Linghai Hotel (Sunlight Rock Gangzaihou Beach Branch) Guest Reviews
4.8/5
Excellent
1309 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(1309)
Positive reviews(1288)
Reviews with photos/video(784)
Classy environment(264)
Delicious breakfast(232)
Nice sea view(207)
Excellent afternoon tea(206)
Close to beach(124)
Friendly front desk staff(62)
Perfect for kids(46)
Luggage delivery service(16)
Negative reviews(21)
HASHIMOTO YUKO
Guestroom - Sea-View (Balcony)
Stayed in Nov 2024
Travel with friends
2 review
3.7/5
Posted on Jan 2, 2025
Nice location and friendly&attending staff. Ocean view is also nice. The furniture and structure, especially the bathroom could be updated a little more. They have different locations throughout the island. Definitely want to try others.
Response from Property: [Exclusive location-adjacent to Sunlight Rock, Hongzi Hou Beach, Shuzhuang Garden, Piano Museum, etc.] Dear guests, thank you for taking the time to share your accommodation experience with us. We're delighted with our excellent location, friendly service, and stunning sea views. We appreciate your valuable feed back for furniture and bathroom renovations. As we are a century-old architectural renovation, we have been committed to preserving the original features while enhancing the comfort of modern living. Your sharing points us in the right direction, and we are currently planning some upgrades. We plan to introduce more modern and practical elements into the interior, especially the bathroom area, to ensure a more satisfying stay for all guests. I'm glad you're interested in exploring our other locations on the island. Each branch has its own unique style and characteristics, and we are confident that you will find more to love. We look forward to your visit again and hope to create more beautiful memories for you.
MiriamZ
Guestroom - Sea-View (Balcony)
Stayed in Jan 2024
Family
2 review
4.7/5
Amazing
Posted on Mar 3, 2024
Had a great family vacation stay at Linghai celebrated my son’s birthday in last minute plan with hotel staff recommendation and help. Hotel located about 15 mins walk from ferry station, but definitely worth for the view. Staffs and services are professional, great overall experience including the restaurants hotel thoughtfully recommended to guests for food safety and not getting tourist scams. Highly recommend the place, and would love to go back!
Response from Property: [Create a hotel brand famous for service] Dear guest, you have been working hard on your day's journey. Thank you for choosing Linghai. You will always be able to stay true to your original intention and provide warm hospitality and considerate service. Thank you for your evaluation of us. . Every happy smile from you is an encouragement and support to us. Our housekeeping ladies use their hard-working hands to clean the room spotlessly, so that you can still enjoy the warmth of home even when you are traveling thousands of miles away from home. Thank you for your continued support of our Linghai. Our partners are really touched and happy. We are honored to have such a loyal guest as you. We are very, very happy to share your stay experience. We will cherish everything and continue to work hard. , meet you, encounter beauty, everything is for you, I hope you like Linghai as always, Linghai is your second home in Gulangyu, your family will always be here waiting for you!
Jessie
Holiday Sunshine Room - Courtyard-View
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 17, 2024
We had a wonderful stay! The room was beautiful. The staff were really attentive and helpful. We really enjoyed the daily afternoon tea and the breakfasts. The staff will do your laundry for free too! Overall, would highly recommend this hotel and visiting Gulangyu generally
Response from Property: 【打造以服務著稱的酒店品牌】尊敬的賓客您好,您一天的旅途奔波辛苦啦,感謝您選擇聆海,不忘初心,方得始終,熱情好客,貼心服務,感謝您對於我們的評價。您的每一個幸福的微笑,對於我們來説都是一份鼓勵和支持。我們客房大姐用她們勤勞的雙手將房間打掃的一塵不染,為的是讓您旅行在外依然能享受家的温馨,即使是離家千里。感謝您一如既往的支持我們聆海,夥伴們真的是又感動又欣喜,我們為有您這樣忠實的客人而感到榮幸,非常非常開心能分享您的入住體驗,我們會好好珍惜着一切並繼續努力,遇見您,邂逅美好,一切為您所想,希望您一如既往喜歡聆海,聆海就是您在鼓浪嶼的第二個家,家人們永遠在這兒等您!
Paolo Carraro
Panoramic Suite A (With Balcony)
Stayed in Nov 2023
Couples
7 review
4.7/5
Amazing
Posted on Dec 26, 2023
The hotel is fantastic and the reception is very efficient and open. The location is great, quite close to the restaurant area but distant enough to be very calm and relaxing
Response from Property: 【打造以服務著稱的酒店品牌】尊敬的賓客您好,您一天的旅途奔波辛苦啦,感謝您選擇聆海,不忘初心,方得始終,熱情好客,貼心服務,感謝您對於我們的評價。您的每一個幸福的微笑,對於我們來説都是一份鼓勵和支持。我們客房大姐用她們勤勞的雙手將房間打掃的一塵不染,為的是讓您旅行在外依然能享受家的温馨,即使是離家千里。感謝您一如既往的支持我們聆海,夥伴們真的是又感動又欣喜,我們為有您這樣忠實的客人而感到榮幸,非常非常開心能分享您的入住體驗,我們會好好珍惜着一切並繼續努力,遇見您,邂逅美好,一切為您所想,希望您一如既往喜歡聆海,聆海就是您在鼓浪嶼的第二個家,家人們永遠在這兒等您!
Solosolotravel
Premier Suite - Sea-View (Terrace)
Stayed in Oct 2023
Family
4 review
3.2/5
Posted on Dec 1, 2023
When we arrived at the quarry it started to rain. The luggage pickup service was done by a middle aged man who seemed like a really nice guy, however he was ill-equipped for rainy weather. We walked through the rain and the luggage was completely soaked. (No buggy except for government related service, so the man used a trolley) the hotel room seemed sparse for its price, we booked the suite with panorama view. The night view is fantastic, but the toilet is easily choked, the staff came up to unclog the toilet explained that the piping was since time ancient and therefore cannot take any tissue. Luckily we only booked one night. Also the trip booking system seemed to hold the $$ for ‘preauthtorisation’ and the hotel requires you to pay again for the actual payment. Quite a number of guests were also buffled by this arrangement. Do take note of you are paying a guarantee to trip.com or the actual hotel. Only one young male staff was very enthusiastic and helpful, the rest did not seem like they want to work here. The atmosphere at front desk was generally quite gloomy.
Response from Property: 尊敬的客人您好,這次入住沒有給您百分百的滿意我們非常遺憾,我們依然懷着感恩的心謝謝親選擇我們聆海酒店,我們深知無論怎樣的處理方式都無法彌補已經給您造成的影響,針對您反映的雨天接引行李的問題,酒店管理人員十分重視,已安排專人對板車師傅在陰雨天氣狀況下接引行李進行專項培訓並嚴格要求按照酒店培訓內容裝備防雨設備來避免客人行李被雨淋到,確保不再出現此類問題。對於您提出的前台氛圍的問題,酒店第一時間對當日值班的同事進行溝通了解情況,感謝您給我們一次表示歉意的機會。您的意見我們一定會悉心聽取的,聆海人深知衹有在每一位客户真誠的鞭策下,聆海才會越來越好,小夥伴們才會越來越好。希望您下次到鼓浪嶼的時候再次選擇我們酒店,我們會盡最大的努力讓您住的舒心,住的開心。
Anonymous User
Panoramic Suite A (With Balcony)
Stayed in Nov 2022
Travel with friends
11 review
4.7/5
Amazing
Posted on Jan 4, 2023
Very spacious hotel with a balcony. Close to Gangzaihou Beach and many restaurants within walking distance.
Response from Property: Dear guests: Hello! The flowing stream is slow, the time is soft, thank you for your support, we failed to win your 5-point praise, we will continue to work hard, thank you for your support and love with full-score service, and look forward to your visit again~~
Houxiansen_kanbujianBlian
Romantic Room - Sea-View (Balcony)
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 30, 2024
ting hak
Response from Property: 【獨享優越位置——毗鄰日光巖、港仔後沙灘、淑莊花園、鋼琴博物館等等】感謝親對聆海的支持,聆海酒店坐落於鼓浪嶼地標式景點日光巖旁,周邊景點眾多,聆海正前方是港仔後沙灘,附近的知名景點還有淑莊花園、鋼琴博物館、美華浴場等,無論是遊玩觀光還是吃飯享受美食都十分方便,聆海的家人們也會用熱情貼心的服務為親洗去這一路的風塵僕僕,感受到身心的放鬆和愉悦,希望聆海短暫的陪伴能如旅途上的美景,能給親留下美好的回憶,再次感謝支持,期待與親的下次相遇~
Frederic Mathias
Romantic Room - Sea-View (Balcony)
Stayed in Jun 2022
Couples
41 review
5.0/5
Outstanding
Posted on Jul 12, 2022
Perfect location with seaview. We liked the friendly service as well as the afternoon tea and the breakfast. Highly recommend!
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is only to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really touched. Will continue to work hard to always be ready for you to come back anytime.
Guest User
Premier Suite - Sea-View (Terrace)
Stayed in Feb 2025
Family
9 review
5.0/5
Outstanding
Posted on Mar 6, 2025
A hotel with a lot of history. It is backed by Sunlight Rock and faces the sea. The view is great. It's just a little far from the ferry, and it takes about ten to twenty minutes to walk. Very close to the core attractions. The breakfast was delicious, with porridge and various side dishes, and the presentation was very exquisite. The most praiseworthy thing is their afternoon tea, whose craftsmanship is not inferior to that of the cake shop chefs. There is a girl working at the front desk during the day and a guy at night. There are always people here before twelve o'clock. Will be considerate to help with luggage. The only downside is that it was raining when I came and the room I booked was too big. I, a northerner, was really frozen. The air conditioner never got up to temperature. I also hope the store can improve. Then there are a lot of mosquitoes on the island. The store will provide mosquito coils and mosquito repellent. Don't be polite. More points. Otherwise I’m afraid I won’t be able to handle you coming 😂. Next time I have the chance to come to Gulangyu again, I will stay at their house again.
Original TextTranslated by Google
Response from Property: [Build a hotel brand known for its service] Dear guests, you have been traveling all day and you must be tired. Thank you for choosing Linghai. We will not forget our original intention and will always succeed. We are warm and hospitable and provide considerate service. Thank you for your evaluation of us. Every happy smile of yours is an encouragement and support to us. Our housekeeping ladies use their diligent hands to clean the rooms spotlessly, so that you can still enjoy the warmth of home when you are traveling, even if you are thousands of miles away from home. Thank you for your continued support to Linghai. We are really touched and delighted. We are honored to have such a loyal guest as you. We are very happy to share your stay experience. We will cherish everything and continue to work hard to meet you and encounter beauty. Everything is for your sake. I hope you will like Linghai as always. Linghai is your second home in Gulangyu. Your family will always be here waiting for you!
Guest User
Panoramic Suite A (With Balcony)
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 3, 2025
The hotel rooms are spacious and bright, with complete facilities. The hotel is very thoughtful and the courtyard landscape is very pleasant. It is especially suitable for children. It is very close to the beach and the Sunlight Rock Scenic Area. This is a hotel I will choose to stay in next time I go to Gulangyu. The hotel staff is very enthusiastic, and the housekeeper Fuan gave us a lot of help. It was a great experience.
Original TextTranslated by Google
Response from Property: [Build a hotel brand known for its service] Dear guests, you have been traveling all day and you must be tired. Thank you for choosing Linghai. We will not forget our original intention and will always succeed. We are warm and hospitable and provide considerate service. Thank you for your evaluation of us. Every happy smile of yours is an encouragement and support to us. Our housekeeping ladies use their diligent hands to clean the rooms spotlessly, so that you can still enjoy the warmth of home when you are traveling, even if you are thousands of miles away from home. Thank you for your continued support to Linghai. We are really touched and delighted. We are honored to have such a loyal guest as you. We are very happy to share your stay experience. We will cherish everything and continue to work hard to meet you and encounter beauty. Everything is for your sake. I hope you will like Linghai as always. Linghai is your second home in Gulangyu. Your family will always be here waiting for you!
Guest User
Guestroom - Sea-View (Balcony)
Stayed in Jan 2025
Couples
5 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The front desk service is very thoughtful, and there is a free luggage pick-up service, which is very convenient. I forgot to make an appointment with the hotel, and they took the initiative to contact me for an appointment, which is very considerate. The room is very large, a king-size bed room, and the view is really, really good. The room is also equipped with eye masks and noise-proof earplugs👍
Original TextTranslated by Google
Response from Property: [Build a hotel brand known for its service] Dear guests, you have been traveling all day and you must be tired. Thank you for choosing Linghai. We will not forget our original intention and will always succeed. We are warm and hospitable and provide considerate service. Thank you for your evaluation of us. Every happy smile of yours is an encouragement and support to us. Our housekeeping ladies use their diligent hands to clean the rooms spotlessly, so that you can still enjoy the warmth of home when you are traveling, even if you are thousands of miles away from home. Thank you for your continued support of Linghai. We are really touched and delighted. We are honored to have such a loyal guest as you. We are very happy to share your stay experience. We will cherish everything and continue to work hard to meet you and encounter beauty. Everything is for your sake. I hope you will like Linghai as always. Linghai is your second home in Gulangyu. Your family will always be here waiting for you~
Guest User
Romantic Room - Sea-View (Balcony)
Stayed in Jan 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 23, 2025
I was traveling for leisure, so I was very satisfied with the location, environment and service of the hotel. The breakfast was very rich. The staff was very warm and thoughtful. The hotel is very close to the beach and Sunlight Rock, and the surrounding area is relatively quiet. The hotel is a little far from the pier, and it takes 20 minutes to walk. It is a century-old villa, and the facilities are old but complete. The room and terrace are very spacious and comfortable. It is very quiet to fall asleep at night, and you can faintly hear the sound of the waves.
Original TextTranslated by Google
Response from Property: [Exclusive superior location - adjacent to Sunlight Rock, Gangzihou Beach, Shuzhuang Garden, Piano Museum, etc.] Thank you for your support of Linghai. Linghai Hotel is located next to Sunlight Rock, a landmark attraction on Gulangyu Island. There are many attractions around it. Gangzihou Beach is right in front of Linghai. Other famous attractions nearby include Shuzhuang Garden, Piano Museum, Meihua Bathing Beach, etc. It is very convenient for sightseeing or dining. Linghai's family will also use warm and caring service to wash away the dust of the journey for you, so that you can feel the relaxation and pleasure of your body and mind. I hope that Linghai's short company can be like the beautiful scenery on the journey, and can leave you with good memories. Thank you again for your support and look forward to meeting you next time~
Tangshiyuan
Holiday Sunshine Room - Courtyard-View
Stayed in Jan 2025
Solo travelers
4 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Facilities: The most satisfying thing is the TV! A super large 65-inch Xiaomi smart TV, which is super satisfying for me who likes to watch TV😍 Unfortunately, there is no smart toilet, which is a little regretful.
Environment: The environment is very good, and you can see the sea from the balcony~ Going down the steps at the entrance of the hotel, you can go directly to the beach, which is very close. I saw the first sunrise in my life.
The breakfast is very exquisite, but a little light, but very healthy!
Original TextTranslated by Google
Response from Property: [Exclusive superior location - adjacent to Sunlight Rock, Gangzihou Beach, Shuzhuang Garden, Piano Museum, etc.] Thank you for your support of Linghai. Linghai Hotel is located next to Sunlight Rock, a landmark attraction on Gulangyu Island. There are many attractions around it. Gangzihou Beach is right in front of Linghai. Other famous attractions nearby include Shuzhuang Garden, Piano Museum, Meihua Bathing Beach, etc. It is very convenient for sightseeing or dining. Linghai's family will also use warm and caring service to wash away the dust of the journey for you, so that you can feel the relaxation and pleasure of your body and mind. I hope that Linghai's short company can be like the beautiful scenery on the journey, and can leave you with good memories. Thank you again for your support and look forward to meeting you next time~
Youyou🦋
Selected Room - Sea-View (Terrace)
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel is in a great location, close to the Sunlight Rock scenic spot, and the environment is also great. The single-family villa we stayed in had a wide view in the room, especially the large terrace outside the room surprised us, we could see the Twin Towers from a distance!
The supporting services are also in place, the whole service is on call, and they also help to find a driver to pick up the luggage at the pier! The stay experience is good, I recommend it
Original TextTranslated by Google
6/9
Response from Property: [Exclusive superior location - adjacent to Sunlight Rock, Gangzihou Beach, Shuzhuang Garden, Piano Museum, etc.] Thank you for your support of Linghai. Linghai Hotel is located next to Sunlight Rock, a landmark attraction on Gulangyu Island. There are many attractions around it. Gangzihou Beach is right in front of Linghai. Other famous attractions nearby include Shuzhuang Garden, Piano Museum, Meihua Bathing Beach, etc. It is very convenient for sightseeing or dining. Linghai's family will also use warm and caring service to wash away the dust of the journey for you, so that you can feel the relaxation and pleasure of your body and mind. I hope that Linghai's short company can be like the beautiful scenery on the journey, and can leave you with good memories. Thank you again for your support and look forward to meeting you next time~
Guest User
Boutique Room (Balcony)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The location is excellent, the overall style is European, through the arched balcony, surrounded by fine-leaved banyan trees that are over a hundred years old, it is a style I like very much.
Original TextTranslated by Google
Response from Property: [Build a hotel brand known for its service] Dear guests, you have been busy all day. Thank you for choosing Linghai. We will not forget our original intention and will always succeed. We are warm and hospitable and provide considerate service. Thank you for your evaluation of us. Every happy smile of yours is an encouragement and support to us. Our housekeeping ladies use their diligent hands to clean the rooms spotlessly, so that you can still enjoy the warmth of home when you are traveling, even if you are thousands of miles away from home. Thank you for your continued support to Linghai. We are really touched and delighted. We are honored to have such a loyal guest as you. We are very happy to share your stay experience. We will cherish everything and continue to work hard to meet you and encounter beauty. Everything is for your sake. I hope you will like Linghai as always. Linghai is your second home in Gulangyu Island. Your family will always be here waiting for you!