincerely apologize for not giving you a perfect stay. The hotel opened in 2021, nearly 4 years ago. Ruiji Hotel is a high-end business conference hotel built to five-star standards that integrates accommodation, catering, conferences and recreation. In addition, the air exchange mode can be turned on in the guest room, and each area of ​​the hotel is equipped with an independent fresh air system to ensure the air conditioning, cooling and heating effects. I'm sorry that I couldn't give you a perfect experience. In the future work, Xiaorui will pay more attention to details, review and adjust the service process in a timely manner, continuously improve the service level, and serve you with a more meticulous and professional attitude! Xiaorui and all the hotel staff warmly look forward to your visit again and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in May 2024
Family
15 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is decorated in a high-end style. It also offers free room upgrades. Security guards patrol the parking lot at night. The environment is super convenient. There are shopping malls, cinemas, hotels and business districts. The bedding is super comfortable. It's great.
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Response from Property: Dear guests: Hello! Thank you for choosing to stay at Minfa Ruiji Hotel. Providing you with personalized quality services has always been the purpose and goal of our hotel. The hotel provides each guest with exclusive customization and meticulous noble and comfortable experience. We will continue to create an experience that you will love and trust. Your affirmation is our greatest motivation. We look forward to meeting you again in the beautiful Minfa Ruiji Hotel!
Anonymous User
Deluxe Room (2 beds)
Stayed in May 2024
Travel with friends
3 review
3.7/5
Posted on May 3, 2024
The service is OK, but there are two problems: first, the hygiene is not good, especially there are hairs under the sheets, which should not happen in a hotel of this level; second, the hotel is a high-rise building, and it is understandable that the windows are sealed, but the ventilation and exhaust facilities are not in place, which is very suffocating and uncomfortable.
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Response from Property: Dear guest, thank you very much for choosing our hotel! We are deeply sorry for not giving you a perfect stay experience. If you need to open the window, you can call the hotel staff to open the window for you. In addition, the hotel rooms can turn on the ventilation mode, and each area of ​​the hotel is equipped with an independent fresh air system to ensure the cooling and heating effect of the air conditioner. It is a pity that I was not able to bring you a perfect experience. In the future work, Xiaorui will pay more attention to details, review and adjust the service process in time, and continuously improve the service level, and serve you with a more meticulous and professional attitude! Xiaorui and all the staff of the hotel are looking forward to your visit again, and wish you a happy life!
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
73 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is ok, the environment is beautiful, it has 55 floors, more than 200 meters high, which is too high. By the way, it is on the middle floor, very quiet, and the toiletries are also good. After washing with shampoo, the hair is fluffy, not inferior to Marriott
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Response from Property: Dear guest: Hello! We sincerely thank you for your "recommendation"! At the same time, thank you for your recognition of us. Your evaluation is very important to whether other guests choose to stay in our hotel. We care about every guest's evaluation of us. The guest's evaluation can help us continuously improve the quality of our services and products to better serve guests. Thank you again for your comments, and I wish you good health and everything goes well!
Tarvel_Life
Deluxe Double Room
Stayed in Apr 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel is great. The service, hygiene and rooms are all first-class in Xiangyang. Especially the breakfast in the hotel. There are many varieties and the taste is good. It is very suitable for people like us who are on business trips.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Minfa Ruiji Hotel. Providing you with personalized quality services has always been the purpose and goal of our hotel. The hotel provides each guest with exclusive customization and meticulous noble and comfortable experience. We will continue to create an experience that you will love and trust. Your affirmation is our greatest motivation. We look forward to meeting you again in the beautiful Minfa Ruiji Hotel!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
I really like this hotel and enjoyed my stay. The lobby is spacious and clean, and the environment is very good. The room has a large floor-to-ceiling window, you can enjoy the view outside the window, the room is large and the facilities are very complete. The bed is big and soft, and the pillows are adequate. There are two pillows per person. The bedding is very clean. The wifi is free and the speed is relatively fast. The breakfast is rich, including Chinese and Western food, and the taste is pretty good. The hotel is very close to the business district and is very convenient for shopping and dining. The transportation is convenient, there is a bus station, and there is a free parking lot, which is very convenient. The hotel service is also good. Cha Tiantian and Chen Xi are professional and patient. Chen Yuhang actively considers the guests and helps deal with and solve any problems in a timely manner. Overall good, thumbs up and praise
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Response from Property: Dear guests: Hello! Thank you for choosing to stay at Minfa Ruiji Hotel. Providing you with personalized high-quality services has always been the hotel's purpose and goal. The hotel provides each guest with exclusive customization and meticulous noble and comfortable experience, and we will continue to create an experience for you that you will love and trust. Your affirmation is our greatest motivation and we look forward to meeting you again at the beautiful Minfa Ruiji Hotel!
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The room is very spacious, the equipment and supplies are super five-star, the breakfast is very rich, the service is very thoughtful, the high-rise elevator is fast and convenient, the lobby is very grand, the surrounding environment is beautiful, there is a shopping mall garden, it is worth staying again.
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Response from Property: Dear guest: Hello! We sincerely thank you for your "recommendation"! At the same time, thank you for your recognition of us. Your evaluation is very important to whether other guests choose to stay in our hotel. We care about every guest's evaluation of us. The guest's evaluation can help us continuously improve the quality of our services and products to better serve guests. Thank you again for your comments, and I wish you good health and everything goes well!
Shihuahuaa
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
This price is amazing! This is the first time I stayed in such a cheap hotel with a bathtub. It was super clean, the room was spacious and bright, 44 square meters. The two kids loved this room, which brought us wonderful memories of this trip to Xiangyang.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Minfa Ruiji Hotel. Providing you with personalized quality services has always been the purpose and goal of our hotel. The hotel provides each guest with exclusive customization and meticulous noble and comfortable experience. We will continue to create an experience that you will love and trust. Your affirmation is our greatest motivation. We look forward to meeting you again in the beautiful Minfa Ruiji Hotel!
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
42 review
1.0/5
Posted on Feb 17, 2024
Can you guys imagine heat sealing during this season? The windows were closed, the weather was hot and dry, the air conditioner was not turned on, it was too hot at night and I couldn't sleep. All four members of the family had sore throats and coughs all night. It is the first time I give a negative review to a five-star hotel. If there is a zero score, I will give it a negative review. Zero points!
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Response from Property: Dear guest, thank you very much for choosing Xiangyang Minfa Ruiji Hotel as your stay in Xiangyang. I am very sorry that I could not give you a perfect stay experience this time. In future work, we will pay more attention to customer service experience to continuously improve service levels and serve you with a more meticulous and professional attitude! Xiaorui and all the hotel staff warmly look forward to your visit again and wish you a happy life!
@fangunbaniubaobao@
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
58 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel has good facilities and can meet the five-star standard. Because it is in the development zone, the price is relatively cheap, but the experience is very good. It is worth recommending. It is very convenient for parent-child travel and not far to drive! Very close to the playground
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Minfa Ruiji Hotel. Providing you with personalized quality services has always been the purpose and goal of our hotel. The hotel provides each guest with exclusive customization and meticulous noble and comfortable experience. We will continue to create an experience that you will love and trust. Your affirmation is our greatest motivation. We look forward to meeting you again in the beautiful Minfa Ruiji Hotel!
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Stayed for 2 nights during my trip to Xiangyang. It was average, nothing amazing. If I had to praise it, the room space was OK. For breakfast, there were not many varieties, but it was enough to eat. Ah ha ha. The hygiene was OK.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Minfa Ruiji Hotel. Providing you with personalized quality services has always been the purpose and goal of our hotel. The hotel provides each guest with exclusive customization and meticulous noble and comfortable experience. We will continue to create an experience that you will love and trust. Your affirmation is our greatest motivation. We look forward to meeting you again in the beautiful Minfa Ruiji Hotel!
Qishuiyueburan
Deluxe Double Room
Stayed in Feb 2024
Family
22 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The hotel is located in the new district, with clean and tidy surroundings, wide streets and roads, few pedestrians and vehicles, and far from various scenic spots. The hotel lobby is very large and very impressive, and it feels that all the facilities are very complete and new. The breakfast is rich in variety and delicious. It is clean and very satisfactory. There are many floors in the hotel but few elevators. It takes a long time to wait for the elevator during peak hours, which is a small disadvantage!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Minfa Ruiji Hotel. Providing you with personalized quality services has always been the purpose and goal of our hotel. The hotel provides each guest with exclusive customization and meticulous noble and comfortable experience. We will continue to create an experience that you will love and trust. Your affirmation is our greatest motivation. We look forward to meeting you again in the beautiful Minfa Ruiji Hotel!
Feiyuetaikong
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel is clean, sanitary and luxurious, the breakfast is also very good, and the price is cheap. The overall is very good, and the cost performance is very high. We booked five rooms, and the hotel upgraded one room to a suite for free. Thank you very much, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Minfa Ruiji Hotel. Providing you with personalized quality services has always been the purpose and goal of our hotel. The hotel provides each guest with exclusive customization and meticulous noble and comfortable experience. We will continue to create an experience that you will love and trust. Your affirmation is our greatest motivation. We look forward to meeting you again in the beautiful Minfa Ruiji Hotel!