3551 Carrington Rd, Central Okanagan, British Columbia, V4T 3L8, CanadaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
136 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(136)
Positive reviews(35)
Reviews with photos/video(10)
Awesome stay(14)
Clean and tidy(12)
Awesome rooms(12)
Awesome amenities(10)
Great service(8)
Great location(4)
Convenient location(4)
Negative reviews(1)
Frozen13
Studio, 2 Queen, Lake View
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 15, 2025
Love the view and location.
Breakfast can be better, but the room with facilities is great.
Didnt know the slide at pool was out of service before we book.
Response from Property: Thank you for your feedback! We're glad you enjoyed the view, location, and in-room facilities.Just to clarify—the pool and waterslide were not out of service during your stay. Waterslide hours are listed in the welcome packet provided at check-in, as well as on the signage in the pool area. In the future, please feel free to ask any of our team members—we're always happy to assist and provide any information you need to make the most of your stay.We appreciate your comments and hope to welcome you back soon!
Anonymous User
Studio With Two Queen Beds And City View
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 13, 2025
Amazing stay – highly recommended!
This place was fantastic! Free parking with plenty of space, and the building is new, clean, and very comfortable. The room had a modern TV and even a Bluetooth speaker, which was a nice touch. There’s also a kitchen, so we could cook our own meals – super convenient.
Breakfast was delicious, and we enjoyed the indoor pool. We didn’t try the water slide, but it looked like so much fun – perfect for kids!
If I ever visit Kelowna again, I’ll definitely stay here. Highly recommend!
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the modern amenities, convenient kitchen, delicious breakfast, and indoor pool. The water slide is definitely a favorite for kids, and we hope you get to try it next time! We look forward to welcoming you back on your next visit to West Kelowna.
Karin Hsu
Studio With Two Queen Beds And City View
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 30, 2025
We stayed three night this time, it was our second visit! Room was clean, breakfast was great! Our room with lake view was amazing!
Josephine304
Studio, 1 King Bed, Non Smoking
Stayed in Apr 2025
Couple
12 review
9.5/10
Amazing
Posted on May 16, 2025
The hotel is modern and quiet. It is nearby a golf course. The staff is kind and helpful. The room is clean and awesome. There is a kitchen in the room. Breakfast is good. But the shower water is too weak.
Guest User
Studio With Two Queen Beds And City View
Stayed in Mar 2025
Family
6 review
9.0/10
Great
Posted on Apr 27, 2025
The location was good. Walmart and Superstore were nearby the hotel. 5 to 10 minutes driving distance to some famous wineries in BC. We were assigned to the top floor which was quiet. The only complaint from me was the shower. The water was not hot and not enough water pressure.
Emma
Studio, 1 King Bed, Non Smoking
Stayed in Sep 2024
Family
13 review
10/10
Outstanding
Posted on Nov 5, 2024
Nice place to stay
Clean and good location. Good for Family trip
Tk112
Studio, 1 King Bed, Non Smoking
Stayed in Mar 2025
Solo traveler
9 review
8.5/10
Very Good
Posted on Jul 5, 2025
Little far from the city centre but other than that good clean hotel
Response from Property: Thank you for your comment! While we're located a bit away from downtown Kelowna, we're glad to hear you enjoyed your stay. We hope the peaceful setting and clean, comfortable accommodations made your visit a pleasant one. Looking forward to welcoming you again!
Yonghui
1 Bedroom Suite, 1 Queen, Sofa bed, City view
Stayed in Oct 2024
Family
3 review
9.5/10
Amazing
Posted on Nov 25, 2024
Second time staying here. It's great overall, great location great staff, great service, great kitchen in the room. I will definitely come back again. The only disappointment was at the end, there was a massive amount of people got locked out of the door during their late check out and even after front desk reactivated the card key, people were still locked out. At the end room service had to come to open the door for each and everyone.
Anonymous User
Studio With Two Queen Beds And City View
Stayed in Mar 2025
Family
8 review
9.0/10
Great
Posted on Jun 19, 2025
Nice and good customer service
Response from Property: Thank you for your kind words! We're glad you enjoyed your stay and appreciated our customer service. We look forward to welcoming you back soon!
Man Kit
Studio, 2 Queen Beds, Balcony, Lake View
Stayed in Jun 2023
Family
24 review
9.5/10
Amazing
Posted on Jul 25, 2023
I booked this hotel in the last minute. Beyond my expectation, it is a very nice and clean hotel. The view in my room was great. The staff was friendly and the facilities are pretty new too. I will come back this hotel when I visit Kelowna next time.
Cheung Sum
Studio, 1 King Bed, Non Smoking
Stayed in Jun 2023
Family
7 review
10/10
Outstanding
Posted on Jul 29, 2023
New and clean, room is excellent with everything you need!!
Guest User
Studio With Two Queen Beds And City View
Stayed in Apr 2024
Family
1 review
9.5/10
Amazing
Posted on May 21, 2024
Highly recommend
SellMike
Studio, 1 King Bed, Non Smoking
Stayed in Aug 2022
Couple
1 review
10/10
Outstanding
Posted on Sep 22, 2022
Thoroughly enjoyed our overnight stay on 20th Sept. The gym was functional and spacious enough to raise the heart rate and ensure that I had a good work out. Loved the bedroom and the layout. Pristine and very well thought out. Breakfast was more than plentiful and lots of variety. Best of all the rate was awesome for all of the above.Well satisfied 😁.
litony
Studio, 2 Queen Beds, Non Smoking
Stayed in Jul 2022
Family
1 review
5.0/10
Posted on Aug 26, 2022
The hotel gave me 2nd floor room with big machine noise( from 1st floor mechnical room), I wasted over 1 hour to change the room, but so far the hotel manager didn't contact with me. And in the room you can heard next room talking and third floor walking sound. The hotel room cleaning is good and front desk is good.