Huikang Avenue (Building B4, Victoria Villa Area), Wanning, Hainan, ChinaView Hotel Details
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Xinglong Ramada Hot Spring Resort Wanning Guest Reviews
4/5
1183 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(1183)
Positive reviews(1024)
Reviews with photos/video(471)
Relaxing hot springs(254)
Classy environment(192)
Friendly front desk staff(73)
Tasty food(45)
Perfect for kids(43)
Too many mosquitoes(22)
Has facilities for children(12)
Negative reviews(159)
CLAUDIA
Hot Spring Room - Mountain-View (Double bed)
Stayed in Oct 2024
Couples
1 review
3.0/5
Posted on Nov 27, 2024
The hotel has potential but is very neglected.
The service in the restaurant is mediocre.
The room has some neglected details but overall it was the best part of our stay. The private hot springs in the room was what we enjoyed the most.
Response from Property: 尊敬的賓客,非常抱歉給您帶來了不好的入住體驗,也感謝您提出的問題,我們將反饋相應部門進行處理,並檢查維護,我們將嚴格管控各部門的工作,也希望您給我們一次整改的機會,歡迎您下次入住體驗,絕不會再讓您失望,祝您旅途愉快!
Dongfanghuayuan
Garden Hot Spring Room (2 beds)
Stayed in Mar 2024
Couples
12 review
3.0/5
Posted on Apr 8, 2024
This hotel, which might have been the best hotel
In Xinlong town decades ago, must face the reality now in 2024.
Farewell to the Golden Age of Deng Xiao Ping and
government leaders's visit and restart the modern hotel management.
The old facilities poorly maintained.
Hot spring in doubt if it is natural spring
Water, you don't have to add any "Chinese m
edicines"
No help at all when guest is in serious health troubles of insect allergies at all.
I like the beauty and quiet neighborhood
of tropical island, birds singing songs.
真可惜
Response from Property: 尊敬的賓客,非常抱歉給您帶來了不好的入住體驗,也感謝您提出的問題,我們將反饋相應部門進行處理,並檢查維護,我們將嚴格管控各部門的工作,也希望您給我們一次整改的機會,歡迎您下次入住體驗,絕不會再讓您失望,祝您旅途愉快!
Helena Siu Chuen
Hot Spring Room - Mountain-View (Double bed)
Stayed in Jan 2023
Family
2 review
2.0/5
Posted on Feb 25, 2023
Not recommend for anyone who wants to relax and enjoy. Even water is unmanageably hot or cold at its own wish.
Response from Property: Dear guests, I am very sorry to bring you a bad stay experience, and thank you for your questions. We will feed back to the corresponding departments for handling and inspection and maintenance. We will strictly control the work of each department, and I hope you will give us a chance to correct it. Welcome to your next stay experience, and you will never be disappointed again. I wish you a pleasant journey!
Guest User
Garden Hot Spring Room (2 beds)
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel's tropical green plants are neatly built, and the hot spring pool is in the dense forest beside the Sun River. The temperature is not as high as in Sanya, but it is very comfortable. The infinity pool and children's pool in the park are very attractive. Children really like it. There are many people of the same age here and they have a lot of fun.
Original TextTranslated by Google
Response from Property: Hello dear guests! I am really excited to see your simple and profound praise, and you also recognize our service so much~ The hotel only strives to provide the most considerate and meticulous service to every guest and bring a value-for-money experience to every guest . Your encouragement is the greatest support for the hotel. We will serve every guest with heart and look forward to meeting you next time. All the staff of Wanning Xinglong Ramada Hot Spring Resort Hotel look forward to your visit again and wish you a happy life~ Have fun every day!
Guest User
Garden Hot Spring Room (2 beds)
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
I like the hotel room very much. It is spacious and comfortable, with complete facilities and the bed is very comfortable. Especially the panoramic balcony with the sunken pool, I fell in love with it at first sight. It is very comfortable to soak in the hot spring and watch the sunset, drink a cup of coffee and eat some Xinglong specialty snacks! The staff are very enthusiastic and the service attitude makes people feel warm
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Wanning Xinglong Ramada Hotel. Your satisfaction is the driving force for the hotel to move forward. The best advertisement is the recommendation from guests by word of mouth. Just come often! We are very honored. Our services can be recognized by you. Wish you: Good luck at work and a good mood every day O(∩ _∩ )O~3) Looking forward to your next stay!
Anonymous User
Garden Hot Spring Room (2 beds)
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel environment is good, and the front desk upgraded it for me. The river view is good, the hot springs are comfortable, and the hotel also provides free breakfast for children, thumbs up!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you sincerely for choosing to stay at Ramada Wanning Hot Spring Resort! We are very honored to receive your sincere comments. "Meticulous service, personalized service" has always been the standard of our hotel service, and we strictly abide by "guest first" as the purpose of our daily work. "Worry about the guests' concerns and think about what the guests want", every one of our employees hopes to provide you with the most considerate service and give you the most warm and comfortable stay experience. This is what every one of our employees has been working towards. ! Thank you for your trust, affirmation and support in us. The hotel will not live up to this heavy trust, and will demand itself with higher standards to provide higher quality services to every guest! We eagerly look forward to welcoming you to Wanning Ramada Hot Spring Resort again, and wish you a happy life!
Guest User
Garden Hot Spring Room (2 beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
I'm satisfied with the room. I stayed here on a temporary business trip. The ladies at the front desk were very helpful and even lent me an umbrella when it rained. It was really heartwarming. There are many breakfast options and the hot springs are very comfortable. It was a very happy experience.
Original TextTranslated by Google
Response from Property: Dear guest, I am very glad that you chose to stay at our hotel during your trip to Wanning. I am also very happy that you had a good stay experience in the hotel. We are honored by your recognition and praise of the hotel! The hotel is always committed to providing you with the most warm and meticulous service every time you visit the hotel. Your satisfaction is our driving force!
Guest User
Garden Hot Spring Room (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
After checking out, I forgot my tablet at the hotel. The hotel took the initiative to call me and tell me that I must give it a good review if I can’t find the money! The location and facilities of the hotel are also good, not far from surrounding attractions and Internet celebrity snacks.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Wanning Xinglong Ramada Hotel. Your satisfaction is the driving force for the hotel to move forward. The best advertisement is the recommendation from guests by word of mouth. Just come often! We are very honored. Our services can be recognized by you. Wish you: Good luck at work and a good mood every day O(∩ _∩ )O~3) Looking forward to your next stay!
Guest User
Garden Hot Spring Room (2 beds)
Stayed in May 2024
Family
30 review
1.0/5
Posted on Jun 30, 2024
I ordered breakfast included, but was deceived. The so-called buffet was just a plate of steamed buns served by the elder sister. Don't even think about coffee and milk, the restaurant doesn't even have air conditioning. The rooms are shabby and the facilities don't work very well. Don't make any decisions, everyone.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry for bringing you a bad stay experience, and thank you for your suggestions. 1. Due to the small number of guests staying that day, breakfast was temporarily changed to 8 o'clock. One porridge is eight kinds of snacks and one kind of porridge. 2 , Western restaurant central air conditioning maintenance, electric fan temporary replacement. 3. This room has been repaired due to a sudden water leak in the upper bathroom. I hope you can understand and welcome your next stay. We will never let you down again. I wish you a happy journey!
Guest User
Garden Hot Spring Room (2 beds)
Stayed in May 2024
Solo travelers
1 review
4.8/5
Amazing
Posted on Jun 14, 2024
The hotel is in a very good location and is very convenient for visiting Xinglong. The room is very nice, there is a hot spring and swimming pool, and the greenery is very good. It feels like living in a tropical rain forest. Recommended~
Original TextTranslated by Google
Response from Property: Dear guests, hello! Sincerely thank you for choosing to stay at Ramada Wanning Hot Spring Resort! We are very honored to receive your sincere comments. "Meticulous service, personalized service" has always been the standard of our hotel service, and we strictly abide by "guest first" as the purpose of our daily work. "Be anxious about the guests' concerns and think about what the guests want". Every one of our employees hopes to provide you with the most considerate service and give you the most warm and comfortable stay experience. This is also the direction that every one of our employees has been working hard towards. ! Thank you for your trust, affirmation and support in us. The hotel will not live up to this heavy trust, and will demand itself with higher standards to provide higher quality services to every guest! We eagerly look forward to welcoming you to Wanning Ramada Hot Spring Resort again, and wish you a happy life!
Guest User
Hot Spring Mountain-View Joyful Family Suite
Stayed in May 2024
Family
14 review
5.0/5
Outstanding
Posted on Jun 10, 2024
We chose the parent-child suite here for this family trip. The facilities, hygiene, environment and services are very good. What the children like most is the children's bunk bed. The hotel also thoughtfully placed children's soft floor mats, children's toothbrushes and There are children's slippers, there is a children's playground indoors to catch claw machines, and outside you can soak in hot springs, swim and play in the water. It is enough to play in the hotel without any hassle. The price is really worth it👍
Original TextTranslated by Google
6/8
Response from Property: Dear guest, I am very glad that you chose to stay at our hotel during your trip to Wanning. I am also very happy that you had a good stay experience in the hotel. We are honored by your recognition and praise of the hotel! The hotel is always committed to providing you with the most warm and meticulous service every time you visit the hotel. Your satisfaction is our driving force!
Anonymous User
Garden Hot Spring Room (2 beds)
Stayed in Apr 2024
Other
3 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel has a rich breakfast, a gym, a chess and card room, and a free underground parking lot. The room layout is also very good. The room attendant contacted us immediately when he found the leftovers. It was very considerate. Thank you!
Original TextTranslated by Google
Response from Property: Dear guests, we are very glad that you chose to stay in our hotel during your trip to Wanning. We are also very happy that you had a good experience in our hotel. We are honored by your recognition and praise of our hotel! The hotel is always committed to providing the most warm and meticulous service for every visit to our hotel. Your satisfaction is our driving force for progress!
Wodifaner_nimofangbulai
Garden Hot Spring Room (Double bed)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 2, 2024
The hotel is located in the center of Xinglong Town. It is very convenient to go to the outlets or the snack street in Xinglong. It is suitable for self-driving tours. The environment is very good, quiet and unique. There are hot springs and swimming pools. The staff are also very enthusiastic and have a good attitude. It is very comfortable overall. I stay here every time I come to Xinglong. The Ramada brand is still good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am so excited to see your simple yet profound praise, and you recognize our service so much ~ The hotel only seeks to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Your encouragement is the greatest support for the hotel. We will serve every guest attentively and look forward to meeting you next time. All the staff of Wanning Xinglong Ramada Hot Spring Resort Hotel look forward to your visit again and wish you a happy life ~ happy every day!
Anonymous User
Garden Hot Spring Room (2 beds)
Stayed in Mar 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Although it was not mentioned in advance, the hotel still gave children free breakfast. The catering lady was very considerate and really good. Although the surrounding area of the hotel is a bit remote, it is relatively quiet and suitable for us.
Original TextTranslated by Google
Response from Property: Dear guests, we are very glad that you chose to stay in our hotel during your trip to Wanning. We are also very happy that you had a good experience in our hotel. We are honored by your recognition and praise of our hotel! The hotel is always committed to providing the most warm and meticulous service for every visit to our hotel. Your satisfaction is our driving force for progress!
Anonymous User
Garden Hot Spring Room (2 beds)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel is close to the big shopping mall and the style street. Thanks to the room attendant for putting the twin bed room together into a big bed. The attendants in the health department are very enthusiastic and thoughtful. The hot springs are comfortable. Afterwards, I had an ice coconut, which was delicious!
Original TextTranslated by Google
Response from Property: Dear guests, we are very glad that you chose to stay in our hotel during your trip to Wanning. We are also very happy that you had a good experience in our hotel. We are honored by your recognition and praise of our hotel! The hotel is always committed to providing the most warm and meticulous service for every visit to our hotel. Your satisfaction is our driving force for progress!