Xiamen Shanshui Lijing Hotel (SM City Plaza) Guest Reviews
4.4/5
1025 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(1025)
Positive reviews(940)
Reviews with photos/video(106)
Easy to get around(103)
Convenient for shopping(60)
Large rooms(47)
Close to metro(29)
Friendly front desk staff(28)
Average sound insulation(27)
Would stay again(17)
Many dining options(6)
Negative reviews(85)
Deven Lum
Selected Queen Room
Stayed in Jan 2025
Business travelers
8 review
3.7/5
Posted on Feb 25, 2025
First time stay at this hotel. location good ,,, room big and clean, the staff was polite.
during my stay at room 8018. one incident happened need to expressed
i was trap at the bath room almost 20mins. the bath room glass door cannot open by inside due to rusty trail , then i try to call using the emergency phone inside the bath room . it was useless, because the phone spoil , lucky finally i managed to force open it . then i try to use bedroom phone to let the front desk know about the incident . the phone in the room was spoil too. it was so unsafe , because emergency phone is for emergency use , it fail during emergency.
with this incident , my feel was hotel housekeeping dept was useless, never do their job , or never checked and maintain all room each day or periodically.
Response from Property: Dear guests, hello! Welcome to Xiamen Landscape Hotel. I'm sorry that you didn't feel satisfied with your stay. In view of this incident you experienced during your stay, we have reported it to our engineering staff and the director of room service as soon as you left the store, and dealt with your feedback as soon as possible. For the future, we will patrol any facilities in the room more carefully and rectify them. Once again, I am sorry for the problems that occurred during your stay! All the staff of Xiamen Landscape Hotel wish you a pleasant journey!
Gigiong
Selected Room (2 beds)
Stayed in Jul 2024
Family
10 review
4.5/5
Great
Posted on Aug 20, 2024
Great Location best for quick shopping since it’s walking distance. There’s a cat who might roam around and outside the hotel lobby.
Overall service is ok.
Response from Property: Dear guests, hello! Thank you very much for your recognition of the hotel. The hotel has a superior location and convenient transportation. The cat lives next door and often comes to play. Your support is our driving force to move forward. Looking forward to your coming again and wish you a happy life!
Guest User
Selected Queen Room
Stayed in Dec 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jan 19, 2025
breakfast not so good, bedding and linens not changed for over a week stay.
Response from Property: Dear customers, hello! Welcome to Xiamen Landscape Hotel. I'm glad to get your approval. The hotel is in the downtown of Huli District, next to SM Square, with everything from eating, drinking and having fun. Welcome to your next visit. Have a nice trip.
Guest User
Selected Queen Room
Stayed in Sep 2024
Business travelers
7 review
4.5/5
Great
Posted on Oct 21, 2024
Less than 200m is the big SM mall. Got free upgrade. Room no smoking smell. Decent and clean. Breakfast also good. There isn’t any convenience stall nearby hotel.
Response from Property: Dear guests, hello!Thank you very much for your comments on the hotel. There is no convenience store near the hotel. There is a convenience store in the neighborhood next door. You can contact the hotel at any time if you need any help. Your opinion is also very important to us. We will try our best to improve it and look forward to your next stay. Have a nice trip.
Phillip Wong
Selected Queen Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Clean and quite hotel near SM shoppiing. Very convenient,
Response from Property: 尊敬的客户,您好!歡迎入住廈門山水麗景酒店。酒店附近有地鐵,商場,吃喝玩樂一應俱全。去機場景區都有直達車很方便,很高興得到您的滿意,祝您旅途愉快。
KT
Selected Queen Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Very nice hotel with delicious breakfast. Great location.
Response from Property: Dear guest, hello! Thank you very much for your praise. We will work harder to provide you with better services. Looking forward to your next visit!
Cherrie Angeles ( The Philippines )
Selected Room (2 beds)
Stayed in Dec 2022
Family
43 review
5.0/5
Outstanding
Posted on Jan 10, 2023
This hotel is very convenient to Philippines consulate and SM City Mall . The room is clean 🧼 and the service is excellent.
Response from Property: Dear guests, hello! Thank you very much for your comments on the hotel! Seeing your pictures is so kind and beautiful, the hotel is only 15 minutes away from the airport railway station.I hope you can stay in this hotel again next time you come to Xiamen. I wish you a happy journey and a smooth job ~
Martin Hubert
Selected Room (2 beds)
Stayed in Apr 2024
Business travelers
46 review
2.5/5
Posted on May 18, 2024
can be, nothing else.
Response from Property: 尊敬的賓客您好!非常感謝您入住山水麗景大酒店,此次未能給您帶來滿意的入住體驗及愉悦的心情我們非常抱歉。您反饋的問題我們已找到相關部門進行後續的處理,我們會繼續努力提高服務質量,期待您的再次光臨!
Anonymous User
Deluxe Business Room
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Apr 28, 2024
Good value
Response from Property: 尊敬的賓客,您好!非常感謝您選擇山水麗景大酒店,酒店在SM 一期對面,交通購物非常方便。我們會更加努力做好各項服務,為您提供更好的服務。期待您的下次光臨!
Anonymous User
Executive Double Room
Stayed in Mar 2023
Other
68 review
5.0/5
Outstanding
Posted on Jul 2, 2023
kkkkkkkkkkk
Response from Property: 尊敬的賓客,您好!非常感謝您的好評!酒店位於SM一期對面,離地鐵口5分鐘路程,交通購物都十分方便,期待您的下次光臨!
ㄚcheng
Business Double Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 27, 2025
It is next to Wushipu subway station and there is SM shopping mall at the door, so daily life functions are convenient. Next to it is the tea street. The front desk lady surnamed Yu provided friendly service and is highly recommended for staying here.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Welcome to Xiamen Landscape Hotel. Thank you for your recognition of the hotel. We will provide you with good service and look forward to your visit again. Wish you a pleasant journey~
Ocem
Executive Room (2 beds)
Stayed in Nov 2024
Family
16 review
4.0/5
Very Good
Posted on Dec 30, 2024
When you choose this hotel, you choose SM Plaza. Don’t have too many expectations for the hotel itself, otherwise you will be disappointed.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的點評,我們會再接再厲提升整體服務質量,再次感謝您的預訂,期待再次光臨,祝旅途愉快!
Bogehaidun
Selected Queen Room
Stayed in Oct 2024
Couples
11 review
4.2/5
Very Good
Posted on Nov 17, 2024
The room is super big. The facilities and accessories in the room are very complete and thoughtful. The location is very convenient. It is very close to the subway and bus, especially the SM Plaza opposite. It is really convenient for shopping and dining. I stayed here for 4 nights in a row and I like it very much*
Original TextTranslated by Google
Response from Property: 尊敬的客人:感謝您入住山水麗景酒店並分享了您的感受,我們也很開心您對酒店的肯定,我們會繼續努力為賓客提供更好的服務。真誠期待您的再次光臨!
Guest User
Selected Room (2 beds)
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 10, 2025
There is SM Plaza opposite the hotel and Metro Line 1, making travel very convenient.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Welcome to Xiamen Landscape Hotel. There are subways, shopping malls, and everything you need for eating, drinking, and entertainment near the hotel. There are direct buses to the airport and scenic spots, which is very convenient. I am glad to receive your satisfaction and wish you a pleasant journey.
Guest User
Selected Queen Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 24, 2024
The environment and service are very good! I have stayed here many times and will stay again next time I come! You can go to the SM mall across the street, which is very convenient! Recommend to friends who want it
Original TextTranslated by Google
Response from Property: Dear guests, hello! Very happy to receive your favorable comments! Your praise is our motivation to move forward. The hotel is strategically located and has convenient transportation. The large shopping mall is opposite and the healthy walking trail is nearby. We look forward to your next visit!