Crystal Orange Hotel Xi'an Dayan Pagoda The Grand Tang Mall Reviews
Crystal Orange Hotel Xi'an Dayan Pagoda The Grand Tang Mall
No.105 Cuihua Road, Yanta District, Xi'an, Shaanxi, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
2813 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2813)
Positive reviews(2772)
Reviews with photos/video(627)
Friendly front desk staff(407)
Delicious breakfast(240)
Easy to get around(194)
Close to scenic area(96)
Perfect for kids(60)
Tasty coffee(32)
Has rooms for families(18)
Awesome gym(18)
Negative reviews(41)
YOKE KWAI
Superior Queen Room
Stayed in May 2024
Couples
32 review
9.0/10
Great
Posted on Jul 5, 2024
The hotel is good and in a great location, 1km to Tang Dynasty City. The room is clean and spacious. The bed is comfortable. The soundproofing is average.The breakfast is good, Friendly front desk service.
Response from Property: Dear guest: Hello!Thank you very much for sharing your overall stay experience. We apologize for any inconvenience caused. We attach great importance to the opinions and suggestions of every guest, which greatly helps us to continuously improve our quality. The hotel management attaches great importance to the unpleasant experience it has caused you. The hotel has prepared various room types with different layouts for guests to choose from. We look forward to the opportunity for you to try our different style rooms and hope to provide you with a different check-in experience! Looking forward to your next visit and wishing you a happy life!General Manager: Liu Jiahao
Guest User
Queen Room
Stayed in Aug 2024
Couples
3 review
9.5/10
Amazing
Posted on Sep 23, 2024
The hotel was clean and tidy. It was a 20 minute walk from Datang Everbright City and 20 minute taxi to the old city wall. The receptionists are helpful and were patient with my slow, sentence by sentence approach translation conversations. We enjoyed our stay!
环境干净整洁,地理位置便利,服务好,前台的婵婵给了我们很多热心的帮助,我们非常喜欢住在西安这家桔子水晶酒店的体验。
Response from Property: 尊敬的賓客: 您好!感謝您對桔子水晶大雁塔酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,也隨時歡迎您向我們提出寶貴的意見,期待您的再次光臨! 酒店總經理:劉嘉豪
Mingliu
Deluxe Queen Room
Stayed in Aug 2024
Couples
6 review
9.0/10
Great
Posted on Sep 12, 2024
The hotel is walkable from the wild goose pagoda area and it’s not on a major street so getting a ride is not much of an issue. We switched rooms a few times due to different issues (smell, dirtiness of the walls/bugs in the lights/noise/tv) but the front desk staff have been friendly and helpful with the challenges. I would suggest staying on a higher floor and check out the room and equipments before committing for multiple nights. Also the bathroom photos posted did not match what the hotel gave us. The photos posted showed more counter space and a bright white/grey bathroom. What I got was no extra counter space around the sink and the bathroom is dark brown with low lights. I was told that’s how all the rooms are so the photos online are inaccurate.
Response from Property: Dear guest: Thank you for staying at the Orange Crystal Big Wild Goose Pagoda Datang Sleepless City Hotel. Unfortunately, we did not provide you with a perfect stay experience. We will carefully verify the issues you mentioned. Thank you for your feedback, and we hope to provide you with a more satisfactory stay experience on your next stay. We look forward to your next visit! Hotel General Manager: Liu Jiahao
我是铭铭
Queen Room
Stayed in Apr 2024
Couples
2 review
10.0/10
Outstanding
Posted on May 25, 2024
Very clean and the rooms have smart technology intergrated in them! Breakfast was yummy as well
Response from Property: Dear guest: Hello! Thank you for staying at Orange Crystal Xi'an Big Wild Goose Pagoda Datang Night City Hotel and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the happiness that this journey has brought to you. This is what our service staff have always pursued, and it will also become the driving force for us to constantly strive for progress. Crystal journey, accompanied by crystals, looks forward to meeting you again! Hotel General Manager: Liu Jiahao
Anonymous User
Queen Room
Stayed in Jan 2024
Family
19 review
9.5/10
Amazing
Posted on Feb 11, 2024
The service at the hotel was excellent. The staff were all very helpful. The rooms are modern and clean. The location is walking distance from metro and Dayanta.
The breakfast is pretty good. However, the canteen for the restaurant is too small for the size of the hotel. This is ok if you're single, because people sit at counters or share, but families often had to stand around waiting for someone to finish eating. This should be looked at.
Response from Property: Dear guests: Hello! Thank you very much for choosing Crystal Orange Big Wild Goose Pagoda Datang Evernight City Hotel! We deeply regret that your stay was not satisfactory. We hope to have the opportunity to communicate more with you and give us more valuable suggestions. We will do every service aspect meticulously and live up to your high expectations for the hotel! welcome next time! Hotel General Manager: Liu Jiahao
Ouni
Queen Room
Stayed in Dec 2023
Couples
21 review
10.0/10
Outstanding
Posted on Feb 6, 2024
Sublime. Everything was great as usual. This was my 3rd booking at this exact hotel and they deliver every time.
Cannot be understated how nice it is. Location is great for local cuisine and just a little walk away from the Everbright City.
(Dumpling queen on the opposite side of the hotel is a must try)
Response from Property: 尊敬的賓客: 您好,感謝您選擇桔子水晶酒店,您的認可和肯定是我們最大的工作動力心,我們本着為服務好每一位顧客的原則,讓來的每一位客人都能有到家的感受而努力,歡迎您隨時關注我們,希望下次來能給您帶來新的體驗,衷心地期待您的再次光臨,我們在等您。 酒店總經理:劉嘉豪
wafiqah
Family Room
Stayed in Oct 2023
Family
2 review
10.0/10
Outstanding
Posted on Nov 5, 2023
The service was absolutely amazing. The women at the counter were beyond helpful, shout out to Wang, Jiaxiang, and 婵 you were all incredible, and made our stay a wonderful experience. The rooms are also very spacious, and clean. Location is very good and central. I would highly recommend this hotel 谢谢
Response from Property: Dear guest, hello! We have always adhered to providing personalized services that are cost-effective for every guest who checks in. From the moment you check in, we strive to provide every guest with every service detail to experience exceptional check-in enjoyment, striving to provide every guest with satisfactory and surprising services. Perfect personalized service, creating value through service, is our eternal goal and will continue to be pursued. We will continue to work hard to provide you and more customers with better and more thoughtful services. I hope to bring you a homelike experience during your trip to Chengdu, and I sincerely look forward to your return with family and friends. Wishing you a pleasant life. Hotel General Manager: Liu Jiahao
Anonymous User
Queen Room
Stayed in Feb 2024
Family
8 review
10.0/10
Outstanding
Posted on Jun 16, 2024
Is a nice hotel and their services were good.
Response from Property: 尊敬的賓客: 您好! 感謝您入住桔子水晶西安大雁塔大唐不夜城酒店並分享您的入住體驗!很高興酒店的地理位置和房間都得到您的認可,通過您的認可,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的 ,這也將成為我們不斷進取的動力,晶致旅途,水晶相伴,期待與您的再次相遇! 總經理——劉嘉豪
Tony6677
Superior Queen Room
Stayed in Jun 2023
Business travelers
204 review
10.0/10
Outstanding
Posted on Aug 2, 2023
The hotel is located nearby Huangpu river ,the hotel room is so clean and service is also nice
Response from Property: Dear guests: Hello! Thank you for staying at Orange Crystal Xi'an Big Wild Goose Pagoda Tang Dynasty City Hotel. These are what we should do. As a high-end brand of Huazhu, our service purpose is to create a high-quality and convenient accommodation environment for guests, so that they can feel as comfortable and at home in the hotel and truly experience the feeling of being at home! So we will continue to serve every guest well! No matter how long the future is, cherish every encounter with you! Looking forward to the next beautiful encounter with you! General Manager: Liu Jiahao
Guest User
Superior Queen Room
Stayed in Jun 2023
Family
4 review
10.0/10
Outstanding
Posted on Jul 23, 2023
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: 尊敬的賓客:非常感謝您選擇入住桔子水晶西安大雁塔大雁塔大唐不夜城酒店,並在百忙之中對您的入住體驗做出分享,您的滿意不僅是對我們工作的認可,更給尚在考量的其他客人予以幫助。水晶將“常懷感恩之心,從顧客的角度看問題”作為第一服務宗旨,您的滿意是我們最大的追求。喜歡水晶請把我們推薦給更多的客人哦,期待您的再次光臨!總經理——劉嘉豪
juanna3676
Queen Room
Stayed in Apr 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on May 22, 2025
The room is small, clean and cozy.
Environment: It is about 1.5 kilometers away from Big Wild Goose Pagoda, Tang Dynasty City, Xi'an Film Studio and Shaanxi Museum, which is very convenient.
Service: The floor service is thoughtful and enthusiastic, and the front desk reception is also very good, especially Huahua, who patiently and carefully explains and helps you see how to book a room more appropriately. It is a very good experience.
Original TextTranslated by Google
Response from Property: Dear guests:
Thank you for your recognition of us! Providing clean and comfortable rooms and warm and professional services to every guest is our unchanging commitment. Your satisfaction is the greatest encouragement to us. We are glad that we can let you experience the most cost-effective stay experience. We look forward to your visit again. We will continue to work hard to bring you more considerate services! I wish you a happy life and a smooth journey!
Hotel General Manager: Liu Jiahao
Guest User
Queen Room
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 20, 2025
A very satisfying trip. This is my first time choosing Crystal Hotel. Their service is really good and professional. Jiajia at the front desk provided very good service. It was very hot and she sent me an ice drink. It was very considerate and meticulous. I would choose them first.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for choosing to stay at Orange Crystal Xi'an Big Wild Goose Pagoda Tang Dynasty Hotel and giving us a good review! We will continue to provide you with a clean, comfortable, friendly and convenient accommodation environment. We strive to create a place for guests to sleep well. We look forward to your next visit. I wish you a happy life! General Manager—Liu Jiahao
Guest User
2-bed Room
Stayed in Mar 2025
Business travelers
26 review
9.5/10
Amazing
Posted on Apr 10, 2025
I stayed at the Orange Crystal Hotel in Xiong'an for two days and felt very good. I continued to book this hotel when I came to Xi'an. The hotel is in a very advantageous location. It is about 15 minutes' walk to the Big Wild Goose Pagoda, the Tang Dynasty City, the Shaanxi Provincial History Museum, etc. The hotel is on the street and backed by a small science and technology park. Turn right and you will see a variety of local restaurants and snacks. Although the hotel lobby is not large, it has all kinds of facilities (including free coffee machines and several kinds of tea). There are laundry rooms, gyms, and visitor rooms on the left and right passages of the lobby. The bedroom and washroom (bathroom, toilet) of the twin standard room are completely separated, with clear functions and no interference, which is very scientific. The room adopts an intelligent style, bright lighting, dry and clean, which is especially suitable for business travel. There are basic types of food for breakfast. The restaurant is located on the 7th floor (top floor) and the environment is bright. The lady at the front desk is quick, straightforward, skilled in business, and warm and generous. Unfortunately, the hotel does not have its own parking lot, but rents a three-dimensional parking garage from other units in the backyard (need to be put on the shelf). The garage is about 150 meters away from the hotel entrance. It is very inconvenient to get in and out with heavy luggage. Once the car is in the garage, it is not convenient to get clothes from the car temporarily. We drove there in the afternoon. The car was too heavy and too wide to fit in the garage. The ground floor was full. I even cancelled the hotel reservation for a while, and then renewed it after another car left. Self-driving travelers need to consider this.
Original TextTranslated by Google
6/15
Response from Property: Dear guest:
Hello! Thank you very much for choosing to stay at Xi'an Orange Crystal Hotel and sharing such a detailed and pertinent review! We are very happy to learn that you are satisfied with the hotel's location, room design, intelligent facilities and front desk service. Your recognition is a great encouragement to us.
We apologize for the parking problem you mentioned. Due to the limitations of the hotel's building planning, it is currently impossible to provide its own parking lot. We need to use the three-dimensional parking garage of the cooperative unit. We are deeply sorry for the inconvenience caused to you. We have recorded your feedback and will actively communicate with the garage management to strive to optimize the parking process. At the same time, we will also make relevant reminders in advance when guests make reservations so that self-driving travelers can better arrange their itineraries.
Your suggestions are very important to us. We will continue to improve the service details and strive to provide every guest with a more convenient and comfortable stay experience. Looking forward to your visit again and wish you a pleasant journey!
Hotel General Manager——Liu Jiahao
Guest User
Queen Room
Stayed in Apr 2025
Family
14 review
10.0/10
Outstanding
Posted on May 19, 2025
In addition to the good service attitude, the quality is also very high. You can choose any TV or movie, and Xiaodu is there to keep you company. The whole family loves this hotel and will stay there again when we come to Xi'an in the future! Very good!
Original TextTranslated by Google
Response from Property: Dear guest:
Thank you for your love and support! We are glad that you and your family enjoy our services and facilities, especially the TV and Xiaodu. Your satisfaction is our greatest motivation. We look forward to bringing you a more pleasant stay experience next time you come to Xi'an! I wish you a pleasant journey and look forward to seeing you again!
Hotel General Manager: Liu Jiahao
chanel69
2-bed Room
Stayed in Apr 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on May 12, 2025
The hotel service is very good, Lili is very enthusiastic, the service attitude is particularly good, the sanitation is very clean, the hotel is close to the scenic area, access is very convenient, and the overall is very comfortable. Orange has never let me down, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and leaving such a heartwarming review! Your praise for Lili's service is as warm as the spring sun, which makes us feel warm. We always believe that service is the soul of the hotel, and your recognition is our greatest motivation to move forward. The hotel is conveniently located, close to scenic spots. We hope it will become a warm harbor for your journey and add convenience and comfort to your travel. Orange Crystal Hotel will continue to uphold its craftsmanship and polish every detail, striving for perfection in both sanitary environment and service quality. We look forward to continuing to create more wonderful and unforgettable travel experiences for you in the days to come! Hotel General Manager: Liu Jiahao