Swiss-Belhotel Silae Palu

Swiss-Belhotel Silae Palu Reviews

Swiss-Belhotel Silae Palu

Jl. Malonda No.12, Silae, Kec, Silae, Ulujadi, Palu, Central Sulawesi, 94227, IndonesiaView Hotel Details
Swiss-Belhotel Silae Palu
Swiss-Belhotel Silae PaluSwiss-Belhotel Silae PaluSwiss-Belhotel Silae Palu
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Swiss-Belhotel Silae Palu Guest Reviews

4.4/5
Very Good
40 review
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.3
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All reviews(40)
Positive reviews(37)
Reviews with photos/video(7)
Negative reviews(2)
Guest User
Deluxe Hotel Queen
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 9, 2024
Good and famous hotel in paalu
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online page.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
syaty
Deluxe Villa Queen
Stayed in Jan 2022
Business travelers
35 review
5.0/5
Outstanding
Posted on Mar 5, 2022
Luxury hotel and have nice stay here. Recommended hotel to stay at.
Response from Property: Dear Valued Guest,Warmest greetings from Palu!Thank you for sparring us some of your time to write us a review online on our Trip.com page.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services.Furthermore, we thank you for sharing your experience with us and surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral ManagerSwiss-belhotel Silae Palu
Guest User
Deluxe Villa Twin
Stayed in Jun 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Jul 28, 2023
Beautiful hotel, 10/10
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online page.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
Guest User
Deluxe Villa Twin
Stayed in May 2022
Solo travelers
1 review
3.2/5
Posted on Jun 26, 2022
The AC broken
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu,Thank you for your time to review our hotel. We want to apologize for the inconvenience during your stay at Swiss-Belhotel Silae Palu, We will evaluate this comment with the related division and brief them to improve the quality of service at Swiss-Belhotel Silae Palu we strive to provide a superior service experience for every guest. We are looking forwards to serve you better and make you feel like home in nearest future.Kind regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
Anis Johan
Deluxe Hotel Queen
Stayed in Sep 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Good hotel and good service.. Including hotels with beach view
Original TextTranslated by Google
Response from Property: Kepada Bapak Anis Johan, Salam Hangat dari Swiss-Belhotel Silae Palu, Terima kasih telah meluangkan waktu untuk memberikan ulasan yang berharga tentang masa tinggal Anda dan kami akan berusaha sebaik mungkin untuk memastikan kunjungan Anda berikutnya dengan pengalaman yang lebih baik lagi. Tim kami akan dengan senang hati menyambut Anda kembali. Salam Hangat, Imam NugrohoGeneral Manager.
Guest User
Deluxe Villa Twin
Stayed in Dec 2023
Business travelers
52 review
3.0/5
Posted on Jan 24, 2024
Swisss everywhere are similar, this one is in disrepair, especially the Vila where we stayed, the sanitary conditions are poor, sorry for the price. It would be better to switch to a newly opened Aston.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online page. We want to apologize for the inconvenience during your stay at Swiss-Belhotel Silae Palu, We ensure you that we will evaluate this comment with the related division and brief them to improve the quality of service. Please do know that in Swiss-Belhotel Silae Palu we strive to provide a superior service experience for every guest and this is not a regular thing to happen at our hotel. We hope you will give us another chance to give you better experience. We are looking forwards to serve you better on your next stay and make you feel like home in nearest future. Kind regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu
Lihuiqun
Deluxe Hotel Queen
Stayed in Feb 2023
Business travelers
30 review
4.7/5
Amazing
Posted on Mar 12, 2023
An old-fashioned hotel management company, the breakfast is 6-10 o'clock, and the breakfast is good. It's really great to watch the sea while eating outdoors. The only downside is that the speed of WiFi is relatively slow. I use 4G for the whole process. The speed is very fast. Didn't go to the gym. When using Grab to take a taxi in the lobby, the check-in location should be the lobby at the back.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
FaceLi
Deluxe Villa Queen
Stayed in Jun 2023
Business travelers
29 review
3.2/5
Posted on Jul 27, 2023
This is the best hotel in Palu. I have no choice, but it is very average. The room is big and the sea view is very good, but the facilities are outdated and the sanitation is terrible!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu,Thank you for your time to review our hotel. We want to apologize for the inconvenience during your stay at Swiss-Belhotel Silae Palu, We will evaluate this comment with the related division and brief them to improve the quality of service at Swiss-Belhotel Silae Palu we strive to provide a superior service experience for every guest. We are looking forwards to serve you better and make you feel like home in nearest future.Kind regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
Anonymous User
Deluxe Hotel Queen
Stayed in Jun 2023
Business travelers
108 review
5.0/5
Outstanding
Posted on Jul 20, 2023
The hotel is clean, neat, has a variety of breakfast, if I'm confused I will return to Switzerland - Belhotel again
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online page.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
Guest User
Deluxe Hotel Queen
Stayed in Nov 2022
Family
1 review
5.0/5
Outstanding
Posted on Dec 22, 2022
Thank you, our room was upgraded to a grand deluxe, the room was spacious and comfortable
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
MANADO-rovan1509
Deluxe Villa Queen
Stayed in Aug 2022
Business travelers
15 review
1.7/5
Posted on Sep 14, 2022
The smell of the room is too great. I didn't sleep all night. If it wasn't for the fact that I couldn't book other hotels, I would never have come here. After getting up in the morning, check out and have breakfast, you have to go by car
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu,Thank you for your time to review our hotel. We want to apologize for the inconvenience during your stay at Swiss-Belhotel Silae Palu, We will evaluate this comment with the related division and brief them to improve the quality of service at Swiss-Belhotel Silae Palu we strive to provide a superior service experience for every guest. We are looking forwards to serve you better and make you feel like home in nearest future.Kind regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
Zhulongyu
Deluxe Hotel Twin
Stayed in Mar 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Apr 29, 2024
No more beautiful place
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online page.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
christina kartika s
Deluxe Hotel Queen
Stayed in Dec 2023
Family
41 review
4.2/5
Very Good
Posted on Mar 25, 2024
Clean hotel and good location
Original TextTranslated by Google
Response from Property: Dear Ibu Christina, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for sparring us some of your time to write us a review online page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu
Roni
Deluxe Seaview Twin Room
Stayed in Jun 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 8, 2022
The hotel view is good, and comfortable
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online page.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu
Christian
Deluxe Villa Queen
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 21, 2024
OK, great
Original TextTranslated by Google
Response from Property: Dear Mr. Christian,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online page.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu