Ibis Tours Centre Gare

Ibis Tours Centre Gare Reviews

Ibis Tours Centre Gare

1 Rue Maurice Genest, Tours, 37000, FranceSee Hotel Details
Ibis Tours Centre Gare
Ibis Tours Centre GareIbis Tours Centre GareIbis Tours Centre Gare
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1 night

Guest Reviews

7.7/10
Good
62 review
Verified reviews
Location7.7
Amenities7.7
Service7.7
Cleanliness7.7
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All reviews(62)
Positive reviews(22)
Reviews with photos/video(1)
Negative reviews(6)
smarthonesty
Standard Twin Room
Stayed in Mar 2024
Business travelers
42 review
10.0/10
Outstanding
Posted on Apr 18, 2024
The location is excellent, right next to the Tours train station. Ibis Hotel has never disappointed people. The sanitary conditions are good, there is breakfast, and the front desk is very enthusiastic. I will stay there next time
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Response from Property: 感謝您的支持和肯定!很高興得知您對我們酒店的位置、衞生條件以及早餐感到滿意。我們前台的團隊也很高興能為您提供熱情的服務。期待您的再次光臨!😊
Guest User
Standard Double Room
Stayed in Mar 2023
Solo travelers
2 review
9.5/10
Amazing
Posted on Apr 22, 2023
Alright! And very accessible from the airport! Very dynamic, professional and charming welcome.
Original TextTranslated by Google
Response from Property: Merci pour votre commentaire positif ! Nous sommes ravis que votre expérience ait été agréable, notamment grâce à notre emplacement pratique et à l’accueil chaleureux de notre équipe. Au plaisir de vous accueillir de nouveau lors de votre prochain séjour !
Edouard
Standard Double Room
Stayed in Oct 2023
Couples
16 review
7.0/10
Posted on Nov 6, 2023
Room with some hot water issues.
Original TextTranslated by Google
Response from Property: Merci pour votre retour. Nous sommes désolés d'apprendre que vous avez rencontré des soucis d'eau chaude dans votre chambre. Votre commentaire a été pris en compte, et nous allons nous assurer que ce problème soit résolu rapidement. Nous espérons vous accueillir à nouveau dans de meilleures conditions.
Guest User
Standard Double Room
Stayed in Jun 2023
Couples
1 review
7.5/10
Posted on Jul 15, 2023
Clean room
Original TextTranslated by Google
Response from Property: Merci pour votre commentaire positif ! Nous sommes ravis que votre expérience ait été agréable. Au plaisir de vous accueillir de nouveau lors de votre prochain séjour !
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
5 review
10.0/10
Outstanding
Posted on Oct 24, 2024
房間稍微小一點,可是位置很方便乾淨
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Response from Property: 感謝您的反饋!我們很高興得知您對酒店的便利位置和清潔度感到滿意。😊 關於房間的大小,我們也會努力改進,為您提供更舒適的住宿體驗。期待您下次再來!✨
Guest User
Stayed in Apr 2025
Family
4.0/10
Posted on May 16, 2025
We have stayed in Ibis hotels throughout France and in other countries. This is one of the worst experiences so far. The ‘restaurant’ doesn’t have a starters menu. The hotel bar closes at 11 even for residents. There is no hotel info in the room. The bar staff are quite rude. The coffee cup was chipped around the edge. We will not stay here again.
Laurent M
Stayed in Mar 2024
Solo travelers
10.0/10
Outstanding
Posted on Apr 4, 2024
The room is modern and clean but not very large. Comfortable bed with two bedside lamps (each side). A bench seat and a suitcase stand, TV remote control. Toilet block cabinet sink shower. The cabinet is small attention to people of large size. Hair dryer and soap. Pleasant feeling of this room. Note: Disabled rooms have larger bathrooms.
Original TextTranslated by Google
Response from Property: Bonjour Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour dans notre hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons vous revoir bientôt parmi nous.
travelerlizsellam
Stayed in Sep 2023
Business travelers
8.0/10
Very Good
Posted on Oct 5, 2023
A quick but rather pleasant stay: Impeccable location opposite the station Pleasant and efficient staff Top breakfast Very clean Only downsides tiny bathroom even for an ibis and bedding not really the comfort I expected (I often stay at ibises). But overall really nice thanks to the young women at reception who were really great.
Original TextTranslated by Google
Response from Property: Bonjour Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel ibis Tours Centre Gare. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bien cordialement,
Guest User
Stayed in May 2023
Other
8.0/10
Very Good
Posted on Jun 29, 2023
It is an excellent base for visiting the castles of the Loire. We stayed (group of 8) in this hotel for 5 days and it was a great choice. Basic rooms and bathroom in IBIS style but well kept and clean, bathroom with window. The hotel is next to Tours station, in a quiet street and the historic center and beautiful cathedral are a 15 minute walk away. It is well positioned to reach the state roads to visit the castles in the area. It has parking. Excellent and plentiful breakfast. We enjoyed the bistro where we always had dinner. The price of the single dish is €15.90, the menu is a bit limited (6/7 choices) but the portions are generous and served accompanied by salad and chips. The price of drinks is correct. The staff is kind. The hotel has a small internal garden where in the evening you can have a drink and rest after a day out and about. We recommend it both for the location and for the completeness of the services and the kindness of the staff. Excellent value for money. Tours is very pretty and the Loire castles (we visited 8 castles) really beautiful, the Touraine countryside relaxing and with little traffic. A nice holiday!
Original TextTranslated by Google
Response from Property: Good morning Sir or Madam, Thank you for the review you left on our hotel ibis Tours Centre Gare. We are delighted that you enjoyed your stay and we hope to welcome you again very soon. Yours sincerely,
Guest User
Stayed in Apr 2023
Family
8.0/10
Very Good
Posted on May 18, 2023
Ideal location. I deplore the additional cost of a young child and parking. Ask to be on a high floor if possible to avoid noise, I was on the 6th, it’s perfect. The reception at the hotel is rather cold but for the restaurant and the breakfast, nice
Original TextTranslated by Google
Response from Property: Hello Madam, Sir, We thank you for the review you left on our ibis Tours Center Gare hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Kind regards, Michael, Executive Assistant
Guest User
Stayed in Apr 2023
Business travelers
6.0/10
Posted on May 15, 2023
Close to the station but without any real restaurant solution really nearby. An IBIS but the toilet/shower area is quite narrow. Corpulents abstain. The lunch shipper is okay and there is public parking right next to the hotel
Original TextTranslated by Google
Response from Property: Hello, Thank you for taking the time to leave us a comment. I am surprised to read that you have not found a real solution nearby given that we have a restaurant within the hotel itself. We hope to see you again among us soon,
Guest User
Stayed in Apr 2023
Solo travelers
8.0/10
Very Good
Posted on May 10, 2023
Hotel very well located, a stone's throw from the station, practical and very clean room. Still missing a kettle with at least one tea bag. Friendly staff and well-kept place. Very varied breakfast. Very good quality/price ratio.
Original TextTranslated by Google
Response from Property: Hello, We thank you for the review you left on our ibis Tours Center Gare hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Kind regards, Michael, Executive Assistant
Guest User
Stayed in Dec 2022
Travel with friends
4.0/10
Posted on Jan 31, 2023
Small room, for two with two small suitcases, it's not easy. tiny bathroom… questionable cleanliness… On the other hand breakfast rather not bad and well stocked; and very good considering the fruits to take away with paper bags provided
Original TextTranslated by Google
Response from Property: Hello, We thank you for the review you left on our ibis Tours Center Gare hotel. We are sorry to learn that you did not enjoy your stay because of the size of our rooms. We hope to welcome you again very soon in order to regain your trust. Kind regards, Michaël, Executive Assistant Ibis Tours Center Gare
Guest User
Stayed in Dec 2022
Other
8.0/10
Very Good
Posted on Jan 31, 2023
The room was too small for 2 people with 2 suitcases. Bathroom ditto. I had to bend over backwards to use the toilet (WC). Room was clean, breakfast basic and staff very friendly. We were a group of 32 people.
Original TextTranslated by Google
Response from Property: Dear Raymond C, We very much appreciate your comments regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael, Assistant Manager
Laurent M
Stayed in Mar 2025
Business travelers
8.0/10
Very Good
Posted on Apr 30, 2025
Bon hôtel bien placé et facile à l utilisation. Personnel sympathique et bienveillant. Je recommande cet hôtel.
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