2 Chome-4-1 Higashishukugo, Utsunomiya City, Tochigi Prefecture, 321-0953, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
63 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities8.8
Service9.2
Cleanliness9.2
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All reviews(63)
Positive reviews(61)
Reviews with photos/video(15)
Clean and tidy(13)
Awesome rooms(12)
Awesome stay(11)
Great location(11)
Convenient location(11)
Friendly staff(9)
Negative reviews(2)
Sarana_mgl
Economy Single Room-Non-Smoking
Stayed in Feb 2025
Business travelers
6 review
10.0/10
Outstanding
Posted on Apr 20, 2025
nice hotel. Location is good 👍
Response from Property: Thank you for staying at HOTEL MYSTAYS Utsunomiya.I'm glad to hear that it was a nice hotel.I hope that your stay in Japan was a memorable one.We look forward to seeing you again
AdamBuffalo
Hollywood Twin Room 2 Single bed Non smoking
Stayed in Dec 2024
Travel with friends
51 review
10.0/10
Outstanding
Posted on Jan 12, 2025
Great location, clean room, and very friendly staff. Entrance to the hotel is a bit odd as there is one escalator that sometimes goes up and sometimes goes down, but aside from that it’s great! Would stay there again.
Response from Property: Thank you for using with us HOTEL MYSTAYS Utsunomiya.We are very happy to hear that your stay is wonderful.Our hotel is located a 3 minutes walk from the east exit of JR Utsunomiya Station, and there are convenience stores, restaurants, and shopping malls nearby, so you can use them without any inconvenience during your stay.We will continue to strive to provide the best possible service to our guests so that they can have a comfortable stay, and each and every staff member will provide friendly service.Thank you very much for taking the time out of your busy schedule to post.We look forward to seeing you again.Sincerely HOTEL MYSTAYS Utsunomiya Room Division
Caesar Chan
Standard Twin Room-Smoking
Stayed in Feb 2025
Family
9 review
10.0/10
Outstanding
Posted on Apr 1, 2025
Everything's good.
Response from Property: Thank you for staying with us HOTEL MYSTAYS Utsunomiya.We are very happy to hear that everything is good.We have free amenities available in front of the front counter, so please feel free to use them.We will continue to strive to improve our services to ensure customer satisfaction.Thank you very much for posting despite your busy schedule.We look forward to seeing you again.Sincerely,HOTEL MYSTAYS Utsunomiyia Room Division
Tum Money Wealth
Standard Double Room-Smoking
Stayed in Feb 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 5, 2025
Very good, clean
Response from Property: Thank you for staying with us HOTEL MYSTAYS Utsunomiya.I'm glad to hear that your room was cleaned well.We will continue to strengthen cleaning efforts to ensure that our customers can have a comfortable stay.Thank you very much for posting despite your busy schedule.We look forward to seeing you again.Sincerely,HOTEL MYSTAYS Utsunomiyia Room Division
Tansita
Standard Double Room-Smoking
Stayed in May 2023
Couples
1 review
10.0/10
Outstanding
Posted on Jun 22, 2023
So good 👍🏻👍🏻
Response from Property: Thank you for using with us Hotel Mystays Utsunomiya.You seemed to be able to relax this stay.We are waiting for your next use again. Thank you.
Tokyo radio system
Standard Double Room-Non-Smoking
Stayed in May 2023
Couples
25 review
6.0/10
Posted on Jul 29, 2023
It was a rainy day.
I recommend to eat Utsnomiya Gyoza in there.
It's a so famous food in Japan that is like a Chinese dumpling.
Response from Property: Thank you for staying with us HOTEL MYSTAYS Utsunomiya. You are enjoy the Gyoza of Utsunomiya during the stay.We are waiting for your next use again. Thank you.
HoganHo
Standard Twin Room-Smoking
Stayed in Jan 2023
Business travelers
41 review
8.0/10
Very Good
Posted on Mar 10, 2023
Room spacious, although a bit old. Near JR station
Response from Property: Thank you for staying with us. If you have any question or requests,Please contact front desk anytime.We hope to see you again.Thank you.
Thamali
Standard Twin Room-Smoking
Stayed in Jan 2023
Family
1 review
10.0/10
Outstanding
Posted on Feb 12, 2023
It’s very good and receptions are very kind
Response from Property: Thank you for stay wih HOTEL mystays Utsunomiya.We hope to see you again.Thank you.
Anonymous User
Hollywood Twin Room 2 Single bed Non smoking
Stayed in Mar 2025
Other
29 review
10.0/10
Outstanding
Posted on May 19, 2025
The hotel is in a very good location, just a few minutes' walk from Utsunomiya Station. The surrounding living facilities are complete, with large supermarkets and hot springs within a dozen minutes' walk.
Original TextTranslated by Google
Response from Property: 非常感謝您入住 HOTEL MYSTAYS 宇都宮。我們很高興您能夠在入住我們的酒店時不受我們位置造成的任何不便。本酒店距離JR宇都宮站東口步行3分鐘,酒店內有便利店,非常方便。您在住宿期間過得輕鬆嗎?我們有舒適的床和枕頭,讓您可以放鬆。非常感謝您在百忙之中發帖。我們期待再次見到您。MYSTAYS 宇都宮酒店前台
4yanshuaishuai
Hollywood Twin Room 2 Single bed Non smoking
Stayed in Jan 2025
Other
34 review
10.0/10
Outstanding
Posted on Feb 16, 2025
The hotel is very good. I arrived early to store my luggage. When I checked in, the front desk told me that my luggage had been delivered to the room.
Original TextTranslated by Google
Response from Property: 感謝您使用MYSTAYS 宇都宮酒店。我很高興看到你安全抵達。提前留下的行李將被送到您的房間。如果您有任何要求,請隨時聯繫前台工作人員。我們期待再次見到您。
PiaLife
Standard Double Room-Non-Smoking
Stayed in Jan 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Feb 12, 2025
Near the train station, convenient for travel
Original TextTranslated by Google
Response from Property: ขอบคุณมากที่เลือก Hotel MyStays Utsunomiya จากโรงแรมที่มีอยู่มากมาย โรงแรมของเราตั้งอยู่ติดกับทางออกด้านตะวันออกของสถานี JR Utsunomiya และเราได้รับเสียงตอบรับมากมายว่าการพัฒนาขื้นใหม่ทำให้การรับประทานอาหารและการช็อปปิ้งสะดวกยิ่งขึ้นเรารอคอยการมาเยือนของคุณเพื่อให้คุณได้สัมผัสประสบการณ์โทจิงิ เช่น การเสนอเมนูที่ทำในจังหวัดโทจิงิเป็นอาหารเช้าพนักงานของเราทุกคนหวังว่าจะได้ใช้บริการของคุณอีกครั้งในโอกาสอื่นホテルマイステイズ宇都宮 フロント
Guest User
Hollywood Twin Room-Smoking
Stayed in Mar 2025
Family
7 review
8.5/10
Very Good
Posted on Apr 16, 2025
The location is excellent, close to the station. The room was spacious and the best part was that I could stretch my legs out in the bath and relax. I was also grateful that bath salts were included as an amenity, which is unusual. It was a little difficult to switch the shower.
Original TextTranslated by Google
Response from Property: Thank you for choosing HOTEL MYSTAYS Utsunomiya from among the many hotels available. We are pleased to read that you were able to relax in your room without any inconvenience caused by the location. Toothbrushes and shampoos are provided in the rooms, but other amenities are available 24 hours a day at the front counter. We deeply apologize for the inconvenience caused by the difficulty in switching the shower on and off. We will discuss this matter internally and consider providing an explanation. We hope you will use HOTEL MYSTAYS Utsunomiya again when you visit Utsunomiya. Thank you very much for taking the time to post this review despite your busy schedule. All of our staff look forward to welcoming you again.
HOTEL MYSTAYS Utsunomiya Front Desk
Guest User
Economy Single Room-Non-Smoking
Stayed in Feb 2025
Business travelers
3 review
9.0/10
Great
Posted on Mar 23, 2025
The lady at the front desk was very polite and helpful. They also helped me out by storing my luggage. It was close to the station and there was a convenience store right outside, so it was very convenient.
Original TextTranslated by Google
Response from Property: Thank you for choosing HOTEL MYSTAYS Utsunomiya from among the many hotels available. We are pleased to read that you have enjoyed your stay with us without any inconvenience, and we appreciate your kind words about our staff's service. We will store your luggage before check-in and after check-out, so please feel free to ask our front desk staff. In addition to convenience stores, there are also restaurants and commercial facilities in the vicinity of our hotel. These commercial facilities include supermarkets, drugstores, restaurants, electronics retailers, and souvenir shops, so we believe that you will be able to use these facilities without any inconvenience during your stay. We will continue to provide our customers with courteous and friendly service, and offer a comfortable and spacious space. Thank you very much for taking the time to post a review despite your busy schedule. All of our staff look forward to welcoming you again.
HOTEL MYSTAYS Utsunomiya Front Desk
🙈manmanjiang
Standard Twin Room-Non-Smoking
Stayed in Jul 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Aug 15, 2024
The location is very convenient. You can take the tram to the hotel entrance, which is very convenient. There is also breakfast, which is delicious! It is within walking distance of Utsunomiya Station!
Original TextTranslated by Google
Response from Property: Thank you very much for using MyStays Utsunomiya.
We are glad to hear that you were satisfied with our location and breakfast.
The tram stop is also within walking distance from the hotel, so you can use it without any inconvenience.
Breakfast is a buffet with Japanese, Western, and Chinese options, so you can choose your favorite food.
Because you can see the tram from the breakfast restaurant, it is very popular.
Did you sleep well in the room? I would appreciate it if you could relieve your fatigue a little.
We look forward to seeing you again.
Front desk of MyStays Utsunomiya
Guest User
Standard Double Room-Non-Smoking
Stayed in Dec 2024
Family
3 review
9.0/10
Great
Posted on Jan 6, 2025
When I entered the hotel, I was soothed by the lovely scent.
It was clean and the front desk staff were very friendly, so I was able to stay there with peace of mind.
Thank you very much.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Utsunomiya from among the many hotels available. We are very pleased to receive your compliments regarding the cleanliness and the service of our front desk. Our hotel lobby is on the second floor, and we have installed air fresheners in front of the front desk counter. The second floor has an open atrium, which gives it a sense of openness. We will continue to keep the entire hotel clean and strive to provide polite and friendly customer service so that our guests can have a comfortable stay. We hope you will use HOTEL MYSTAYS Utsunomiya again when you visit Utsunomiya. Thank you very much for taking the time to post a review despite your busy schedule. All of our staff look forward to welcoming you again.
HOTEL MYSTAYS Utsunomiya Front Desk