Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities7.8
Service8.1
Cleanliness7.8
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All reviews(105)
Positive reviews(8)
Reviews with photos/video(3)
MurraySusan
Standard Double Room
Stayed in May 2025
Traveling with friends
1 review
6.5/10
Posted on Jun 18, 2025
Such potential! Gorgeous setting and Hall but rooms in older part need refurbing. With quite an investment this could be a superb hotel! The staff try their best but obvious limitations with the age of the property. Spa and pool could do with a refurb too - then you could easily charge a LOT more as a destination hotel
Guest User
Standard Double Room
Stayed in Jun 2023
Family
1 review
9.5/10
Amazing
Posted on Jul 18, 2023
Beautiful location. Had a wonderful room on the corner with fantastic views. The only issue raised was there was no toilet paper and only one sachet of hot chocolate and a single pack of biscuits so we were unable to have a horrible chocolate and a pack of biscuits each at night. Would stay again and make use of spa facilities. Pool and steam room and sauna were perfect. Food was 5*
6/7
Guest User
Standard Family Room 3
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 30, 2025
Lovely spa weekend
Guest User
Standard Double Room
Stayed in May 2023
Couple
4 review
9.5/10
Amazing
Posted on Jul 16, 2023
A really good hotel in a quiet part of the town. Its a spa hotel with a wide range of spa options.
Amazing location and scenery. Good views from the room.
It has a pool, sauna, steam room and gym.
Would definitely visit again.
Amazing parking options.
Guest User
Standard Single Room
Stayed in May 2023
Family
2 review
10/10
Outstanding
Posted on Jun 19, 2023
Return visit for us. Friendly staff, fabulous location and comfortable rooms. It’s like a home from home for us when visiting family. Our only grumble is the weak wifi which comes and goes.
MissLola
Standard Double Room
Stayed in Oct 2022
Couple
9 review
10/10
Outstanding
Posted on Jan 27, 2023
Stunning hotel, the Bridge just too classic and love the view. The breakfast was basic but i love the room, big space and perfect