Hyatt Regency Wuhan Optics Valley

Hyatt Regency Wuhan Optics Valley Reviews

Hyatt Regency Wuhan Optics Valley

No. 1077 Luoyu Road, Hongshan District, Wuhan, Hubei, 430074, ChinaView Hotel Details
Hyatt Regency Wuhan Optics Valley
Hyatt Regency Wuhan Optics ValleyHyatt Regency Wuhan Optics ValleyHyatt Regency Wuhan Optics Valley
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Hyatt Regency Wuhan Optics Valley Guest Reviews

4.7/5
Outstanding
3004 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3004)
Positive reviews(2933)
Reviews with photos/video(542)
Friendly front desk staff(374)
Well designed(201)
Delicious breakfast(139)
Well decorated(138)
Perfect for business trips(87)
Close to metro(69)
Great swimming pool(36)
Delicious buffet(21)
Negative reviews(68)
Tom
Regency Executive Suite
Stayed in Jan 2025
Solo travelers
2 review
4.7/5
Amazing
Posted on Feb 20, 2025
Everything was exceptional but two things: 1. my room temperature was very hot 27C and I called to complain about it every morning during my stay. technician came and fix it but the problem happened the next day again and again... frustrating! 2. breakfast is very poor and low quality. really surprised me the hotel don't invest in good breakfast like other good hotels in Wuhan.
QING
2 Twin Beds
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Location is very good only a few steps from the metro station. Breakfast is full of choices. Only negative point is too low bed.
Response from Property: Dear guest, Thank you for your review. We're glad you liked our location and breakfast. Sorry about the low bed. We'll look into it. Hope to see you again!
Terrycho
1 King Bed High-rise View
Stayed in Oct 2024
Couples
10 review
4.7/5
Amazing
Posted on Nov 18, 2024
It was quite luxury and big room. Also staff of front desk was really nice and kind. If I come near here, I wil definatelyl stay again.
Response from Property: Dear guest, we are truly delighted to receive your high praise. Our hotel aims to offer luxurious rooms and excellent service. The kindness of our front desk staff is just a reflection of our hospitality. We look forward to welcoming you back whenever you are near, and will strive to provide you with another remarkable stay.
Guest User
1 King Bed
Stayed in Jan 2025
Business travelers
2 review
4.7/5
Amazing
Posted on Mar 3, 2025
The hotel is good but the lighting environment was too dark.
Johannes Jurie
1 King Bed，Club Access
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Great hotel. Very good service.The room was very clean and well maintained. The restaurant has good food and the staff was very welcoming. The swimming pool and spa staff were very kind help.
Response from Property: Dear Guest,Warmest greetings from the City of Lakes.Thank you for taking your time to write us your feedback.Your generous compliments in regards to room conditions, service quality and food has been well noted and communicated with the Hotel Team. Your recognition and continuous support will always encourage us to strive for better products and services.We look forward to welcoming you back in the near future.Thank you.
Guest User
2 Twin Beds
Stayed in Nov 2023
Solo travelers
24 review
4.7/5
Amazing
Posted on Dec 25, 2023
Very nice and good service, located well for my visit. I did think it was odd that you need a room key to use the lobby bathroom, which was actually an issue when I met my friend for tea and he needed to use it, and then again, after I checked out, before I made the long journey to the airport.
Response from Property: Dear Guest, warmest greetings from Hyatt Regency Wuhan Optics Valley. Thank you for taking your time to write us your feedback. Your generous compliments in regards to location and service has been well noted and communicated with the hotel team. Your recognition and continuous support will always encourage us to strive for better products and services. As for lobby bathroom, it does require a key to use. Before the key policy came out, many outsiders would come in and use lobby bathroom, creating unpleasant experience for in house guests and cleaning pressure for on duty associates. Apologies for any incurred inconvenience but please always feel free to contact lobby associates for access when no key is in hand. They will be happy to assist. Looking forward to welcoming you back in the near future. Thank you.
Mr. Potaaato
1 King Bed High-rise View
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Verrry good hotel, better than most hotel that I've ever been. Love from Canada.
주옥
1 King Bed
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 16, 2023
Staff are all very kind and room was very comfortable.
Response from Property: Warmest greetings from the City of Lakes. Thank you for taking your time to write us your feedback. It has been a great pleasure to read your comments based on your recent stays. Your generous compliments has been well noted and communicated with my whole Team. Your recognition and continuous support will always encourage us to strive for better products and services. The hotel team look forward to welcoming you back in the near future.
Jay n gatti
1 King Bed
Stayed in May 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Pretty clean and very friendly stuff the rooms are dope and quite
Response from Property: Dear guest, Thank you for taking your time to write us your feedback.It has been a great pleasure to read your comments based on your recent stays. Your generous compliments in regards to room and staff are well received and appreciated. Your recognition and continuous support will always encourage us to strive for better products and services.The hotel team are looking forward to welcoming you back in the near future.Thank you.
Vaishali
2 Twin Beds
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Really liked the property
Anonymous User
1 King Bed
Stayed in Nov 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 13, 2023
Great place great service everybody was nice blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah
Response from Property: Greetings from Hyatt Regency Wuhan Optics Valley. We are grateful for your feedback. It is our pleasure to have you here and we very much look forward to welcoming you back in your next trip to Wuhan.
Guest User
1 King Bed High-rise View
Stayed in Jan 2025
Other
20 review
5.0/5
Outstanding
Posted on Mar 9, 2025
very good
Alaa seven
2 Twin Beds
Stayed in Jan 2024
Other
13 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Best hotel, love it 😍
WangXing
1 King Bed
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Nice hotel!
Guest User
2 Twin Beds High-rise View
Stayed in Jan 2024
Couples
1 review
4.0/5
Very Good
Posted on Feb 13, 2024
Great service.
Response from Property: Dear guest, warmest greetings from Hyatt Regency Wuhan Optics Valley. Thank you for sharing your recent stay with us. Your generous compliments are well received and shared with the hotel team. Your kind words will always encourage us to strive for better products and services. We look forward to hosting you again in the near future.