Great Diponegoro Hotel Surabaya

Great Diponegoro Hotel Surabaya Reviews

Great Diponegoro Hotel Surabaya

Jl. Diponegoro No.215, Darmo, Kec. Wonokromo, Darmo, Wonokromo, Surabaya, East Java, 60241, IndonesiaView Hotel Details
Great Diponegoro Hotel Surabaya
Great Diponegoro Hotel SurabayaGreat Diponegoro Hotel SurabayaGreat Diponegoro Hotel Surabaya
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Great Diponegoro Hotel Surabaya Guest Reviews

4.5/5
Great
317 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(317)
Positive reviews(312)
Reviews with photos/video(146)
Clean and tidy(35)
Awesome stay(31)
Awesome rooms(24)
Friendly staff(19)
Great location(18)
Convenient location(11)
Great value for money(8)
Negative reviews(5)
Anonymous User
Superior Room
Stayed in Jan 2025
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Great location. Room is clean, spacious, nice and comfortable. Very friendly staff. Will repeat again to stay here in future. Very recommended.
Response from Property: Dear Mr./Ms. Guest, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management
Anonymous User
Deluxe Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 27, 2025
This was the second time we stayed in this hotel, and the experience was always awesome. We really liked the room that we booked this time, and the vibes the view and the experience was good. Unfortunately I find the dishes during breakfast were quite bland and the choice was so limited, but we really like the relocations on the top floors, got really good views, and made the whole breakfast quite enjoyable. Regardless we will always recommend this hotel and definitely will stay here again in the future, 😁
Response from Property: Dear Mr./Ms. Guest, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We would like to apologize for the unpleasant and unexpected moments that you experienced at our Hotel. We have forwarded your review to the relevant Department for our internal evaluation in order to provide better service in the future. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management
Masha And The Bear
Deluxe Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
This is my first time staying here and I'm really happy. The room is clean and the food is also quite delicious. Maybe if the hotel added a playground, it would be more fun so the kids would be happy.
Response from Property: Dear Mr./Ms. Masha, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management
Gusti Pradhana
Superior Room
Stayed in Feb 2025
Couples
11 review
5.0/5
Outstanding
Posted on Mar 15, 2025
Very good staycation and hospitality. Clean, smells good great
Tham Eng Fong
Superior Room
Stayed in Oct 2024
Solo travelers
4 review
1.5/5
Posted on Nov 16, 2024
Not worth the price,towel dirty,bed smelly,pillows dirty n smelly.theroom too conpact,no sound proof. Floor scratching sounds whole night. Will not go back again
Response from Property: Dear Mr./Ms Tham Eng Fong,First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad that you share your experience on our Hotel reviews page. We apologize for the unpleasant moment and not according to your expectations at our Hotel. We have submitted your review to the relevant department for our internal evaluation in order to provide better service in the future. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards,Management
previouslyonz
Deluxe Room
Stayed in Oct 2024
Couples
24 review
4.5/5
Great
Posted on Nov 4, 2024
Clean room in a nice spot in Surabaya. Check ins & out are a little bit slow, about 15 minutes. The thing that disturb us the most is how the room is not soundproof at all. We can even make out what other people are saying in the room next to us, even we can hear the TV from others' room :( Our superior room has no minibar, but I fancy the sofa in the room. Overall it's just fine.
Response from Property: Dear Mr./Ms. previouslyonz, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management
Amursidi
Suite Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
I had a very pleasant stay at the Great Diponegoro Hotel. The staff are very helpful and friendly. I stayed for a week and did not have a single bad experience during my stay. My absolute favorite is the Teh Pucuk refill after every cleaning service haha love it. Thanks for the wonderful experience. Will definitely be back!
Response from Property: Dear Mr./Ms. Amursidi,First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad that you share your experience on our Hotel reviews page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management
Mario renato
Deluxe Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Great experience
Response from Property: Dear Mr./Ms. Mario,Pertama kami ucapkan terima kasih telah memilih Great Diponegoro Hotel Surabaya sebagai akomodasi anda selama di Surabaya dan meluangkan waktu untuk menulis ulasan untuk kami. Kami senang anda berbagi pengalaman di laman ulasan Hotel kami. Kami senantiasa menunggu kedatangan anda selanjutnya. Terima kasih and have a Great day. Best Regards,Management
Mr. Chin Best
Suite Room
Stayed in Aug 2024
Solo travelers
38 review
4.0/5
Very Good
Posted on Nov 4, 2024
this is a good hotel if you looking for the bigger rooms with a cheaper price. very worth it to stay at this hotel. you can choose this hotel if you want it
Response from Property: Dear Mr./Ms. Chin Best, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management
Anonymous User
Superior Room
Stayed in Jul 2024
Couples
15 review
4.0/5
Very Good
Posted on Sep 4, 2024
Room was as shown as in the pictures, had everything mentioned as well. Most importantly, aircon was cold πŸ‘πŸ» Loved that the hotel provided individual bolsters 🀣 Location is oretty accessible and you can get by anywhere quick with GoJek.
Response from Property: Dear Mr./Ms. Guest, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad that you share your experience on our Hotel reviews page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management
drkhalil alzuhairy
Deluxe Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Nice place , but in a small room, no fridge, not flexible in check in even the rooms is empty, in addition they looking benefit from the early check in, but th staff so nice and political
Response from Property: Dear Mr./Ms. drkhalil,Pertama kami ucapkan terima kasih telah memilih Great Diponegoro Hotel Surabaya sebagai akomodasi anda selama di Surabaya dan meluangkan waktu untuk menulis ulasan untuk kami. Kami senang anda berbagi pengalaman di laman ulasan Hotel kami. Kami sampaikan permohonan maaf perihal moment kurang menyenangkan dan tidak sesuai ekspektasi yang anda alami di Hotel kami. Ulasan anda telah kami sampaikan kepada Department terkait untuk evaluasi internal kami agar memberikan pelayanan yang lebih baik ke depannya. Kami senantiasa menunggu kedatangan anda selanjutnya. Terima kasih and have a Great day. Best Regards,Management
iqballfrmsyh
Superior Room
Stayed in Jan 2025
Solo travelers
1 review
3.2/5
Posted on Feb 27, 2025
UNTUK HOUSEKEEPING MASA DI JAM 04:30 SEENAKNYA BUKA PINTU KAMAR YANG ADA ORANGNYA ! PADAHAL UDAH DI KUNCI ! . GANGGU ORANG LAGI ISTIRAHAT AJA ! ALASAN KARNA SALAH KAMAR MAU KASIH PENGERING RAMBUT , ITU JAM 04:30 GAWAJAR HEY!
Response from Property: Dear Mr./Ms. iqballfrmsyh,Pertama kami ucapkan terima kasih telah memilih Great Diponegoro Hotel Surabaya sebagai akomodasi anda selama di Surabaya dan meluangkan waktu untuk menulis ulasan untuk kami. Kami senang anda berbagi pengalaman di laman ulasan Hotel kami. Kami sampaikan permohonan maaf perihal moment kurang menyenangkan dan tidak sesuai ekspektasi yang anda alami di Hotel kami. Ulasan anda telah kami sampaikan kepada Department terkait untuk evaluasi internal kami agar memberikan pelayanan yang lebih baik ke depannya. Kami senantiasa menunggu kedatangan anda selanjutnya. Terima kasih and have a Great day. Best Regards,Management
Little
Superior Room
Stayed in Dec 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 13, 2025
Overall is good
Response from Property: Dear Mr./Ms. Little,First of all we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards,Management
Anonymous User
Deluxe Room
Stayed in Feb 2025
Solo travelers
2 review
4.5/5
Great
Posted on Mar 25, 2025
the room is quiet and all good until the air conditioning comes dropping off water πŸ˜­πŸ™
Guest User
Superior Room
Stayed in Dec 2024
Couples
2 review
4.0/5
Very Good
Posted on Feb 20, 2025
The room is not soundproof , can hear from the room next to mine very loud, the shower drainage is kinda clogged (draining took so long but its still works), facility is good, very spacious, window showing straight to the road, amenities is ok
Response from Property: Dear Mr./Ms. Guest,First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad that you share your experience on our Hotel reviews page. We are always waiting for your next arrival. Thank you and have a Great day.Best Regards,Management