Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities9.1
Service9.1
Cleanliness9.1
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All reviews(40)
Positive reviews(23)
Reviews with photos/video(7)
Great service(5)
Negative reviews(2)
Chelslcw
Superior Room
Stayed in Aug 2023
Couple
5 review
8.5/10
Very Good
Posted on Sep 21, 2023
generally we had a pleasant stay at this hotel! Our flight landed early and the staff let us check in in the morning so we didn’t need to wait outside. Rooms are pretty clean & nicely decorated. Breakfasts are authentic Turkish food and we enjoyed it a lot 🥰
6/7
James Croft
Superior Room
Stayed in Aug 2023
Couple
1 review
6.5/10
Posted on Sep 8, 2023
Pros= Free Turkish breakfast was amazing, staff was kind and available 24hrs. Cons= No AC and it was hot as hell in even September, 15min walk to town, no mini fridge, could use an update as everything is 30 years old.
Guest User
Superior Room
Stayed in Jun 2023
Solo traveler
5 review
5.5/10
Posted on Aug 1, 2023
It was nice to experience a cave stay but the place is far from the “city” center and other popular and convenient places for tourists. The good thing is that it’s in a quiet place.
GCYdexiaopocheng
Superior Room
Stayed in Aug 2023
Traveling with friends
75 review
10/10
Outstanding
Posted on Oct 3, 2023
The room is very good, big and clean
There are two bathrooms, and the front desk gave me a free room upgrade, which is really great
The service is also very good. The lady at the front desk is very enthusiastic and can get water for free.
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Guest User
Superior Room
Stayed in Jul 2023
Couple
4 review
10/10
Outstanding
Posted on Aug 24, 2023
Fantastic cave hotel, good service, great breakfast
Although Urgup, I think the value for money is far better than Goreme (if you rent a transport)
I also stayed overnight in Goreme which is a basement in poor condition but more expensive.
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Guest User
Superior Cave Twin Room
Stayed in May 2023
Solo traveler
7 review
6.5/10
Posted on Jun 24, 2023
・It looks cute because it is a cave hotel.
・This is a cave hotel, so be careful not to touch the walls or put your bag in the closet as it will get dirty with white powder.
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Shixuegang
Superior Room
Stayed in Jul 2023
Business traveler
161 review
10/10
Outstanding
Posted on Aug 7, 2023
The hotel is very good and cost-effective, but the hot air balloon camera is too far away to take pictures with your mobile phone.
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Guest User
Superior Cave Twin Room
Stayed in Sep 2024
Couple
18 review
10/10
Outstanding
Posted on Oct 15, 2024
산꼭대기에 위치해있어 차가없다면 조금 힘들 수 있지만 그럼에도 멋진 일몰과 일출때의 에어벌룬을 볼 수 있는곳.
와이프가 아파서 하루종일 힘들었는데 모든 직원들이 신경 써주셔서 감사했습니다.
다시 한번 방문해서 제대로 즐기고 싶은 마음입니다.
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Guest User
Superior Cave Twin Room
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 31, 2025
Otel çok güzel ve temizdi karşılama ekibi ***et güler yüzlü ve sempatik ti kahvaltıya diyecek bir şey bulamıyorum çok güzeldi ayrılmak zor oldu ama bir daha ki sefere kesinlikle tekrar tekrar kalabileceğim bir yer herkes e çok teşekkür ederim 🙏🏻
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Guest User
Superior Room
Stayed in Mar 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Apr 13, 2024
Cok guzeldi
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Guest User
Stayed in Oct 2024
Other
10/10
Outstanding
Posted on Nov 3, 2024
I had the best experience ever at this hotel. My room was the epitome of luxury ( best bed ever). The shower room was amazing. It is a boutique hotel so service is personal and there are no hordes. The staff were so attentive. The rooms are spotless and the linen super clean. The terraces are lovely. You can see the balloons (maybe the person who couldn't see them did not get up early enough) , sunrise and sunset views are perfect. I sat cuddling a kitten with a glass of wine just drinking in the view most evenings. The food is excellent and generous. It is away from the centre of town so, lovely and quiet. You do have to walk for about 10 minutes to get into town but there is so much to see. Its location is very picturesque and certainly very old. All tours and taxis will pick up from the reception, so life is very easy. I was lucky enough to be there on independence day and the hotel had organised a musical celebration, which was an absolute bonus. My six days there were absolutely glorious.
Guest User
Stayed in Sep 2024
Other
10/10
Outstanding
Posted on Oct 11, 2024
Amazing hotel, friendly staff, dreamlike atmosphere.Very cozy and stylish place in the restaurant with beautiful details.Delicious food ,tea,Turkish coffee and baklava.I highly recommend it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Guest User
Stayed in Oct 2023
Other
10/10
Outstanding
Posted on Nov 22, 2023
Cozy rooms, super kind and helpful owners. Yummy home-made breakfast, comfortable beds, nice bathroom, wonderful scenery from "upstairs" (the eating/hangout area). And kittens! Lots of friendly kittens! The only downside is that there are narrow and really steep, cobblestoned streets leading up to the hotel from the main roads, so either go with an advanced driver or without a car up there.
Guest User
Stayed in Aug 2023
Other
2.0/10
Posted on Aug 31, 2023
Urgup Evi is the biggest disappointment! The pics on the website is very deceiving … it was rundown, its facilities require an urgent upgrade and the hotel manager is rude and unfriendly. Its rating should be 2/5, max!
Guest User
Stayed in Apr 2023
Other
6.0/10
Posted on May 18, 2023
1 - First of all, the ambience is amazing. The hotel has a good view from the terrace and you can take amazing photos. 2 - Not all rooms are the same. My friend got an authentic cave with a tub inside while we received a room that is ordinary looking ( although it has some cave like features) and no tub. 3 - We didnt see any other customers when we stayed here. There was just 2 of our family! which means probably we went during an off season or the hotel is not a preferred destination to stay. 4 - You need to walk atleast 1 km to the nearby restaurant 5 - Breakfast is just fine. The food is tasty but less variety. You get pancakes, omelets, toast, other small turkish items. 6 - The host is very helpful. He is also the owner of the hotel. There are other helpers but only see them in the morning to help us with breakfast. 7 - Dont expect any room service. Suggest go and get your water bottle before itself and any other snacks you want. 8 - Rooms are spacious. However, I found dust on my blanket when i reached there. Also there are no fans in the room as the temperature is pretty normal but to be honest, it can get little stuffy/hot inside. 9 - The biggest letdown i had with this hotel is that you cannot see any hot air balloons from the terrace. It depends on the season actually. This was not specified anywhere, so be sure to ask them before you book for this hotel.