Leonardo Hotel Vienna City West

Leonardo Hotel Vienna City West Reviews

Leonardo Hotel Vienna City West

Graumanngasse 3-5, Rudolfsheim-Funfhaus, Vienna, 1150, AustriaSee Hotel Details
Leonardo Hotel Vienna City West
Leonardo Hotel Vienna City WestLeonardo Hotel Vienna City WestLeonardo Hotel Vienna City West
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1 night

Guest Reviews

9.0/10
Great
70 review
Verified reviews
Location8.6
Amenities8.9
Service9.0
Cleanliness9.5
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All reviews(70)
Positive reviews(70)
Reviews with photos/video(9)
Clean and tidy(22)
Awesome stay(21)
Convenient location(19)
Awesome rooms(15)
Easy to get around(14)
Close to metro(9)
Perfect for business trips(5)
Delicious breakfast(4)
BrunoLM
Comfort Double Room
Stayed in May 2025
Couple
6 review
9.0/10
Great
Posted on Jun 8, 2025
Great location close to transportation. Supermarkets and restaurants around the hotel for a quick bite. Despite the railway next to the hotel you can’t hear a thing! Rooms are a bit small but not a major pain. Staff was pleasant. It’s shame that the hotel Doesn’t offer a gym
Response from Property: Dear Guest,Your observations about the strategic location of Leonardo Vienna City West are greatly appreciated. We're enchanted to hear that the tranquility of our rooms, despite our close proximity to the railway, exceeded your expectations. We acknowledge your feedback regarding the size of the rooms and the absence of a gym. Our team is dedicated to providing a pleasant stay, and we're thrilled to hear that our staff made a positive impression.We look forward to welcoming you again for another comfortable stay.Best regards,Milica KrojsGuest Relation Agent
IVYSINYEE
Comfort Double Room
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 3, 2025
Staffs were kind, excellent service, great breakfast, lots of selection
Response from Property: Dear IVYSINYEE,Thank you for your great review!It is our ultimate goal to provide our guests with a pleasant stay and we are glad that our staff was able to contribute to this.Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
Hei Ming
Comfort Double Room
Stayed in Jan 2025
Solo traveler
17 review
9.0/10
Great
Posted on Mar 5, 2025
The room is spacious and conveniently located just a two-minute walk from the nearest metro station. The staff is friendly and accommodating, and the rooms are both ample and comfortable. However, the hotel is situated near the railway, which can lead to noise during the night and early morning. Therefore, it may not be the ideal choice if you're looking for a restful stay.
Response from Property: Dear Hei Ming,Thank you for your good review!It is a pleasure to learn that you found our location convenient, and our rooms spacious and comfortable. Our team takes great pride in providing a welcoming and accommodating experience for every guest.We understand also the slight inconvenience caused by the noise, and we're sorry for any discomfort you may have felt during your stay.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Guest User
Comfort Double Room
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 3, 2025
Not bad ya, hopefully in future they add on laundry service. haha
Response from Property: Dear Guest,Thank you for your great review!We are glad that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Wendytfy
Comfort Double Room
Stayed in Oct 2024
Couple
9 review
8.0/10
Very Good
Posted on Nov 14, 2024
Location is great as it is only few minutes away from the local tube and tram stop. However bare in mind if you are sensitive to sound as there is tube running constantly till midnight and you can hear the noise even request for quiet room. Also they appear have no air-condition at all as they are centrally controlled. You can no control what so ever with the temperature. Be prepare to get roasted. On our second night we ended up to request a fan because it is too hot to sleep even we already have the "air conditioning" turned off completely.
Response from Property: Dear Fui Yun,Your feedback is important to us, and we appreciate you highlighting the convenient location of Leonardo Hotel Vienna City West. It's great to know our proximity to the local tube and tram stop added value to your stay.We understand your concerns about the noise and the temperature control in the rooms. Our goal is to provide a comfortable and pleasant environment for our guests. We can assure you that we are continually working to improve our services in every aspect.We hope your experience will not deter you from choosing Leonardo Hotel Vienna City West in the future. We would love to give you a more comfortable and satisfying stay on your next visit.Best regards,Milica KrojsGuest Relation Agent
H.S. Dominic Chong
Comfort Double Room
Stayed in Aug 2024
Family
6 review
6.0/10
Posted on Sep 20, 2024
Room is small. No fridge. Toilet door is funny and doesn’t make sense. Staff is nice. Room service is prompt.
Response from Property: Dear H.S. Dominic Chong,Thank you for taking the time to share your review!It's delightful to hear that you found our staff to be nice and our room service prompt. We strive to provide exemplary service to all our guests to make their stay as comfortable as possible.Regarding your comments about the toilet door, we appreciate your feedback. We understand that some aspects of our design may not be to everyone's taste, but we aim to provide a unique experience to all our patrons.We hope to welcome you back in the future and, hopefully, exceed your expectations.Best regards,Milica KrojsGuest Relation Agent
hrk1998
Comfort Double Room
Stayed in Nov 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Jan 14, 2025
The location was perfect and convenient to go the city!
Response from Property: Dear Guest,Thank you for your great review!We are glad that you enjoyed your stay and found our location to be convenient.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
alfee ip
Comfort Double Room
Stayed in Sep 2024
Family
4 review
8.0/10
Very Good
Posted on Jan 3, 2025
Very cozy. Location is good, about 8-10min walks to the station.
Response from Property: Dear Alfee ip,Thank you for your good review!We are glad that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Rolandinho
Comfort Double Room
Stayed in Aug 2023
Couple
36 review
7.0/10
Posted on Sep 30, 2023
Generally okay. The sink cloaked and wasn't cleared during cleaning. The location is good for traveling to Schönbrunn and the city center.
Response from Property: Dear valued Visitor, Thank you for choosing the Hotel for your stay. We gladly accept your feedback. Every comment means a lot to us and we learn out of each situation. Our aim, that you feel comfortable while being with us. We remain, with best regards.
Guest User
Comfort Double Room
Stayed in Jul 2024
Traveling with friends
1 review
7.5/10
Posted on Aug 27, 2024
good place for traveling, not near the city center
Response from Property: Dear Guest,Thank you for taking the time to share your review!We are glad that you enjoyed your stay and hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent
Guest User
Comfort Double Room
Stayed in Jan 2024
Couple
1 review
10/10
Outstanding
Posted on Feb 14, 2024
An amazing location with really lovely staff They helped with any problem that we faced 5 stars honestly deserved
Response from Property: Dear valued Visitor, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Anonymous User
Comfort Double Room
Stayed in Jan 2023
Couple
27 review
10/10
Outstanding
Posted on Feb 21, 2023
Newly renovated hotel near the Gumpendorfer Street station! Great for tourists visiting Vienna
Response from Property: Dear valued Guest, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Guest User
Comfort Double Room
Stayed in May 2023
Family
3 review
10/10
Outstanding
Posted on Jun 17, 2023
Everything is perfect!
Response from Property: Dear valued Guest, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Navdeep Poonia (Niku)
Comfort Double Room
Stayed in Feb 2023
Traveling with friends
1 review
9.5/10
Amazing
Posted on Mar 31, 2023
Very polite front desk and modern furnishing.
Response from Property: Dear Navdeep Poonia, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Anonymous User
Comfort Double Room
Stayed in Jun 2023
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jul 9, 2023
I love love this hotel!! Brand new and the staff was very helpful in accommodating our stay!! The room was clean and very modern. Bonus point for the AC during this summer time! Location was fairly decent from all the attractions and city centre. The only downside was there’s no shower door/curtains so the water from the shower went everywhere. Nonetheless we had an amazing stay here!
Response from Property: Dear valued Guest, Kindly thank you for taking your time to review your stay in Vienna. We appreciate your feedback and we remain with warm regards.