Hotel Regina Reviews

Excellent hotel, extremely friendly and helpful staff . Room was clean and comfortable, restaurant food very good. The breakfast was nice fresh food, lovely bread and croissants

We were only at the hotel for less than 12 hours. Location is great for seeing old town Vienna. Importantly, the hotel provided a taxi booking for a 4 AM departure to the airport. The staff were very helpful. This is a classic old-style hotel with character. We enjoyed the short time we had there.

excellent location, with atmosphere of affection for the past, this hotel is worth for stay when you visit Vienna. but the food of the restaurant in the hotel are so so.

Decent hotel at a great location. 4 mins walk from Schottentor station and the Straßebahn. You can also walk to most touristy locations. You do pay a lot for the location though. My room was super tiny and the bed wasn’t the best. The breakfast is mediocre though…. I was very disappointed by how tiny the selection is. Do NOT pay for breakfast. It’s not worth it at all and there are plenty of places you can go to nearby. If I come back to Vienna, I wouldn’t book this hotel again. It was way too expensive for what you get. Again, you pay for the location.

Liked every single thing about my stay. The location is just perfect. Highly recommend this hotel.

Booked a family room 2 adults and 2 kids, 22m2 for the year end celebrations in Trip.com. Got a couples room, 1 double bed, 16m2. After, an exchange of blame, they finally agreed to add a 1-person sofa. We stayed crammed in a small dark room for 2 nights. Staff mostly friendly but clearly understaffed. Having to queue for long everytime we needed to talk to the reception. It was crowded Everytime we passed by. Good location, within 20min walk from all the central activities and celebration 🍾 so we didn't worry about the time we had to go back.

Feels old inside. No real lobby (just a small room), breakfast was just manageable, but I liked the location. beautiful church and open area near hotel, metro station is very near… very convenient. Overall satisfactory !

Clean and tidy

The hotel located near the beautiful cathedral and supermarket. Also, there is a nearby transportation tram metro and bus super convenient. However, it is near city centre which u can walk to many attractions from the hotel.

Great location. Nice breakfast. Good airconditioning.

I wanted to write a good review of the hotel after leaving, but I encountered fraud and theft at the hotel. The dates of stay were from December 31 to January 3, a necessary condition for check-in and issuance of room keys: a deposit of 10 euros per night for the minibar. Since credit cards do not work for Russians in Europe, I left 30 euros in cash. They did not give me any receipt, thinking that they would not have given me the key to the room if I had not left a deposit. They gave me a key to the room. When checking out at 3 am on January 3, I asked to return the deposit and the employee did not see information about the deposit in the system. I conclude that the employee who issued the key to the room took the money for himself, violated the law that after depositing money into the hotel cash desk, the guest must be given a check. The money was never returned. I hope that the oldest family in Europe, the Kremslehner, which owns this hotel, does not enrich itself with guest deposits and the employees will find a way to return my money. I wanted to write a good review of the hotel after leaving, but I encountered fraud and theft at the hotel. The dates of stay were from December 31 to January 3, a necessary condition for checking in and receiving room keys: a deposit of 10 euros per night for the minibar. Since credit cards do not work for Russians in Europe, I left 30 euros in cash. They did not give me any receipt, thinking that they would not have given me the room key if I had not left a deposit. They gave me the room key. When checking out at 3 a.m. on January 3, she asked for a refund of the deposit and the employee did not see the deposit information in the system. I conclude that the employee who gave out the room key took the money for himself, violated the law that after depositing money at the hotel's cash desk, the guest must be given a check. The money was never returned. I hope that Europe's oldest Kremslehner family, which owns this hotel, does not enrich itself with guest deposits and the staff will find a way to return the money to me.

This hotel is located in the city center, with a good location and very convenient transportation. It takes only 2 minutes to walk to the subway station and tram station to reach anywhere in the city. The hotel has a history of more than 100 years and has a nostalgic feeling. The hotel's breakfast is also good, but Chinese people may not be used to it because it is mainly cold food and there is no toaster. Although the room is not big, the design is very good and the service staff are very enthusiastic. In short, it is a very good stay experience and I will stay there again if I have the chance.

It is definitely not comparable to the domestic prices. It is barely enough for a few nights, as it is just for a good night's sleep.

The hotel is in an excellent location, in the very center, all attractions are within walking distance. I was upset that on the day of arrival I was given a very small room with a view of the wall. The next day the room was changed to a larger and bright one overlooking the church. But the residue remained. Breakfast is ordinary, no frills, but there is a choice. I have attached a photo of the view from the window of the already changed good room.