Novotel Wien Hauptbahnhof

Novotel Wien Hauptbahnhof Reviews

Novotel Wien Hauptbahnhof

Canettistraße 6, Wieden, Vienna, 1100, AustriaSee Hotel Details
Novotel Wien Hauptbahnhof
Novotel Wien HauptbahnhofNovotel Wien HauptbahnhofNovotel Wien Hauptbahnhof
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1 night

Guest Reviews

9.1/10
Great
264 review
Verified reviews
Location9.5
Amenities9.0
Service8.9
Cleanliness9.2
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All reviews(264)
Positive reviews(255)
Reviews with photos/video(61)
Convenient location(59)
Easy to get around(57)
Close to train station(39)
Delicious breakfast(29)
Large rooms(15)
Good sound insulation(9)
Perfect for business trips(8)
Loved the view(7)
Negative reviews(9)
SOON PING
Standard Room With Double Bed
Stayed in Feb 2025
Couples
10 review
10.0/10
Outstanding
Posted on Mar 29, 2025
Is very near to OBB Station, very convenient. Inside OBB Station you easy can get the restaurant..
Response from Property: Thank you for your feedback.We’re pleased to hear that you found our location next to the ÖBB station convenient. Having a variety of restaurants and shops just steps away certainly makes travel easier and more comfortable.We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof
Guest User
Standard Family Room（2adults+children）
Stayed in Feb 2025
Family
1 review
9.5/10
Amazing
Posted on Mar 9, 2025
It is two minutes walk from wein hbf (main train station). Location is perfect with Aldi (grocery) behind and lots of dining options within 5 to 10 minutes walk.
Response from Property: Thank you for sharing your great experience! We're glad to hear that you found our location so convenient, with easy access to the main train station, grocery stores, and plenty of dining options nearby. We look forward to welcoming you back on your next visit!We hope to welcome you again soon.Best regardsChristophReservation - Novotel Wien Hauptbahnhof
Abdul Kudus
Standard Family Room（2adults+children）
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 4, 2025
Hotel location and service very superb. Very recommended.
Response from Property: Thank you for your great feedback and recommendation.We’re happy to hear that both our location and service made a strong impression on you. Your satisfaction is our top priority.We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof
Guest User
Room With 2 Single Beds
Stayed in Apr 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on May 27, 2025
Literally just opposite the Vienna hbf, which is very convenient for those travelling in or out by train. Hotel is very clean. Kettle is available. Very satisfied with this hotel.
Guest User
Room With 2 Single Beds
Stayed in Apr 2025
Travel with friends
2 review
9.0/10
Great
Posted on May 16, 2025
The location is excellent, the room is spacious and the cleanliness is perfect, the front reception counter (man) very helpful and friendly
Response from Property: Thank you for your kind feedback!We’re delighted to hear that you enjoyed our excellent location, spacious and spotless room, and especially the friendly and helpful service from our front desk team. Your recognition means a lot to us — we’ll gladly pass your compliments along.We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof
MmmCcc
Standard Family Room B11
Stayed in Feb 2025
Couples
5 review
7.5/10
Posted on Apr 21, 2025
Location is excellent, just next to the train station. Staff is not that friendly. Anyways, ok for a convenient stay.
Response from Property: Thank you for your feedback.We’re glad you appreciated our convenient location next to the train station. However, we’re sorry to hear that the service did not fully meet your expectations. Please rest assured that we take such comments seriously and will share them with the team to improve our guest experience.We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof
RW.
Standard Family Room（2adults+children）
Stayed in Feb 2025
Family
11 review
9.0/10
Great
Posted on Apr 2, 2025
Super location. Opposite Vienna main train station and a lot of restaurants and supermarkets nearby. Very easy to reach all attractions by U,Tram,Bus. Facilities is standard but meet expectations. Staff is very polite and super service - over our expectations , they offer us for early check-in even though we arrived hotel at 8:30 AM !! (Room is available at that time). A very good value for money.
Response from Property: Thank you very much for your kind and detailed feedback.We’re delighted to hear that our central location and easy access to public transport made your stay more convenient. It’s also wonderful to know that our team exceeded your expectations with their service — offering an early check-in when possible is one of the ways we try to make your travel experience more comfortable.We truly appreciate your recognition of the value we offer and are glad you had a pleasant stay.We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof
village
Standard Family Room（2adults+children）
Stayed in Jul 2024
Family
19 review
10.0/10
Outstanding
Posted on Aug 13, 2024
thats good to stay here and also 3-5 mins walking only of the train station wien hbf😊😊😊😊
Response from Property: Thank you for your feedback! We’re pleased to hear that you found our location convenient, just a short 3-5 minute walk from the main train station. It’s great to know that this made your stay more enjoyable and accessible.We look forward to welcoming you back in the future!Best regardsChristophReservation - Novotel Wien Hauptbahnhof
Guest User
Standard Room With Double Bed
Stayed in Jun 2024
Family
17 review
10.0/10
Outstanding
Posted on Jul 11, 2024
Excellent location if u are traveling to/from Vienna via train. Just next door to the main train station. Can communicate easily to all local attractions by bus. Room is modern, spacious and well-equipped. Highly recommend for travelers taking trains.
Response from Property: Thank you for your positive feedback! We're delighted that you found our hotel's location next to the main train station convenient for your travels to and from Vienna. It's great to hear that you enjoyed our modern, spacious, and well-equipped rooms. We agree that our proximity to local bus routes makes exploring Vienna's attractions easy. We appreciate your recommendation and look forward to welcoming you back soon!Best regardsChristophReservation - Novotel Wien Hauptbahnhof
Guest User
Standard Family Room（2adults+children）
Stayed in Nov 2024
Family
5 review
8.5/10
Very Good
Posted on Dec 26, 2024
Location is great with reasonable facilities and super close to station where have lots of grab and go shops
Response from Property: Thank you very much for your positive feedback. We are very pleased that you were satisfied with our hotel and our service and hope to welcome you again soon.Best regards Sophie Reservation - Novotel Wien Hauptbahnhof
Fellis Che
Standard Room With Double Bed
Stayed in Nov 2024
Family
5 review
9.5/10
Amazing
Posted on Jan 1, 2025
The hotel is just next to train station. I have requested to refill the water during my stay but I never received. The cleaner also not refill teabags. This is quite disappointed. Overall, the stay was comfortable and we had good rest.
Response from Property: Thank you for your feedback. We are glad to hear that you found the location convenient and had a comfortable stay.We hope to welcome you again soon. Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof
KATTARIYA
Standard Family Room（2adults+children）
Stayed in Sep 2024
Other
1 review
10.0/10
Outstanding
Posted on Oct 10, 2024
The room is suitable. The location is very convenient and the staff is very nice. I will definitely come back to stay again. THANK YOU.
Response from Property: Thank you for your wonderful feedback! We are thrilled to hear that you found your room suitable and our location convenient. It’s great to know that our staff made a positive impression on you, and we truly appreciate your kind words. We look forward to welcoming you back for another enjoyable stay. Thank you once again!Best regards,ChristophReservation - Novotel Wien Hauptbahnhof
oxkxo88
Standard Room With Double Bed
Stayed in Nov 2024
Couples
4 review
7.5/10
Posted on Dec 28, 2024
The hotel cannot provide slippers at night as the housekeepers are all gone
Response from Property: Thank you for your feedback. We apologize for the inconvenience you experienced regarding the availability of slippers. We hope to welcome you again soon.Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof
Guest User
Room With 2 Single Beds
Stayed in Aug 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Sep 30, 2024
Convenient location, comfy air-conditioning, sauna on 19/f with city view, also bar and restaurant on the ground floor
Response from Property: Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our convenient location and found the air-conditioning in your room comfortable. It's also wonderful that you were able to make use of the sauna on the 19th floor and appreciated the stunning city views. We're glad our bar and restaurant on the ground floor added to your overall experience, and we look forward to continuing to offer you great service during future visits.We hope to welcome you again soon.Best regardsChristophReservation - Novotel Wien Hauptbahnhof
Weng Weng Samuel
Standard Family Room（2adults+children）
Stayed in Apr 2025
Couples
10 review
9.0/10
Great
Posted on May 8, 2025
Good location but aircon not working well.
Response from Property: Thank you for your feedback.We're glad you appreciated our convenient location, but we're sorry to hear that the air conditioning was not functioning properly during your stay. We understand how important a comfortable room temperature is and apologize for any discomfort this caused.Please be assured that we will have our technical team look into the issue to ensure it’s resolved. If something isn’t right during your stay, our team is always available to assist — even with a room change if needed.We hope to welcome you again with a much improved experience.Best regardsChristophReservation – Novotel Wien Hauptbahnhof