No. 509 Huandao North Road, Huli District, Xiamen, Fujian, ChinaView Hotel Details
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Holiday Inn Express Xiamen Airport Zone Guest Reviews
4.6/5
Very Good
1456 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1456)
Positive reviews(1418)
Reviews with photos/video(250)
Delicious breakfast(172)
Nice sea view(167)
Easy to get around(150)
Close to airport(123)
Friendly front desk staff(117)
Large rooms(96)
Perfect for business trips(57)
Tasty restaurant(21)
Negative reviews(38)
Cole palmer
Cozy 2-bed Room
Stayed in Feb 2025
Couples
36 review
3.0/5
Posted on Mar 12, 2025
close to airport but nothing around the area. Room is basic, cleanness is a the problem, I found some red stain on my pillow. Breakfast is plain and basic
Response from Property: Dear guest,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced, particularly with the room cleanliness and breakfast variety.We will certainly share this with our hotel's management team. We look forward to your next trip!Sincerely,IHG Social Listening Team
Matt 1231980
Sea-view Double Room
Stayed in Nov 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Dec 7, 2024
Good place
Response from Property: Dear Guest,Thank you for your positive feedback!Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable stay for all our guests. Looking forward to serving you again soon!Best regards,IHG Social Listening Team
Anonymous User
Sea-view Twin Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Comfortable and affordable
Nice scenary from room.
Recommended to give it a try
Response from Property: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel comfortable and affordable, with beautiful views from your room. Your recommendation means a lot to us. We look forward to welcoming you back soon!Best regards,IHG Social Listening Team
abihroy
Boutique Twin Room
Stayed in Aug 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Oct 8, 2024
I stayed on an overnight layover in Xiamen. The hotel is clean, comfortable, and not very far from the airport—12 minutes at night with no traffic; 21 minutes in the morning with rush hour traffic. Excellent service and attentive staff—everyone was very helpful! The breakfast was just okay, but there were enough options that you will find something you want to eat. Great value for the price. Thanks for a great stay!
Response from Property: Dear Guest,Thank you so much for taking the time to to write a review. We are thrilled to hear that you found our hotel clean, comfortable, and conveniently located near the airport. Your appreciation for our excellent service and attentive staff means a lot to us, and we're glad to know that everyone was helpful to you.Regarding breakfast, we're glad to hear that there were enough options to satisfy your taste. We're constantly striving to improve our offerings, and your feedback is invaluable.Thank you once again for choosing our hotel and for your wonderful review. We look forward to welcoming you back soon!Warm regards,IHG Social Listening Team
Heidi J Cilliers
Sea-view Twin Room
Stayed in May 2024
Family
15 review
4.7/5
Amazing
Posted on Jul 3, 2024
I really enjoyed the experience.
Response from Property: Dear Guest,Thank you for your kind words and for sharing your wonderful experience with us. We are thrilled to hear that you thoroughly enjoyed your stay at our hotel. Your satisfaction is our greatest reward, and we strive to provide an exceptional experience for every guest.We hope to have the pleasure of welcoming you back soon.Best regards,IHG Social Listening Team
Guest User
Cozy 2-bed Room
Stayed in Jun 2024
Solo travelers
17 review
4.2/5
Very Good
Posted on Aug 30, 2024
a decent airport hotel. around a 10-15 minute taxi ride away. large room. not a great choice for vegetarians at breakfast. staff very helpful and clean room.
Response from Property: Dear guest,Thank you for your feedback! We appreciate your comments on the spaciousness of our rooms, as well as the cleanliness and helpfulness of our staff.Regarding breakfast options, we apologize if our vegetarian selection did not fully meet your expectations. We are always looking to improve our offerings and will take your feedback into consideration for future enhancements.We hope to welcome you back in the future and provide an even better experience for you. Have a great day!Best Regards,IHG Social Listening Team
Erkaa
Cozy 2-bed Room
Stayed in Dec 2023
Family
10 review
4.7/5
Amazing
Posted on Jan 20, 2024
Good service, fast and friendly. The arrangement of the bathroom is good, the sink and the hair fan are separated from the seat and the shower. Thank you, it saves more time. the view from the window is amazing
Response from Property: Dear guest,Thank you for sharing your stay experience. Our hotel provides fresh and stylish guest rooms with high-speed internet, comfortable and soft bedding, and user-friendly shower spaces to offer you a high-quality stay experience. Each of our team members strives to provide every customer with a comfortable and warm environment and a humble and comprehensive service attitude, just hoping to add beautiful memories to your journey.Looking forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Guest User
Sea-view Double Room
Stayed in Nov 2023
Solo travelers
7 review
4.5/5
Great
Posted on Feb 12, 2024
A nice hotel that was only a short taxi ride away from the airport. Room was clean and spacious. Check-in and check-out were fast and efficient. Breakfast service was great.
Response from Property: Dear guest,Thanks for choosing to stay with us. We are delighted to know that our cleanliness, staff service and hotel's location provided were up to your par.During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them.We look forward to exceeding expectations on your next stay.Best Regards,IHG Social Listening Team
Palmy263
Boutique Twin Room
Stayed in Apr 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on May 26, 2024
As always excellent service by the staff breakfast served well before time enabling to be on time for the flight value for money though the stay was for only few hour
Response from Property: Dear Guest,Thank you for your kind words! We are delighted to hear that our staff provided you with excellent service. We strive to provide value for money, even for shorter stays, and appreciate your recognition of our efforts.We hope to have you back again soon. Thank you for choosing our hotel and have a safe and pleasant journey!Best regards,IHG Social Listening Team
Bahridin
Sea-view Twin Room
Stayed in Mar 2024
Business travelers
31 review
4.5/5
Great
Posted on May 1, 2024
Overall not bad, rooms clean and spacious, all amenities available. Breakfast also not bad, they have variety of dishes for foreigners. Location also not bad, very close to the airport
Response from Property: Dear Guest,Thank you for your feedback and for choosing our hotel. We appreciate your acknowledgment of our clean and spacious rooms, as well as the availability of all amenities. We strive to ensure that our guests feel comfortable and have all the necessities they need.We appreciate your compliment on our breakfast as well. We pride ourselves in providing a variety of dishes, including options for our foreign guests.The hotel's location, which is very close to the airport, is another aspect that you found satisfactory. This strategic location is indeed convenient for our guests who are traveling to and from the airport.We hope to welcome you back again soon and provide you with an even better experience. Best Regards,IHG Social Listening Team
George (Guangbin)
Boutique Twin Room
Stayed in Mar 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Apr 21, 2024
Good location with lots of close by activities. Clean but I don’t like the smoking room. Worth well for the price.
Response from Property: Dear Guest,Thank you for your feedback! We are glad to hear that you enjoyed the good location of our hotel with plenty of nearby activities. We strive to provide a clean and comfortable environment for all our guests.Regarding the smoking room, we apologize if it didn't meet your expectations. During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them.We hope to have the opportunity to serve you again in the future. Best regards,IHG Social Listening Team
Guest User
Boutique Twin Room
Stayed in Feb 2024
Business travelers
2 review
4.5/5
Great
Posted on Mar 19, 2024
Nice hotel
Response from Property: Dear Guest,Thank you for your kind words! We are delighted to hear that you enjoyed your stay at our hotel and found it to be nice.We strive to provide our guests with a comfortable and enjoyable experience, and it is always gratifying to receive positive feedback. Your satisfaction is our top priority, and we will continue to work hard to maintain our high standards of service and accommodation.We hope that you will choose to stay with us again in the future and experience even more of what our hotel has to offer. If you have any suggestions or recommendations for improvement, please feel free to share them with us. We always welcome feedback from our guests and use it to continually enhance our services.Once again, thank you for your kind words and support. We look forward to welcoming you back soon!Best regards,IHG Social Listening Team
georgia22
Boutique Twin Room
Stayed in Mar 2024
Travel with friends
7 review
4.5/5
Great
Posted on Apr 8, 2024
This hotel was great for a long layover as it is close to the airport. The beds were very comfortable, the room was clean and big. When we arrived, check in was very smooth and Zoey Zeng at the front desk was super helpful and even upgraded our room for free.
Response from Property: Dear Guest,Thank you so much for your wonderful feedback on our hotel! It's indeed a great advantage for our hotel to be located close to the airport, providing convenience for guests like you.We are thrilled that you found the beds comfortable and the room clean and spacious. Your comfort and satisfaction are our top priorities, and it's great to know that we met your expectations.Moreover, we are extremely proud of our staff, especially Zoey Zeng at the front desk. Her professionalism, helpfulness, and kindness are a testament to the high standards we set for our team.We look forward to welcoming you again in the future and providing you with an even better experience.Best regards,IHG Social Listening Team
Joao Antenor
Cozy 2-bed Room
Stayed in Mar 2024
Business travelers
12 review
4.2/5
Very Good
Posted on Apr 28, 2024
Nice hotel, like the service, specially the breakfast attendant was very helpful.
Response from Property: Dear guest, Thank you for your positive feedback! We are glad to hear that you enjoyed your stay at our hotel and appreciate the breakfast attendant's helpful service. We strive to provide excellent service to all our guests and are committed to creating a comfortable and enjoyable experience for everyone. We look forward to welcoming you back again in the future.Best Regards,IHG Social Listening Team
Guest User
Boutique Twin Room
Stayed in Jun 2024
Travel with friends
4 review
3.7/5
Posted on Aug 19, 2024
It was a good choice of hotel close to the airport.
Response from Property: Dear guest, Thank you so much for taking the time to to write a review.We're delighted to hear that our hotel was a great choice for you, especially given its proximity to the airport. We strive to offer convenient locations for our guests, making it easy to reach your destination and enjoy your stay. During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them.Best Regards,IHG Social Listening Team