Fairmont Hotels in Vancouver

The service at the hotel was impeccable. We stayed on the 14th floor and enjoyed the canapés and continental breakfast which were both fantastic.

This is a long-established hotel. I stayed there a few years ago, and it boasted a classic European décor. This time, it's been renovated to a minimalist European style, making it quite cozy and inviting. Overall, the service and cleanliness were satisfactory. The location is also excellent, right in the heart of downtown Vancouver, conveniently located for shopping, public transportation, and fine dining. However, the main issue is that many of the service details don't quite match the hotel's brand and positioning. There's a ceiling light in the living room, which should be the main light source, but I couldn't find the switch. Even after I called the waiter in to ask, he still didn't know where it was. The bathroom was very basic, similar to the standard of a Four Seasons hotel in China. The power outlet next to the bed wasn't working, and a tangled mess of wires lay exposed on the floor between the bed and the nightstand. The most perplexing aspect was the Wi-Fi throughout the hotel. The speed was extremely slow and unreliable, frequently disconnecting. At its best, it was only around 100kbps, among the slowest in international hotels. The waiter was aware of this and offered no solutions. Fairmont, a prestigious and established luxury hotel in North America, was a disappointment during my stay. The overall impression was that it was declining.

As soon as I entered the room, I was shocked by the beautiful view of the bay outside the floor-to-ceiling window! The sea and the sky are one color, so beautiful that it is breathtaking! 180° unbeatable sea view room, when you open your eyes in the morning, you will see the cruise ship and the snow-capped mountains, and the city lights are on at night, and it is super cool to see the night view. Fairmont is worthy of being the representative of Canada's top luxury hotels, the service is super considerate, just like returning home. The room is low-key and luxurious European style, with complete facilities, and the bedding is so soft that it feels like sleeping in the clouds. The hotel is located in Canada Square, with an excellent location. The cruise terminal is across the road, and the SkyTrain Binhai Station is a 3-minute walk away. It is super romantic to walk along the beach in the evening.

It was a great stay, I was amazed. The ceiling of the Vancouver Hotel, the breakfast was rich and delicious, the waiter was friendly and enthusiastic. The room facilities were perfect, and the bedding was high-end.