No.363 Wenchang Avenue, Wenchang, Hainan, 571300, ChinaView Hotel Details
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Yijia International Hotel Guest Reviews
4.1/5
83 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(83)
Positive reviews(64)
Reviews with photos/video(10)
Awesome stay(8)
Classy environment(5)
Great location(5)
Average sound insulation(2)
Easy to get around(2)
Convenient parking(2)
Friendly front desk staff(2)
Negative reviews(19)
Kukuh
Guestroom (Double Bed)
Stayed in Jun 2023
Solo travelers
23 review
2.2/5
Posted on Aug 30, 2023
Good location
Response from Property: We are very sorry for the inconvenience caused to you. We will deal with some problems in our work as soon as possible. Our progress needs your witness. Looking forward to your next stay
Guest User
Guestroom (2 Beds) (Balcony)
Stayed in Feb 2024
Family
3 review
1.5/5
Posted on Apr 5, 2024
It was dusty and smelled of mold. The water leaked from the tank and soaked the entire toilet. The pillows were so hard.
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Response from Property: We are extremely sorry for the inconvenience this check-in has caused you!
Xuanchengba
Deluxe Parent-child Suite
Stayed in Apr 2024
Family
82 review
3.7/5
Posted on May 14, 2024
Although the hotel is not located in the main urban area, it is convenient to enter and exit Wenchang. The hotel has convenient parking. Although it is located in a complex-like building, the business atmosphere is not strong. The service at the front desk feels average, which may be a common problem of Hainan hotels. The hotel room area is still large enough, but the division of the suite is not very reasonable, and it feels average to live in.
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Response from Property: We sincerely apologize for your two orders and hope you can give us another chance to check our services and equipment! Thanks again!
Guest User
Guestroom (Double Bed)
Stayed in Feb 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Mar 31, 2024
The top of the room was moldy, and it was a bit uncomfortable to look up.
I called the front desk service for the first time and someone answered the phone. No one answered the phone after 11 o'clock.
There was hair on the bed, it is recommended to rectify it.
Original TextTranslated by Google
Response from Property: Thank you for your comments and suggestions. We have rectified the problem at the front desk. This phenomenon in the room has been issued for repair. We hope you can come again to test our adjustment work and service! The hotel is located on Wenchang Avenue, close to the train station and the highway. There is no congestion in and out. With your room card, you can swim on the top floor of the hotel for free. The scenery is exclusive. If time conditions permit, you can also watch the rocket launch!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2024
Family
3 review
4.0/5
Very Good
Posted on Feb 20, 2024
It's OK, it's close to the sea, and there are fewer things for breakfast this time than before
Original TextTranslated by Google
Response from Property: Guest guest, guest guest, thank you for your interest in our hotel. The issue of breakfast varieties is already being adjusted. The hotel is located on Wenchang Avenue, close to the train station and the highway. There is no congestion in and out. With your room card, you can swim on the top floor of the hotel for free. The scenery is exclusive. If time conditions permit, you can also watch the rocket launch! We look forward to your visit again.
Guest User
Guestroom (2 Beds)
Stayed in Dec 2023
Family
35 review
2.5/5
Posted on Jan 31, 2024
The hotel facilities indicated that there was a heated swimming pool and a children's playground, so I booked it, but in the end, both were closed. Isn't this a lie? I don't know how Ctrip reviewed it.
The room I was given was facing a very noisy device, so noisy that I had to shout to talk, let alone sleep. Later, the hotel changed the room and it was quieter.
Original TextTranslated by Google
Response from Property: Guest Guest Guest Officer, thank you for your comments and suggestions on the hotel. As for the swimming pool and children's playground you mentioned, the swimming pool cannot be opened due to weather conditions and being on the top floor when you check in. The children's playground is temporarily unable to operate due to the expiration of the partner contract, and we have also strengthened improvements. The hotel is located on Wenchang Avenue, close to the train station and the highway. There is no congestion in and out. With your room card, you can swim on the top floor of the hotel for free. The scenery is exclusive. If time conditions permit, you can also watch the rocket launch! We look forward to your visit again!
Fuermosifeixiang
Guestroom (2 Beds)
Stayed in Sep 2023
Travel with friends
49 review
3.0/5
Posted on Dec 25, 2023
Almost no service, not worth recommending
Original TextTranslated by Google
Response from Property: Guest, guest, guest, please don't be like this. Isn't this going to hurt the hearts of everyone? Your comments and suggestions have been received and will be investigated and punished immediately! The hotel is located on Wenchang Avenue, close to the train station and the highway. There is no congestion in and out. With your room card, you can swim on the top floor of the hotel for free. The scenery is exclusive. If time conditions permit, you can also watch the rocket launch! We look forward to your visit again!
鄧小瑱
European-Style Executive Room (Double Bed)
Stayed in Jun 2023
Family
11 review
5.0/5
Outstanding
Posted on Jul 22, 2023
The room was clean and tidy
The service from the front desk clerk was pretty good
The location is very good
Convenient and good parking
It's a pity that the elevator is filled with a strong smell of smoke (you have to hold your breath when taking the elevator😂)
Original TextTranslated by Google
Response from Property: Thank you for your valuable opinion. The elevator problem has been solved. Welcome to visit again.
Yangconghengaoxing
Guestroom (2 Beds)
Stayed in Jan 2024
Family
16 review
3.7/5
Posted on Feb 14, 2024
The room smells musty, the sheets are clean, and I can't find the source of the smell
Original TextTranslated by Google
Response from Property: Before the beginning of summer in Hainan, it is the rainy season. We have also strengthened the work of removing moisture and mold, and have dedicated people to handle it. The hotel is located on Wenchang Avenue, close to the train station and the highway, and there is no congestion in and out. With the room card, you can go to the top floor of the hotel for free. Swimming, exclusive scenery, and if time conditions permit, you can also watch a rocket launch! We look forward to your visit again!
Anonymous User
Guestroom (2 Beds) (Balcony)
Stayed in Jan 2024
Family
16 review
2.0/5
Posted on Feb 13, 2024
Poor hygiene, bad environment, went to breakfast and said there was nothing to eat
Original TextTranslated by Google
Response from Property: Guest guest, guest guest, guest guest, thank you for your comments and suggestions about the hotel. We will also improve the breakfast issue. The hotel is located on Wenchang Avenue, close to the train station and the highway. There is no congestion in and out. With your room card, you can swim on the top floor of the hotel for free. The scenery is exclusive. If time conditions permit, you can also watch the rocket launch! We look forward to your visit again!
Guest User
European-Style Executive Room (Double Bed)
Stayed in Mar 2023
Family
4 review
2.5/5
Posted on Apr 26, 2023
The overall feeling is not very good. The facilities listed at the time of booking, such as children's playground and swimming pool, were gone when I went there! The children's playground will no longer exist as early as 2022. I don't understand why Trip.com didn't go to understand the truth, and still listed the above facilities in its App as existing. When I found that the facilities were wrong, I went to check the reservation price again, and the difference was 100 yuan! 😡😡I would say that the price of more than 100 yuan a day is acceptable without a children's playground and swimming pool, but I really can't accept it when I book it for nearly 300 yuan a night! 🤬 It is best to find Trip.com customer service, they are very efficient, I asked to change the order for free, they can do it, and finally I can get the money back and transfer to another hotel. But I personally hope that Trip.com will check the facilities of the hotel, especially the hotels in mainland China, they do not have a website at all, we only trust the information on Trip.com!
Original TextTranslated by Google
Response from Property: Hello, first of all, thank you for your comments and suggestions! There are still swimming pools, but they are only open according to the season, because on the top floor, there are seasonal requirements, and they are usually only open in the second half of April! Children's Amusement Park is a rental project, temporarily closed due to various reasons! We did not update in time, sorry for the inconvenience caused to you!
Guest User
Guestroom (2 Beds) (Balcony)
Stayed in Jan 2024
Family
4 review
1.0/5
Posted on Feb 12, 2024
Very bad, bad review, remind everyone not to live there again.
Original TextTranslated by Google
Response from Property: Guest, guest, guest, please don't be like this. Isn't this going to hurt the hearts of everyone? The hotel is located on Wenchang Avenue, close to the train station and the highway. There is no congestion in and out. With your room card, you can swim on the top floor of the hotel for free. The scenery is exclusive. If time conditions permit, you can also watch the rocket launch! We look forward to your visit again!
Guest User
Guestroom (Double Bed)
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 10, 2024
Clean and sanitary, good service attitude
Original TextTranslated by Google
Response from Property: 萬分感謝您的好評,酒店位於文昌大道,靠近火車站、高速路,進出不擁堵,憑房卡還可以免費到酒店頂樓游泳,風景獨家,在時間條件允許的情況下還可以觀看火箭發射哦!
Qiang
European-Style Executive Room (2 Beds)
Stayed in Sep 2023
Booked for others
3 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Good location. Nice environment.........................convenient...............
Original TextTranslated by Google
Response from Property: Thank you for your review. I am glad to receive your satisfaction. I am happy to serve you and look forward to your stay again.
Guest User
Guestroom (2 Beds)
Stayed in Jul 2023
Family
32 review
2.0/5
Posted on Aug 16, 2023
The front desk was not professional at all. I asked him to deduct 80 yuan for breakfast but he refused and asked me to deduct it from the deposit. After I checked out, he returned all the deposit to me but didn't deduct it. I was annoyed for the whole day and I will definitely not stay in this hotel next time.
Original TextTranslated by Google
Response from Property: Thank you for your review. We have received your feedback and have strengthened training. We will deal with some problems in our work as soon as possible. We need your witness for our progress. Looking forward to your next stay