COSI Vientiane Nam Phu Reviews

Response from Property: Dear Mr. Shabivo,Thank you for your feedback. We are delighted to hear that you had a very good experience with us. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and it's wonderful to know that we met your expectations. Your feedback is invaluable as it helps us continue to enhance our services and facilities. We look forward to welcoming you back in the future. Kind regards, Soudalath Chanvannasee Operations Manager

Response from Property: Dear Andy & Tina,Thank you for your staying with us and for your wonderful review recently. We are so glad you enjoyed your stay, especially the central location and easy access to the markets. It is fantastic to know you found the cleanliness and AC to your liking. We would love to welcome you back anytime.Best regards,Arkom BunpengGeneral Manager

Response from Property: Dear Our valued guest,Thank you for your feedback.We are pleased to hear that you found our staff friendly. We apologize for the noise you experienced during your stay and understand how it can affect your comfort. We appreciate your understanding regarding the room size and simplicity. Your comments are valuable to us, and we will use them to improve our services. We hope to have the opportunity to welcome you back in the future for a more peaceful and enjoyable stay.Kind regards, Soudalath Chanvannasee Operations Manager

Response from Property: Dear Khun Kitisack,Thank you for your kind feedback. We are pleased to hear that you found our location exceptional. However, we regret that the standard twin room did not meet your expectations regarding size, noise level, and amenities. We appreciate your comments about the limited amenities and the inclusion of a hair dryer. Your insights are invaluable to us as we continuously strive to enhance our services and provide better value for our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Kind regards,Soudalath ChanvannaseeOperations Manager

Response from Property: Dear Mr. Adam,Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us and found our location to be excellent, close to the main attractions. It is wonderful to know that you appreciated the perfect cleanliness of our hotel and the professionalism and politeness of our staff.We are thrilled that you had a great stay in our new hotel and that you plan to return. Your kind words are a great encouragement to our team, and we are committed to maintaining the high standards that earned your praise.We look forward to welcoming you back for another enjoyable stay. Kind regards,Soudalath ChanvannaseeOperations Manager

Response from Property: Dear Khun Nana,Thank you for sharing your experience with us. We are delighted to hear that you appreciated our central location and found it convenient to access nearby restaurants, coffee shops, and bike rentals. It is wonderful to know that you were satisfied with the modern and clean environment of our hotel. We regret to hear that the room size did not meet your expectations and that you found it challenging to find space for your luggage. We understand how important room comfort is for our guests, and we are continuously working to improve our accommodations.Your feedback is invaluable to us as we strive to enhance our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Kind regards,Soudalath ChanvannaseeOperations Manager

Response from Property: Dear Mr. Lou,Thank you for your kind feedback. We're delighted to hear that you found our bedsheets and bathroom perfectly clean, and that you enjoyed our fantastic location with its many nearby restaurants, shops, cafes, and bars. We are also pleased that our staff were helpful. We appreciate your comments about the room's amenities and will look into the areas in need of repair. Thank you for recommending our hotel as a comfortable and convenient option. We hope to welcome you back soon.Kind regards,Soudalath ChanvannaseeOperations Manager

Response from Property: Dear our valued guest,Thank you so much for your kind review.We are thrilled to hear that you enjoyed your stay at our hotel. Your positive feedback truly means a lot to us, and it motivates our team to continue striving for excellence. We are committed to maintaining and improving our standards to ensure that every guest has a wonderful experience. Your satisfaction is our top priority, and we are always here to assist you.We look forward to welcoming you back for another great stay. Kind regards,Soudalath ChanvannaseeOperations Manager

Response from Property: Dear Khun Ariya,Thank you for your kind review.We are truly happy to hear that you enjoyed your overall stay. It is always encouraging to know that our efforts to provide a welcoming and comfortable environment are appreciated by our guests. Your feedback helps us continue to improve and ensure that every guest has a memorable experience.We look forward to welcoming you back in the future.Kind regards,Soudalath ChanvannaseeOperations Manager

Response from Property: Dear jknk,Thank you for staying with us and for your delightful feedback recently. Your comment is worthiness for us to recognize our service to improve better for our guest.Looking forward to welcoming you back again in the shortly future.Best regards,Arkom BunpengGeneral Manager

Response from Property: Dear Our valued guest,Thank you for your wonderful feedback.We are delighted to hear that you had such a positive experience at our hotel. We are glad that you found our service to be nice and accommodating. Our team works hard to ensure that every guest feels welcomed and well taken care of. It is also great to know that our location was perfect for you, with convenient access to nearby bars and restaurants.We look forward to welcoming you back in the future. Kind regards, Soudalath Chanvannasee Operations Manager

Response from Property: Dear Our valued guest,Thank you for your feedback. We are pleased to hear that you enjoyed your overall experience with us. We strive to provide a comfortable and enjoyable stay for all our guests, and it is gratifying to know that our efforts have met your expectations. We are always looking for ways to enhance our guests' experience.We look forward to welcoming you back soon and ensuring that your next stay is even more enjoyable.Kind regards, Soudalath Chanvannasee Operations Manager

Response from Property: Dear Ms. Anlyn,Thank you so much for your wonderful review.We are thrilled to hear that you enjoyed your stay at our hotel and found the location to be perfect. It is great to know that our cleanliness and newly opened facilities met your expectations. We truly appreciate your recommendation and look forward to welcoming you back soon.Kind regards, Soudalath Chanvannasee Operations Manager

Response from Property: Dear Our valued guest,Thank you so much for your wonderful feedback.We are thrilled to hear that you enjoyed our prime location in the CBD, close to the night market. It is great to know that you appreciated the cleanliness of our hotel and found our food coupon system convenient. Your positive comments are very encouraging and help us to continually improve our services. We look forward to welcoming you back and providing you with another excellent stay.Kind regards,Soudalath ChanvannaseeOperations Manager