Golden Tulip Porto Vitória Reviews

The hotel is located on main street with food access to the big bridge that connects the villa velha. Not so far away is little favela but if you go the city is a good area. The hotel is designed in 2000 year style so is not super modern but is not vintage. The wet sauna and small swimming pool is a plus. View from the 4th floor is half residents buildings and half mountain, which is the best spot for a picture in the hotel.

Checkin could be faster (it took us almost 30min), albeit they were on a very busy day. Breakfast was included and it was AMAZING. Room was clean but not exceptionally clean. Overall it just looks like the hotel had seen better days.

Luxo. Hotel hotel

The breakfast is delicious and varied. There is a wide variety of options to suit all tastes, and the quality of the ingredients is always excellent.

I booked a double room and when I arrived I discovered that the bed was actually two single beds that had been pushed together. I went to celebrate my anniversary and had to sleep with a hole in the middle of the bed. When I checked in I was informed that the hotel was full, and since I had already removed all my clothes from my suitcase, I didn't contact the reception, especially because it is the hotel's responsibility to ensure that the bed assigned to me will be the same one that was reserved. I also found the air conditioning to be weak, as if something was blocking it. The breakfast, especially the sweet options, were not tasty and left much to be desired.

Everything is very perfect. Very grateful to all the staff, very friendly. Very good restaurant. Special thanks to Mrs. Fátima and Mr. Antonio

The hotel is well located and has excellent facilities, with renovated rooms, spacious bathrooms and comfortable beds. The breakfast buffet is complete (a wide variety of drinks) and, as a courtesy, there was sparkling wine and flavored water in the afternoon at the reception. The rooms with a view of the bridge with Vila Velha are charming and stand out. However, the cleaning left something to be desired. We spent Friday through Sunday without our room being cleaned because the cleaning on Saturday was late (we left in the morning and, when we returned, it had not been done). The person in charge even volunteered to do it, but it would have been uncomfortable with us in the room and we decided to leave it as it was. In any case, a positive review, classified as "good-excellent".

I like the hotel, clean rooms and wonderful shower. But the pool area and bar were poorly maintained and the breakfast items could be of higher quality. Cakes and breads are not so good and the fruit seems to have been force-ripened, without that real fruit flavor. But I will continue staying there because of the rooms, which I really like.

I didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.

The air conditioning in my room wasn't working, but they sent maintenance and fixed it. The latch inside the bathroom was loose and kept falling off.

When there is a price that I can stay at, it is my first option. I love the people, all of them, the bed is excellent, the pool is nice, although I've never used it, the gym is for doing the basics. Phenomenal breakfast

Excellent hotel, I fell in love with everything. Amazing breakfast, lots of variety and delicious options. Perfect!

Excellent room and service. As always, congratulations. This is the third time I've stayed with you, one of the best experiences in Vitória.

Perfect location, perfect luxury room