IntercityHotel Xi'an Qujiang Reviews

Response from Property: Dear guest,：thank you for your kind words! We're delighted to hear that you found our environment clean and our staff friendly. Your feedback means a lot to us, and we'll keep up the good work to ensure every guest enjoys a pleasant stay. Looking forward to seeing you again soon!

Response from Property: Dear customer, thank you very much for your comment! We are always committed to providing high-quality service to every customer. Your affirmation is our greatest motivation. We will continue to work hard to continuously improve service quality and ensure that every link is perfect. If you have any questions or suggestions in future use, please feel free to contact us. We will serve you wholeheartedly. Looking forward to your next visit. Wish you a happy life and all the best! Thanks again for your support and trust.

Response from Property: Dear guest: Thank you very much for your detailed and high evaluation of our hotel facilities and service team! It is our pleasure to leave a lasting impression on you. Miss Dong Yaping will also be inspired by your praise. We will continue to work hard to bring a more perfect experience to every guest and look forward to your visit again!

Response from Property: Dear guest, thank you very much for choosing Intercity Hotel. The hotel bathroom is located at No. 369 Cuihua Road. It is about a 10-15 minute walk from the Datang Evernight City Scenic Area. The location is excellent. We look forward to your visit again. Thank you.

Response from Property: Dear guest, thank you very much for your recognition of Intercity Hotel. We look forward to your visit again. Thank you!

Response from Property: Dear guest: Thank you for choosing and staying in our hotel and for your comprehensive review of us. The hotel is in an excellent location and is very close to Xi'an's famous tourist attractions, the Big Wild Goose Pagoda, the Tang Dynasty Evernight City and the History Museum. All rooms in the hotel use... It has fully automatic facilities, separate wet and dry bathrooms, nutritious German and Chinese breakfasts, and high-quality services to welcome every guest. We look forward to your visit again!

Response from Property: Dear guest: You really have a pair of eyes that discover beauty. Your review about us is very detailed. It is very comprehensive from the location of our hotel, facilities, services, room items, and surrounding attractions. It seems that we have left a deep impression on you during your trip. Thank you for your review and promotion, which can let more people know us and like us.

Response from Property: Dear guest: We are very sorry to bring you a bad check-in experience. We have recorded the problems and situations you mentioned. The hotel will strengthen the training and assessment of room attendants and managers in room rounds. The hotel Different room types have different sizes and prices. If you have any questions during your stay, you can contact the front desk as soon as possible. We will also solve the problem for you as soon as possible. I also wish you success in your work and a happy life.

Response from Property: Dear guest, we are very sorry for bringing you such a bad stay experience. We deeply apologize for the front desk staff playing games during working hours, poor attitude and slow check-in. This is a serious violation of our service guidelines and we will definitely deal with it seriously and strengthen management. Regarding the decoration on the upper floor and the inability to turn off the TV, which caused you not to have a good night's sleep, we are deeply sorry for the great pain and inconvenience it has caused you, and we are filled with self-blame. And sincerely hope to gain your tolerance and understanding. We hope that you will give us another opportunity and let us prove our changes and improvements with practical actions to create a perfect stay experience for you.

Response from Property: Dear guest, we are very sorry to bring you a bad stay experience. The hotel has carried out professional formaldehyde removal and obtained a qualified test report before it was put into operation. We have also provided air purifiers for guests. Thank you for mentioning this. We will improve the problem. Looking forward to your visit again, thank you!

Response from Property: Dear guest, we are very sorry for bringing you such a bad stay experience. We will immediately check for moisture problems in the room and increase ventilation. At the same time, we will actively find the root cause and take effective improvement measures to ensure the comfortable stay of subsequent guests. Once again, we sincerely apologize for the inconvenience caused to you.

Response from Property: Dear guest: After hearing your decisive evaluation, we feel extremely guilty and remorseful. It would be our dereliction of duty not to leave you with a good stay. We are fully aware that this has brought you great disappointment, and we will take the existing problems seriously and make every effort to rectify them. Whether it is services, sanitation or facilities, we will carry out comprehensive improvements and optimizations. We hope that in the future we will have the opportunity to regain your trust through practical actions and create a satisfactory stay for you. Sorry again for making you feel bad.

Response from Property: 尊敬的客人：看到您洋洋灑灑寫下這麼多溢美之詞，我們全體工作人員滿心都是感動與榮幸！從您踏入酒店的那一刻起，為您打造一場難忘的入住體驗就是我們共同的目標。能讓您滿意房間的全自動化格局，我們很欣慰。這是我們精心挑選與設計的成果，就是希望能為您帶來便捷又舒適的居住感受。主動致電詢問房間情況、為您免費升級房型，這些都是我們希望能讓您感受到我們用心的小舉動。而工作人員熱情的態度，更是我們服務理念的生動體現，每一位員工都深知，讓客人像在家一樣自在，是我們義不容辭的責任。在您生日這個特別的日子裏，能參與其中並送上祝福，我們倍感幸運。雖然下午茶被您婉拒，但我們還是希望能給您留下一份特別的記憶，所以準備了小驚喜。沒想到一場比賽的結果，打亂了您續住的計劃，沒關係，我們理解您的心情。電競世界輸贏常有，可我們相信，未來IG戰隊定能重振雄風，再次帶來熱血沸騰的時刻。您的再次選擇是對我們最大的褒獎，下次您來西安，不管是為了緊張刺激的比賽，還是悠然愜意的旅行，我們都已準備就緒。會以更貼心的服務、更温暖的關懷，迎接您的到來，讓您每次入住都能收穫滿滿驚喜與快樂，期待與您再次相逢！

Response from Property: 親愛的客人，太開心能再次迎來您的入住，也超感動您對我們的持續認可！我們始終努力維持高標準，就盼着能給像您這樣的老朋友熟悉又安心的體驗。房間佈置、衞生清潔還有設施配備，都是我們用心打磨的成果，能契合您的喜好，我們特別有成就感。前台的小零食是我們的一點小心意，希望給您的旅途添份甜。您的支持是我們前進的動力，期待下次與您重逢，一定為您準備更多驚喜！