Pet friendly Hotels Verona

Lovely hotel and very close to the train station - everything was great except the wifi was none existent so had to go outside to the centre if I needed to use wifi. Breakfast was lovely.

The breakfast was very good, the parking in the surrounding area is free but you have to arrive early, they were very kind when I needed help with some services.

This is a rare 5Star in Verona's old town, very well placed for conquering Verona by foot. If you get past the pretty cumbersome group-wide reservation system and deal directly with the hotel you will get good and attentive service. Andrea, the front desk manager is a pleasure to deal with and is always helpfull. We have always the same room, a junior suite, of a size which is rare in Italian hotels, well kept and squeaky clean. Breakfast is a peasure, everything is fresh, eggs of all versions are freshly prepared and not from an hours old rechaud! Very good. The bar, unfortunately is not overcrowded and the guests should get some friendly push from management, perhaps offering a free drink, a 5 o,clock special meet-and-greet, whatever. All in all, you get the feeling you're welcome and appreciated as guest. Should be the norm for a 5Star. Our most recent experience in Sirmione showed us it's not. We will be back, for sure.

Everything is the best for the price, location, service, cleanliness, and facilities are all the best In particular, there are many places to eat from breakfast to dinner, and transportation is very convenient.

Loved this hotel. The staff all spoke some English with most speaking English fluently. Staff were very attentive and nothing was too much trouble. The hotel is clean and excellently maintained. Excellent food, and the staff were very attentive and pleasant. Rooms are of a high standard. We loved the patio dinning experience. Great value for money and really would be nit picking to find any fault during our visit. One of the best hotels we have stayed in. We loved this hotel and it’s 2 minutes away from the Motorway.

This should have been a better review. Asked to call a taxi…told sorry not our company policy. Then as if by magic their own driver appears. No meter and two euros plus usual charge per journey. Ate her once spaghetti undercooked and still hard. Menu same all week. The worst was the reception team. I don’t think I have ever been spoken to like that. I was not only upset but hurt. It was not pleasant. Perhaps it may do the staff well to realise tourism keeps them in a job and enables an income. Back to basics here learn to smile and if you’re not happy in your job find another away from hospitality.

It was just incredible the stay I received there, I was impressed positively and I would return thousand times again, everything very beautiful, organised and very well located, is well in the city center, which makes stay more pleasant, You all do la close, have all the trade and mainly next to the arena the most beautiful thing, the hotel itself very well built and always had someone there to take care of us, the room is the most sweet and super-trumpy thing, the breakfast is very tasty and has several opcao, I loved everything from the hotel is of parabens and people working la extremely sympathetic!!! 💕

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

We stayed in this structure and, I must say, it is a hotel a few steps from Piazza Bra where the Arena is located, therefore, an excellent location. The structure is clean both in the common areas and in the room, the latter being large with a nice spacious bathroom. The good welcome, professional and helpful reception staff. Breakfast room service ... unfortunately I have to give a point not to give unclassifiable. Total lack of organization, there is no room manager to control the work of the employees, I say this because two episodes have happened to me that absolutely must not happen in a top-level hotel. First of all I approach the buffet and, wanting to get some fresh fruit, I notice that the containers of fresh pineapple and watermelon are empty, this absolutely must not happen as even before the container is completely empty it must be replaced with something already ready in the kitchen , after asking if it was possible to have said fruit I was told that they were preparing it, I assume they went to pick the fruit as everything arrived after a good 15 minutes but, that's not all, I ask a room attendant if it was possible have a coffee spoon as they were missing in both containers, my affection told me that he would have done so immediately but he continued to carry out his duties until after five minutes I went in front of the kitchen entrance asking for a teaspoon, remained perplexed by my request, they verified the lack of cutlery and began the search for crockery, after a minute, apologizing, they said they had forgotten them in the dishwasher (the excuse is worse than the accusation). Surely none of this would have happened if there had been the presence of a manager trained for this type of service. Unfortunately for errors of this type the entire structure loses value. I apologize for the length of the review but it seemed only right to explain what happened so that the management could improve the service.

The hotel locates 5-8 mins walk from the train station which is one of the nearest in Verona. The hotel is near educational zone which is very safe and comfortable. The room is clean as well as the lobby. The front desk is very helpful and all staff are very nice.