Midtown Residence Surabaya

Midtown Residence Surabaya Reviews

Midtown Residence Surabaya

Jl. Ngagel No.123, Ngagel, Kec. Wonokromo, Ngagel, Wonokromo, Surabaya, East Java, 60262, IndonesiaSee Hotel Details
Midtown Residence Surabaya
Midtown Residence SurabayaMidtown Residence SurabayaMidtown Residence Surabaya
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1 night

Guest Reviews

8.9/10
Very Good
117 review
Verified reviews
Location8.7
Amenities8.9
Service9.2
Cleanliness8.8
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All reviews(117)
Positive reviews(114)
Reviews with photos/video(40)
Awesome stay(34)
Awesome rooms(18)
Great service(18)
Great location(10)
Loved the view(5)
Many amenities(5)
Delicious breakfast(5)
Large rooms(4)
Negative reviews(3)
Guest User
Studio Splendid King
Stayed in Nov 2024
Family
2 review
9.0/10
Great
Posted on Dec 27, 2024
The hotel is strategically located, especially if you bring your own car. The rooms are large, the amenities are amazing, the facilities are great, such as a children swimming pool and a small infinity pool, a gym, a child playground, and a restaurant. The breakfast options are also great with a lot of variation. The cleanliness, however, can be further improved: one of the four pillow sheet is a bit dirty, and the AC can be further maintained as it is not as cool as we expect. The best thing, however, is the price as it is not that expensive, making this hotel a great value for money.
6/8
Response from Property: Dear Sirs,"We’re thrilled to receive your positive feedback! It’s fantastic to hear that our hotel lived up to your expectations and provided an exceptional stay. We duly apologize about the cleanliness and AC, and we already forward this to the department concerned for further improvement. Thank you for choosing us, and we look forward towelcoming you back." Kind RegardsManagement
Guest User
Studio Splendid Style King
Stayed in Nov 2024
Solo traveler
63 review
8.5/10
Very Good
Posted on Dec 30, 2024
It's my second stay in this nice hotel. Please refer to my previous review about this hitel
6/9
Response from Property: Dear Sirs,"We’re thrilled to receive your positive feedback! It’s fantastic to hear that our hotel lived up to your expectations and provided an exceptional stay. Thank you for choosing us, and we look forward to welcoming you back." Kind RegardsManagement
Guest User
Studio Splendid Style King
Stayed in May 2025
Couple
2 review
5.0/10
Posted on Jun 25, 2025
Everything was good, but there are a lot of cockroaches. I first stayed in the room on the 6th floor, but there were so many cockroaches that I moved the room to the 11th floor. But there are few cockroaches, but they came out. Other services were fine.
Response from Property: Dear Value Guest,"Thank you for your feedback. We apologize that your stay at our hotel was not up to the standard we strive for. We take your comments seriously and will work on making the necessary improvements." Kind RegardsManagement Midtown Residence Surabaya
Galuh
Studio Splendid King
Stayed in Feb 2025
Solo traveler
4 review
9.0/10
Great
Posted on Apr 20, 2025
Midtown Residence Surabaya is suitable for those looking for spacious rooms and complete facilities in Surabaya. However, do take note of some drawbacks that may affect your comfort.
Response from Property: Dear Mr/s Galuh,We appreciate your kind words! It’s wonderful to hear that our hotel delivered the quality and service you were hoping for. Thank you for your positive review, and we look forward to having you stay with us again.Kind RegardsManagement Midtown Residence Surabaya
Guest User
Studio Splendid Style King
Stayed in Jan 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Feb 8, 2025
very nice and spacious room. checkin and checkout is very fast as well
Response from Property: Dear Value Guest, "Thank you for the excellent review! We’re delighted that our hotel met your high standards and provided a memorable experience. Your feedback is greatly appreciated, and we hope to host you again soon." Kind RegardsManagement Midtown Residence Surabaya
Yaz
Fabulous King Style
Stayed in Feb 2025
Couple
8 review
9.5/10
Amazing
Posted on May 1, 2025
Great hotel. Amazing customer service
Response from Property: Dear Yaz,Thank you for the excellent review! We’re delighted that our hotel met your high standards and provided a memorable experience. Your feedback is greatly appreciated, and we hope to host you again soon.Kind RegardsManagement Midtown Residence Surabaya
Anonymous User
Studio Splendid King
Stayed in Nov 2023
Business traveler
31 review
10/10
Outstanding
Posted on Jan 2, 2024
very comfortable room clean and cozy, delicious food and nice service
Response from Property: Der Sirs,, We greatly appreciate you choosing to stay with us and also taking the time to share your experience with us. Your description of our property sums us up perfectly and we're pleased that you found Midtown Residence Surabaya so suitable for your needs. Thanks again for staying with us and we'd love to see you back soon. Kind Regards Management Midtown Residence Surabaya
Neverstopexploring32
Studio Splendid Twin
Stayed in Sep 2023
Family
23 review
8.5/10
Very Good
Posted on Oct 29, 2023
Good hotel with a lot of facilities and good view. However, it is a bit too far away from the tourist areas and main walking street
Response from Property: Dear Sirs,It was a great pleasure having you stay at Midtown Residence Surabaya and Thank you for your positive feedback.Thanks for your most kind words that Midtown Residence Surabaya was good hotel with a lot of facilities and good view.Thanks again for staying with us and we'd love to see you back soonKind RegardsMidtown Residence Surabaya.
ADINDA NAURA
Studio Splendid Style King
Stayed in Mar 2024
Family
3 review
10/10
Outstanding
Posted on Apr 15, 2024
best hotel in this budget that i've ever been!! dekat kemana2, staff ramah, fasilitas bagus. will repeat booking
Response from Property: Dear Adinda Naura, Thank you for the review and rating given to Midtown Residence Surabaya. We are happy that you feel comfortable staying at our hotel. We look forward to welcoming you and your family back to our hotel. Warm Greetings from the Management of Midtown Residence Surabaya
Imamkr
Studio Splendid Style King
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 22, 2024
The hotel is clean and comfortable
Response from Property: Dear Imamkr,"Thank you for the excellent review! We’re delighted that our hotel met your high standards Your feedback is greatly appreciated, and we hope to host you again soon."Kind RegardsManagement
Chi Wai Raymond
Studio Splendid King
Stayed in Dec 2023
Solo traveler
32 review
10/10
Outstanding
Posted on Jan 18, 2024
Very good stay. Room is very clean and comfortable. For sure will come back again in the future.
Response from Property: Dear Chi Wai Raymond,Thank you for your kind feedback for Midtown Residence Surabaya. Your feedback regard Room was clean and comfortable and will came back again, we will share this kind of feedback to our team member. Thank you very much and look forward to welcoming you back at our hotel.Kind RegardsManagement Midtown Residence Surabaya
Tegar Eka
Fabulous King Style
Stayed in Dec 2023
Family
1 review
10/10
Outstanding
Posted on Jan 19, 2024
Great hotel with spacious room. It's really comfy stay in there. I'll recommend to my colleagues
Response from Property: Dear Tegar Eka,Thank you for your rating and good review for Midtown Residence Surabaya.Great Hotel spacious room and will recommend to your colleagues. Thank you very much and look forward to welcoming you back at our hotel.Kind RegardsManagement Midtown Residence Surabaya
Anonymous User
Studio Splendid King
Stayed in Jul 2023
Couple
33 review
10/10
Outstanding
Posted on Aug 31, 2023
Great. Perfect. Thankyou so much! Hav a great time here. Clean
Response from Property: Dear Sirs, We greatly appreciate you choosing to stay with us and also taking the time to share your experience with us. Your description of our property sums us up perfectly and we're pleased that you found Midtown Residence Surabaya so suitable for your needs. Thank you for staying with us and we'd love to see you back soon. Kind Regards Management Midtown Residence Surabaya
Max
Studio Splendid King
Stayed in Feb 2025
Couple
8 review
9.5/10
Amazing
Posted on Mar 9, 2025
Had a good stay.
Response from Property: Dear Max,"We’re thrilled to receive your positive feedback! It’s fantastic to hear that our hotel lived upto your expectations and provided an exceptional stay. Thank you for choosing us, and we look forward towelcoming you back." Kind RegardsManagement MRS
Su Sucipto
Fabulous King
Stayed in Aug 2024
Business traveler
17 review
10/10
Outstanding
Posted on Sep 26, 2024
Nice hotel, clean and comfort
Response from Property: Dear Mr/s Su Sucipto,"We appreciate your kind words! It’s wonderful to hear that our hotel delivered the quality and service you were hoping for. Thank you for your positive review, and we look forward to having you stay with us again.Best RegardsManagement Midtown Residence Surabaya