Taoyuan Xiaozhu Litang Homestay (Weihai Station Hanlefang) Reviews

Response from Property: 您也是很棒的客人

Response from Property: We are really sorry for the bad check-in experience you had. Regarding your request to cancel the last night of your two-night reservation for free, we explained to you that according to the platform regulations, you can cancel for free three days before check-in. We were told that we could not cancel on the day of check-in. The compensation you mentioned is nonsense. There are chat records. You cannot deliberately give you a bad review just because we don't let you check out. It really makes us feel disappointed. We checked out at around 7 o'clock the next night. I would like to ask how we can refund you the second night's room fee if we check out at this time. We deliberately posted photos of the room where you stayed for two days. You think that you didn't pay you the check-out fee, so you must take revenge on us, right? 😮‍💨 On the day of check-in, we were allowed to check in more than two hours in advance. I believe you can see clearly how the elder sister cleaned the room. We change the sheets and quilt covers for each guest, and we know best whether it is clean or not. Because we don't pay you the check-out fee, our malicious bad review is indeed very lethal, but we also hope that friends who book rooms later will open their eyes and read the full text to know the ins and outs of the matter and how this bad review came about.

Response from Property: Hanlefang is a business district that has been popular for more than 10 years. Basically, the buildings are very old, but we have carefully decorated the rooms. The real thing is exactly the same as the picture. Regarding the location issue, we are a B&B (all independent properties), not a hotel (on an entire building). Ctrip allows B&B properties to be listed under the name of a store within 1 km. Our properties are all in the Hanlefang Business District. Inside. You placed the order at noon. We feel very guilty for not contacting you in time, so we apologize to you and are willing to compensate you. However, if you developed a rash three or four days after returning home, you complained to Ctrip and asked us to compensate you. , it is really difficult for us to understand, and our compensation amount did not meet your satisfaction and failed to fulfill your wishes, so we have this negative review. Well, I would like to say that it is our fault and we humbly accept and correct it, but for pro slander (our ratings are bought), we will also use legal weapons in a timely manner to protect our reputation for careful management! You must be legally responsible for what you say. Although our store is small, we operate it carefully and carefully every step of the way. Every guest who stays is our God. I always believe that God is watching what we do. With more than 100 reviews, everyone is not stupid. Justice is in the heart!

Response from Property: Our room can accommodate up to 3 guests, as stated on the platform. The water outage is an emergency. Thank you for your understanding. We are a homestay and have sent you the check-in instructions. Each guest will be cleaned individually, but if you have any needs during your stay, please contact me and I will handle the cleaning for you. I told you that too. Finally, regarding the bathroom issue, no guests have reported this issue so far, but when you brought it up I told you that I have a dedicated team that can come to your home to check, and if there is a real problem I can help you resolve it, but you said that wasn't necessary. I want to say here that we are serious about running the B&B and we are not going to do it today and not do it tomorrow, so we will treat every guest seriously. We will solve any problems in a timely manner and conduct regular inspections in all aspects. I just hope that everyone has a good stay experience. Thank you for your feedback. We will work harder and wish you a happy life.

Response from Property: Bao, B&Bs are different from hotels. They are all independent rooms, and each room has a different configuration. However, for everyone's stay experience, we will contact the guests in advance and send them warm reminders, including tips in the room. Thank you for bringing up the exhaust problem. We will ask a technician to check it immediately. Thank you for your valuable suggestions and wish you a happy life.

Response from Property: Regarding your evaluation, we would like to express our gratitude for showing the photos of the corridor. We live in the downtown area of ​​Hanlefang, the most prosperous area in the whole of Weihai. Hanlefang has been popular for about 18 years. There are indeed no newly developed houses in the most prosperous city center. If the corridor is very new, it is not the location of Hanlefang. You really can't have both. Our house with an elevator is also a very good house in Hanlefang. Many rooms do not have elevators. There is really no way in the old city. Why don't you show everyone the photos of the room? The photos of the room are real shots, and any differences can be shown to everyone 😊 We came here in Weihai's busiest season. Everyone in the most prosperous area of ​​Hanlefang is at this price. I didn't ask for a high price. I believe you know this best. Finally, thank you very much for choosing our house. Regarding your negative review, I am also very grateful for showing everyone the environment of our corridor, so that it will be a better reference for future customers!

Response from Property: I am really happy that you young people like the B&B. As an aunt, I can fully feel the beauty of youth in you. I wish you live up to your youth and pursue your dreams! Happy and joyful!

Response from Property: Thank you very much for your recognition, welcome to visit us again next time.

Response from Property: Dear~ You are thoughtful. These are what I should do. The purpose of the homestay is to make everyone feel the warmth of home in a strange city. Welcome to come again next time.

Response from Property: 😀😀😀Okay, I will send it to you. Now everyone has everything they need, except warmth, so it is my purpose to run a homestay with warmth😁. Thank you for your high evaluation! I wish you a long and peaceful life, and everything goes as you wish❤️

Response from Property: You are a very qualified guest, thank you very much for your love, and thank you even more for your affirmation. Come again next time, we will be friends, and we are very welcome to come and see the sea in summer. I'm waiting for you in Weihai.

Response from Property: Thank you for your recognition. I wish you a happy life. If you have the chance, please come to Weihai again in summer.

Response from Property: I’m really grateful to my sisters for their recognition. If I have the chance, I will come back to play again in the summer.

Response from Property: I'm happier that you like it more than I like it myself. Let's play again.