Ibis Warszawa Stare Miasto (Old Town) Reviews

Very gooooood hotel , friendly staff I like the hotel , near to most of the food stall

This was my second time staying at this hotel. After checking in, I noticed that the fan/heating/AC was not working. It had power but the fan would not come on. I went back to the desk, to report this problem, and the desk clerk said to give the unit some time to start working. I suggested that she might have someone come look at it, but she did not offer to do that. I went our for coffee and to get some things to drink for room. It took about an hour. I had left the unit with the fan at the highest (3) level. It was still not working. I went back to desk, to see about having someone take a look, my original suggestion. A technician came by 5 minutes later, took off the thermostat, cleaned the connections and replaced it. The fan stated working. He then mentioned to me that because of a pump/maintenance problem, there was no AC avaialble in any of the rooms. So I managed with the ran on, and the window open. or closed, depending on the temperature of the room. The next day, I overheard a converstaion with one of the desk clerks who was responding by phone to a guest. The guest was complaining about their AC not working. I heard the guest offering to move this guest to another room "on the thrid floor". So it's difficult to tell just who is incompetent, lying or just not aware of what is going on in their hotel. It shows a lack of professionalism, and perhaps even dishonestly. Either way I cetainly don't appreciate the lack of sufficient concern for your guests, and possibly just being lied to. Not what I expected for over $100/night USD. Next time, I'll find another hotel in this part of Warsaw (just north of the Stare Miasto). Richard Matuszczak

Clean, big rooms. Nice hotel

Simple hotels.

The hotel is on the edge of the old town, a little distance away, about 20 minutes walk. The facilities are clean and tidy. There is nothing special to praise. The breakfast is too shabby!

The room is OK, but there is an extra charge on weekends, so you need to book in advance.

The location of the hotel is very good. There are buses and trams nearby. It is very good. There are supermarkets, restaurants, coffee shops and convenience stores. The room is also very big, the environment is very good, the service is also good, and there are small gifts for Halloween. I like this hotel very much and I will come again next time

It's one of the best IBISs I've stayed in. It's clean and meets expectations.

A good hotel. It also has an ideal location: only 15 minutes walk to get to the old part of town!

It takes ten minutes to take a tram in the city center. It is next to the old town. There are no good restaurants nearby. You have to go to the old town or other areas. The hotel itself is relatively new and the rooms are large, but the water flow in the shower is very thin.

Not the first time at Ibis. Always loyal staff, luggage storage and facilities

Fortunately, the place is not super convenient, but there are many bus stops near the hotel, so the traffic is good, and it is convenient to go to popular attractions. overall feeling good

The hotel service is OK, it is close to the train station, but the room card sensor is not very good, and the door cannot be opened by swiping

Service is average. Room is OK