NH Ciudad de Valencia

NH Ciudad de Valencia Reviews

NH Ciudad de Valencia

Av. del Port, 214, Valencia, Valencia Community, 46023, SpainSee Hotel Details
NH Ciudad de Valencia
NH Ciudad de ValenciaNH Ciudad de ValenciaNH Ciudad de Valencia
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1 night

Guest Reviews

8.6/10
Very Good
130 review
Verified reviews
Location8.5
Amenities8.3
Service8.7
Cleanliness8.8
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All reviews(130)
Positive reviews(33)
Reviews with photos/video(8)
Awesome stay(8)
Clean and tidy(5)
Negative reviews(4)
Anonymous User
Standard Room
Stayed in Feb 2025
Traveling with friends
15 review
8.0/10
Very Good
Posted on Mar 3, 2025
The facilities are a bit old. Other than that it was quite good. It's in a quite neighborhood and easy to reach the city centre by bus.
Response from Property: Thank you for staying with us. We try to go above and beyond to make our guests happy and sincerely appreciate your feedback. We hope to welcome you here again! Ricardo López, Hotel Manager NH Ciudad De Valencia
Guest User
Standard Room
Stayed in Apr 2025
Business traveler
17 review
8.0/10
Very Good
Posted on May 19, 2025
Good hotel
Response from Property: Dear Guest,It's wonderful to hear that you found our hotel to your liking. We strive to provide an exceptional experience for all our guests and it’s always encouraging to hear positive feedback. Your kind words inspire us to continue upholding our high standards. We hope to welcome you back soon.Ricardo López, Hotel Manager NH Ciudad de Valencia
Rebecca
Standard Room
Stayed in Jan 2025
Solo traveler
1 review
9.0/10
Great
Posted on Feb 26, 2025
Really pleasant stay at this hotel. Can’t comment too much on the amenities as I didn’t have breakfast at the hotel, but the room was comfortable and clean. Walking distance from the City of Arts and Sciences, and metro station.
Response from Property: Thank you for staying with us. We try to go above and beyond to make our guests happy and sincerely appreciate your feedback. We hope to welcome you here again! Ricardo López, Hotel Manager NH Ciudad De Valencia
dsgnmike
Standard Room
Stayed in Dec 2024
Family
6 review
6.5/10
Posted on Apr 19, 2025
Service was good and breakfast OK. However in room it was possible to smell smoke however room was non-smoking.
Response from Property: Dear Guest,It's wonderful to hear that you found our service commendable and the breakfast to your liking. We invest greatly in training our staff to offer an excellent service and we're glad to see it being appreciated.However, we deeply regret to hear about the issue you experienced with your room. Please be assured that we take such matters seriously as we strive to provide a comfortable and enjoyable environment for all our guests. Your experience does not reflect the high standards we set for our hotel.We value your feedback as it enables us to focus on areas needing improvement. Thank you for bringing this to our attention. We hope for another opportunity to welcome you back and provide an experience that meets our usual standards.Best Regards.Ricardo López, Director NH Ciudad de Valencia
Guest User
Standard Single
Stayed in Feb 2024
Solo traveler
1 review
9.0/10
Great
Posted on Mar 17, 2024
I liked the small balcony off of the room. The associate that checked me in was not so nice but all others were.
Gabriela
Standard Room
Stayed in May 2025
Traveling with friends
18 review
8.0/10
Very Good
Posted on Jul 1, 2025
The hotel is pretty good. Well located with everything we needed on request. Housekeeping was done regularly and the air conditioning is really a big plus given the heat.
Original TextTranslated by Google
Response from Property: Dear Guest, We are delighted to hear that you enjoyed your stay with us. It is important to us that our guests feel comfortable and have everything they need. We are also pleased that you appreciated our strategic location and regular cleaning services. Thank you for emphasizing the importance of air conditioning, especially during hot weather. Thank you for sharing your experience. We look forward to welcoming you back. Ricardo López, Hotel Manager NH Ciudad de Valencia
Amal Zenasni
Standard Room
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 19, 2025
It was great.. I'll be back 🥰
Original TextTranslated by Google
Response from Property: Dear Guest, We are delighted to learn that your stay at our hotel met your expectations. Your satisfaction is our priority, and we are glad that you enjoyed your stay. Your feedback motivates us to continue providing quality service. We look forward to your next visit. Kind regards, Ricardo López, General Manager, NH Ciudad de Valencia
Guest User
Standard Room
Stayed in Jun 2025
Family
1 review
4.5/10
Posted on Jul 26, 2025
The rooms smell bad, the beds are sagging, the air conditioning is in very poor condition, and the room smells bad. It lacks maintenance and supervision. The service is very basic. I give it a 2 out of 10.
Original TextTranslated by Google
Response from Property: Dear guest, We regret to read that your experience did not meet your expectations. At our hotel, we always strive to provide a comfortable and welcoming environment for all our guests. Your comments are very valuable and we take them seriously. We appreciate you taking the time to share your experience. Your feedback helps us understand where we can improve. We assure you that our team does its best to ensure a pleasant experience for our guests. Thank you for your honest review and we hope to have the opportunity to welcome you again in the future to provide you with a high-quality experience that embodies the standards of our hotel. Sincerely, Ricardo López, Director, NH Ciudad de Valencia
Guest User
Standard Room
Stayed in May 2025
Family
10 review
6.0/10
Posted on Jul 16, 2025
It is far from the tourist spots. It is said to have windows, but when you open it, it is actually a patio. The breakfast is also average.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your stay. Our location is designed to provide a peaceful environment away from the bustling tourist area, although we understand that this may not suit everyone's preferences. As for the windows opening onto the terrace, this is a unique architectural feature designed to provide a quiet and private view. We are sorry if this did not meet your expectations. Regarding breakfast, we strive to offer a varied and balanced selection to suit different tastes. Unfortunately, we were not able to fully meet your requests this time. Your feedback helps us to continuously improve the guest experience. We hope to have the opportunity to welcome you again in the future and make your stay even more pleasant. Sincerely, Ricardo López, Hotel Manager NH Ciudad De Valencia
Guest User
Standard Triple
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 15, 2025
Very good experience we will repeat it again
Original TextTranslated by Google
Response from Property: Dear guest, We are delighted to hear that you had a good experience at our hotel. Your satisfaction is our greatest reward, and we love knowing you want to return. We hope to welcome you back soon. Best regards. Ricardo López, Director, NH Ciudad de Valencia
리엄
Standard Room
Stayed in Jan 2025
Family
91 review
8.0/10
Very Good
Posted on Feb 9, 2025
All very good Good service Good room Good breakfast
Original TextTranslated by Google
Response from Property: Thank you for staying with us. We try to go above and beyond to make our guests happy and sincerely appreciate your feedback. We hope to welcome you here again! Ricardo López, Hotel Manager NH Ciudad De Valencia
Ines.pmm
Standard Room
Stayed in Mar 2025
Business traveler
4 review
10/10
Outstanding
Posted on May 1, 2025
Everything was great, I will definitely come back, comfortable stay and accessible to all places
Original TextTranslated by Google
Response from Property: Dear guest, We are pleased to know that you enjoyed your stay at our hotel and that you found our location convenient. We continually work to provide our guests with exceptional service and a comfortable experience. We are thrilled to know that you are considering visiting us again. We look forward to your next visit. Best regards. Ricardo López, Director, NH Ciudad de Valencia
Guest User
Standard Room
Stayed in May 2025
Business traveler
5 review
10/10
Outstanding
Posted on Jun 29, 2025
Right by the river, very convenient, great views, will come here often
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for your compliment on our hotel's excellent location and beautiful views. We are indeed pleased to hear that you find our surroundings convenient and attractive. We are honored that you intend to visit us more often, and we look forward to it. Your satisfaction is our top priority, and our goal is to continue to provide you with a wonderful experience during your future visits. Sincerely, Ricardo López. Hotel Manager NH Ciudad de Valencia
Guest User
Standard Triple
Stayed in Jan 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Feb 23, 2025
It is very loud in the hallway at night. And the doors slam very loudly. And you can hear everything that people upstairs are saying and walking through very thin walls.
Original TextTranslated by Google
Response from Property: Thank you for staying with us. We regret that the assigned room did not meet your expectations. We try to go above and beyond to make our guests happy and sincerely appreciate your feedback. We hope to welcome you here again! Ricardo López, Hotel Manager NH Ciudad De Valencia
vicent alvarez molina
Standard Room
Stayed in Nov 2024
Couple
8 review
10/10
Outstanding
Posted on Jan 1, 2025
Excellent hotel, varied buffet, clean and sufficient rooms. We parked in the hotel parking lot, small spaces but sufficient. Recommended.
Original TextTranslated by Google
Response from Property: Thank you for staying with us! We care a lot about making our guests' stay as pleasant as possible, so we appreciate your comments. Ricardo López, Director NH Ciudad De Valencia